DX Platform
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Excellence
What do you like best about the product?
Ease of use, the constant changes and updates, and time to value. Within 24 hours, we already had value due to the speed of intake from the integrations setup.
What do you dislike about the product?
Some of the out the box features is hard to customize, and the custom reporting isn't as feature rich as it can be. This doesn't take away value, but it slows down adoption.
What problems is the product solving and how is that benefiting you?
Getting clarity in our developer experience and overall SDLC. Being able to drill down into every aspect and find opportunities to optimize and improve. It's also giving the engineers a voice which holds managers and exec accountable to listen and action the areas of concern raised.
DX is the best balance of signal, actionability, and cultural fit I’ve used.
What do you like best about the product?
We’ve been using DX for two quarters now. I’ve used different platforms in the past.
DX’s “Core 4” framework provided a consistent way for leadership, EMs, and developers to discuss velocity, quality, and flow. The built-in benchmarks were an eye-opener, especially around code-review turnaround. Showing what “good” looks like and where we could realistically get to has been fantastic.
DX helps us use the quarterly/periodic surveys and organizational snapshots to spot the big trends, then track improvement metrics (like time-to-first MR review) weekly to move the needle. That split (diagnostic vs. improvement) has already made change management much easier.
Another example/feature that DX provides is the Work Log report, which clarified why collaboration spiked at the end of sprints across all our 10+ teams, and the Interactions view helped us pair people more effectively and remove review bottlenecks. Simple nudges (e.g., Slack pings for MR review thresholds) came straight from DX insights.
DX’s “Core 4” framework provided a consistent way for leadership, EMs, and developers to discuss velocity, quality, and flow. The built-in benchmarks were an eye-opener, especially around code-review turnaround. Showing what “good” looks like and where we could realistically get to has been fantastic.
DX helps us use the quarterly/periodic surveys and organizational snapshots to spot the big trends, then track improvement metrics (like time-to-first MR review) weekly to move the needle. That split (diagnostic vs. improvement) has already made change management much easier.
Another example/feature that DX provides is the Work Log report, which clarified why collaboration spiked at the end of sprints across all our 10+ teams, and the Interactions view helped us pair people more effectively and remove review bottlenecks. Simple nudges (e.g., Slack pings for MR review thresholds) came straight from DX insights.
What do you dislike about the product?
The benchmarks are helpful, though I’d love even finer segmentation (e.g., by company stage, team size, domain, or language/runtime) to make comparisons feel more tailored.
Noting that this would happen with any other platform, but the first month of having DX benefits from a short “metrics 101” to align on definitions (diagnostic vs. improvement, how to read benchmarks, etc). That’s even before you have your first snapshot. DX provides the data, but you’ll still want a light internal primer so teams interpret it the same way.
Noting that this would happen with any other platform, but the first month of having DX benefits from a short “metrics 101” to align on definitions (diagnostic vs. improvement, how to read benchmarks, etc). That’s even before you have your first snapshot. DX provides the data, but you’ll still want a light internal primer so teams interpret it the same way.
What problems is the product solving and how is that benefiting you?
I suppose the most important thing DX solves for us is: ut replaces gut-feel with a shared, objective view of engineering health across leadership, managers, and developers.
It has already helped us surface hidden bottlenecks, separate diagnostic snapshots from improvement metrics we can act on weekly, and give EMs and developers the tools to self-triage and set team-owned goals. We’ve used it to accelerate reviews, smooth end-of-sprint crunch, and validate changes like review assignments and Slack nudges.
At the leadership level, DX connects outcomes to investments (GitLab, Copilot/GenAI) and aligns everyone on DORA/SPACE/DevEx benchmarks. So we ship faster, maintain quality, and avoid burnout while putting dollars where they truly move the needle.
It has already helped us surface hidden bottlenecks, separate diagnostic snapshots from improvement metrics we can act on weekly, and give EMs and developers the tools to self-triage and set team-owned goals. We’ve used it to accelerate reviews, smooth end-of-sprint crunch, and validate changes like review assignments and Slack nudges.
At the leadership level, DX connects outcomes to investments (GitLab, Copilot/GenAI) and aligns everyone on DORA/SPACE/DevEx benchmarks. So we ship faster, maintain quality, and avoid burnout while putting dollars where they truly move the needle.
Intuitive tool that helps us uncover bottlenecks and drive better decisions
What do you like best about the product?
