DX Platform

What do you like best about the product?

I love that it gives metrics about our teams

What do you dislike about the product?

Sometimes the data around fist PR can be flakey.

What problems is the product solving and how is that benefiting you?

It’s helping me guide org strategy to help my devs be more efficient

What do you like best about the product?

Insights and recommendations. The tool itself is really powerful and has given me insights into my team that i couldnt get easily before. Team interactions and the new SLA's are two of my favourite features.

What do you dislike about the product?

Some of the reporting is rigid and requires you work for what you're looking for. For example my team pair programs almost by default and because the developer speed is measured by pr's divided by number of devs the performance of my team from a speed perspective doesnt look great. There's no clear of easy way to adjust for this right now. So i have to manually tweak reports to account for it. I have a similar thing for Lead contributions while they are active contributors there commits are far more infrequent due to the nature of their role. This isnt easily factored in. That said the custom reporting and AI tooling mean you can find ways around these things

What problems is the product solving and how is that benefiting you?

Right now its helping us address developer effectiveness and pain points that are causing lag or waste. DX score has replaced our primary success metric in engineering

What do you like best about the product?

The product is extremely well-featured, and the team is eager to help you get the most out of the product through customization, enablement, and training.

What do you dislike about the product?

DX does a lot of stuff, and it can be a little bit overwhelming to navigate the user experience.

What problems is the product solving and how is that benefiting you?

DX is helping us understand where our pain points are, and helps us measure the effects of our actions over time.

What do you like best about the product?

DX provides us with comprehensive, actionable insights into the health and performance of our Engineering organization. From DORA/Core4 metrics to Developer Experience surveys and AI adoption impact, it helps us make informed, data-driven decisions. The team’s responsiveness and willingness to partner with us make it a truly valuable collaboration.

What do you dislike about the product?

At times, the platform’s reporting and configuration options can feel somewhat limited when we want deeper or more customized views. That said, DX is actively improving these areas, and we’ve seen continuous enhancements over time.

What problems is the product solving and how is that benefiting you?

DX gives us clear, data-driven insights into engineering performance, developer experience, and AI adoption. It helps us make better decisions, improve processes, and show progress across the organization.

What do you like best about the product?

DX quickly provides us with valuable and actionable insights into our developer experience challenges. By combining qualitative feedback from developer surveys with quantitative metrics like DORA and flow data, it becomes much easier to pinpoint the sources of friction.

The benchmarks offered by DX are extremely helpful—it would be nearly impossible for us to gather and interpret this kind of comparative data on our own. While we could technically conduct similar surveys ourselves, the real advantage is in how DX interprets and contextualises the results for us.

The ability to compare current and previous surveys is also a major strength, as it allows us to track our progress over time and assess the impact of our initiatives. I particularly appreciate being able to explore survey findings in greater depth through dedicated follow-up studies, which help us identify patterns and concentrate on the areas that matter most.

Lastly, DX is evolving rapidly, and I am eager to see what new features are on the horizon. After using it for over a year, we've seen significant improvements in developer experience, which gives us confidence in their long-term vision and makes the partnership feel secure for the future.

What do you dislike about the product?

I don’t have any major complaints about DX — their support is consistently direct and fast, which makes working with the platform a smooth experience.

There are a few areas where enhancements could further improve things. For instance, it would be helpful if survey feedback from engineers were collected on an ongoing basis, allowing for continuous refinement of the surveys and a better overall experience.

Additionally, the triaging process could benefit from a feature that lets leads leave comments, offering more context or explanations for their decisions.

These are relatively minor suggestions, and overall, DX’s strong emphasis on team performance and developer experience is the main reason we continue to use the platform.

What problems is the product solving and how is that benefiting you?

Before we started using DX, we struggled with a fragmented view of developer experience and team health. Our survey results and metrics were dispersed across different sources, which made it difficult to pinpoint bottlenecks or track our progress over time. DX addresses this challenge by bringing together qualitative survey feedback and quantitative data, such as DORA and flow metrics, while also offering benchmarks and context that help turn insights into actionable steps.

Thanks to this, we are now able to prioritise improvements more effectively, monitor our progress, and make more informed decisions at both the team and leadership levels. Additionally, DX enables us to better engage our engineers by capturing their authentic experiences and using that feedback to drive meaningful change.