DX Platform

What do you like best about the product?

DX serves as our primary platform for gathering data about developer experience and productivity. DX has provided us with a single access point and a unified view for data from different platforms. The ease of filtering and slicing by teams and attributes has helped us better understand the performance of different teams. The snapshot feature has enabled us to drive multiple efficiency initiatives and produce measurable impact on developer experience and velocity. Another key feature is the ability to compare our metrics to similar organizations, which has helped us better understand areas that require improvement and simplified our reporting.

These initiatives have been supported by the continuous assistance from the excellent DX Team throughout implementation and beyond. The team is always ready to answer our questions and has helped us align multiple reports to fit our needs.

What do you dislike about the product?

The default defect ratio reporting uses a different methodology than our internal innovation and defect tracking processes. While the current approach works for us, we're looking forward to an upcoming feature that will allow us to customize reporting to better align with our specific tracking methods.

What problems is the product solving and how is that benefiting you?

DX solved our developer experience measurement and tracking problem. It allows us to make informed decisions and drive efficiency projects based on data. We can clearly track which initiatives are working and which aren't, enabling us to iterate quickly.

This capability has been particularly critical for measuring the impact of our various GenAI for Engineering initiatives. DX integrated seamlessly with our toolchain and provided the metrics we needed to accurately capture ROI on these investments.

Another key benefit has been gathering accurate feedback from engineering teams specifically about the development process. In the past, company-wide surveys were a constant struggle to capture this information effectively. The targeted comments from engineering teams have already helped us reshape various internal processes and prioritize improvements that matter most to developers.

What do you like best about the product?

The AI utilization and impact reports are my favorite. I like to explore how different teams and team members use AI and what impact that usage has on their projects.
The interface is easy to use and intuitive.

What do you dislike about the product?

I haven't been able to find a "Dark Mode" setting. That'd be great.

What problems is the product solving and how is that benefiting you?

We have a custom report for "AI Usage" that helps us analyse AI interactions and score between org members. I look at it a few times a day to know who's a heavy AI user and who I can reach out to ask questions about AI, etc.
Also I use the reports to identify teams using AI, when I find a team using AI heavily and if I know they are using a similar stack, I reach out to share best practices and prompts.

What do you like best about the product?

I like the insights it provides and that it gives my direct reports a great platform to anonymously give their opinions.

What do you dislike about the product?

I do find the UI hard to navigate at times. Specifically, how to find feedback from my direct reports.

What problems is the product solving and how is that benefiting you?

It helps us as engineering leaders find gaps and pain points within the org. Also, being able to compare to the rest of the industry is insightful.

What do you like best about the product?

- very straightforward
- one stop shop for getting team feedback, assessing team health, and being able to improve my own managing based upon it.
- I like being able to see industry metrics and that I can see how my team specifically compares to the wider org.

What do you dislike about the product?

I'm not a huge fan of having the comments and ratings side by side in the overall view. I think I'd like it more if comments were shown when I clicked on a specific category instead of seeing a comment, having to go look for the category its referring to and then assessing.

What problems is the product solving and how is that benefiting you?

For me, the main benefit and problem its solving is assessing team health. It enables me to get a pulse on how my team and processes are performing and different potential pain points my engineers are facing.

What do you like best about the product?

Very good at getting feedback about the team's performance in an aggregated anonymous way

What do you dislike about the product?

It is very rigid in how many days it takes to do things. Like i would love a more lightweight frequent option and a longer term one where i can run it quarterly

What problems is the product solving and how is that benefiting you?

DX provides information about the team's thoughts that they wouldn't necessarily air out to me