DX makes it easy to dig into our processes and identify bottlenecks quickly. The ability to overlay team feedback with performance data gives us a clear picture of what’s really happening, which we couldn't do previously. I didn't expect it, but the Ask AI reporting has been especially valuable, allowing us to narrow down into exactly the data we care about without extra complexity or time of manually digging through data. The user interface is clean and intuitive, so adoption across the team has been smooth so far.
What do you dislike about the product?
So far we haven't had any issues or downsides that I would highlight.
What problems is the product solving and how is that benefiting you?
DX helps us surface bottlenecks in the development process, track overall engineering improvements, and pinpoint where we have room for improvement. It made team discussions more objective and data-driven. It’s also proven valuable for monitoring and tracking long-term, high-level improvements and compiling data for board or organization-wide reporting. Individual teams can drill down to optimize their own workflows, something our previous tool didn’t support as effectively and one of the primary reasons why we moved to DX.
Convenient metrics and developers' survey instrument in one
What do you like best about the product?
Objective metrics and subjective (developers' survey) in one.
Intuitive interface.
Great customer care.
Intuitive interface.
Great customer care.
What do you dislike about the product?
Not all metrics are available, but they constantly work on it.
What problems is the product solving and how is that benefiting you?
Makes our developers happier through survey, which is followed by the feeling that you are heard and some positive changes.
Gives us better understanding of the pain points of developers before it strikes.
Allows us to use objective metrics to make smoother achieving musiness goals - better testing, less time to prod, etc.
Gives us better understanding of the pain points of developers before it strikes.
Allows us to use objective metrics to make smoother achieving musiness goals - better testing, less time to prod, etc.
Indispensable everyday tool for an engineering team
What do you like best about the product?
Our entire engineering org, especially Engineering Managers, use DX everyday.
The "Work log" report is a great way to visualize the individual day-to-day activities of all team members. Being able to click on each item and have it directly take you to a PR or ticket is convenient and efficient.
The "Breakdowns" report allows us to gain a holistic understanding of the impact of an IC or team. The ability to click into each metric to see the underlying PRs and tickets is a great feature.
The built in DX AI has been very useful to do ad hoc data investigations and easily gaining new insights. Secondarily, being able to take the queries written by the AI and turning it into a report is also time saver.
The "Work log" report is a great way to visualize the individual day-to-day activities of all team members. Being able to click on each item and have it directly take you to a PR or ticket is convenient and efficient.
The "Breakdowns" report allows us to gain a holistic understanding of the impact of an IC or team. The ability to click into each metric to see the underlying PRs and tickets is a great feature.
The built in DX AI has been very useful to do ad hoc data investigations and easily gaining new insights. Secondarily, being able to take the queries written by the AI and turning it into a report is also time saver.
What do you dislike about the product?
The UI can be a little overwhelming with the amount of data and different reports it throws at you.
What problems is the product solving and how is that benefiting you?
DX helps us understand the impact each of our engineers and teams are making to the org. DX provides the consistent and transparent metrics that we can use to measure and communicate to all our teams. The data and reports DX provides makes sometimes difficult conversations much simpler, clear and consistent. It allows us to continuously set higher and higher goals for our organization.
Rapidly evolving developer experience platform
What do you like best about the product?
DX can quickly give you valuable and actionable insights into your developer experience challenges. You can use both qualitative methods (such as surveys) and quantitative metrics (for example, DORA).
The benchmarks provided by DX are also highly valuable and very difficult to gather on your own. While you could run a survey yourself, the real challenge lies in interpreting the results. DX helps with that.
I like having the ability to explore the data myself and build custom reports. It gives me a good opportunity for some hands-on work as a manager.
I also appreciate that DX is rapidly evolving. We started working with DX more than a year ago, and the progress they have made since then has been huge. This gives me confidence that the platform will continue to improve and reassures me about long-term collaboration.
The benchmarks provided by DX are also highly valuable and very difficult to gather on your own. While you could run a survey yourself, the real challenge lies in interpreting the results. DX helps with that.
I like having the ability to explore the data myself and build custom reports. It gives me a good opportunity for some hands-on work as a manager.
I also appreciate that DX is rapidly evolving. We started working with DX more than a year ago, and the progress they have made since then has been huge. This gives me confidence that the platform will continue to improve and reassures me about long-term collaboration.
What do you dislike about the product?
I don't have major points that I dislike, mostly areas for improvements.
For example, in some tools within DX (like Frontline), the focus can lean too much towards individual performance, such as the number of PRs each engineer merged last week.
Personally, I prefer to focus on team-level performance when using a tool like this.
I’d appreciate having the ability to customise the view to emphasise aggregate team performance.
That said, I don’t see this as a broader issue with DX. In fact, their strong focus on team performance was one of the main reasons we chose to work with them.
For example, in some tools within DX (like Frontline), the focus can lean too much towards individual performance, such as the number of PRs each engineer merged last week.
Personally, I prefer to focus on team-level performance when using a tool like this.
I’d appreciate having the ability to customise the view to emphasise aggregate team performance.
That said, I don’t see this as a broader issue with DX. In fact, their strong focus on team performance was one of the main reasons we chose to work with them.
What problems is the product solving and how is that benefiting you?
DX helps us identify bottlenecks in our software delivery processes, address them and improve efficiency of an engineering org.
DX provides real actionable insights on developer experience and AI impact
What do you like best about the product?
DX provides me with actionable insights into how the Engineering organisation is performing, where friction points exist and if our developer experience improvement initiatives actually work. The AI impact reports cut through the hype and focus on what is really important The combination of qualitative / survey and quantitative data gives context. DX is easy to integrate and roll out. The DX team was there to support us every step along the way. I especially appreciate that the product and its leadership team are rooted in long-term research (e.g. DORA, Accelerate) and DX is created from Engineering Leaders for Engineering Leaders.
What do you dislike about the product?
As the product is evolving quickly, things have broken from time to time or we needed to clarify implementation detail on certain reports with customer support before being able to adopt. All issues were resolved quickly.
What problems is the product solving and how is that benefiting you?
DX helps us to improve our time to market for Engineering work by e.g. giving us insights into and tracking improvements on the Developer Experience, AI adoption / impact, operational topics (e.g. pipeline issues)
Powerful Insights in a Single Pane of Glass
What do you like best about the product?
It gives us instant visibility into engineering health with high survey participation and key metrics like DORA and PR throughput, all in a convenient single pane of glass.
What do you dislike about the product?
Even though there's a lot of data (a good thing), it can be tricky to quickly surface the most important trends without a bit of digging.
What problems is the product solving and how is that benefiting you?
DX helps us identify team-level bottlenecks and morale issues early, so we can take targeted action and improve delivery and developer satisfaction.
Bring structure to Developer Experience
What do you like best about the product?
DX does a solid job of turning scattered engineering signals (Git activity, CI performance, incident handling, etc.) into a coherent view that supports technical leadership discussions.
It is particularly useful for identifying bottlenecks in areas like PR review time or flaky pipelines. The UI is straightforward, onboarding is relatively quick, minimal friction to get value out of it.
Their customer team has also been responsive when we have hit integration questions.
It is particularly useful for identifying bottlenecks in areas like PR review time or flaky pipelines. The UI is straightforward, onboarding is relatively quick, minimal friction to get value out of it.
Their customer team has also been responsive when we have hit integration questions.
What do you dislike about the product?
Some of the insights feel generic without additional context, you still need someone with domain knowledge to interpret the data and act on it.
The default metrics assume a certain development workflow, so if you deviate from that, you may need to work around some of the abstractions.
Integration coverage is good for mainstream tools, but support for custom or self-hosted setups could be more flexible.
The default metrics assume a certain development workflow, so if you deviate from that, you may need to work around some of the abstractions.
Integration coverage is good for mainstream tools, but support for custom or self-hosted setups could be more flexible.
What problems is the product solving and how is that benefiting you?
DX helps surface friction points in our software delivery process that would otherwise remain anecdotal or invisible. Before using it, conversations around developer productivity or team health often relied on intuition or isolated complaints.
Now that we have a shared, data-informed baseline to track things like cycle time, review delays, or CI reliability, this is helping in prioritizing platform and tooling improvements.
Now that we have a shared, data-informed baseline to track things like cycle time, review delays, or CI reliability, this is helping in prioritizing platform and tooling improvements.
Good initial experiance
What do you like best about the product?
As a new user I was able to get a lay of the land pretty easily
What do you dislike about the product?
Trying to find a regular set of use cases to help in my job so I can be more engaged
What problems is the product solving and how is that benefiting you?
how to keep my team engaged, happy, motivated and productive?
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