
Overview
Fastly helps the world's most popular digital businesses keep pace with their customer expectations by delivering fast, secure, and scalable online experiences. Fastly's edge cloud is a globally distributed, programmable platform designed to take advantage of the modern internet and complement major cloud providers like AWS.
Regardless of where customers' applications operate, Fastly can protect them at scale without sacrificing security for performance. Our next-gen Web Application Firewall (WAF) protects an organization's entire application portfolio and provides the visibility that empowers DevOps teams to make their apps more resilient.
Fastly's modern content delivery network (CDN) is built smarter. We use strategically distributed, highly performant points of presence to move data and applications as close to end users as possible. This allows us to offer customers real-time observability, baked-in security, and programmatic control.
Fastly's Compute offering allows customers to build high scale, globally distributed applications and execute code at the edge. Customers can deploy and run complex logic for any application or backend service with our secure, performant, and scalable approach to serverless computing.
Get started with our Fastly Security Pro Pack or try our CDN Starter Pack for free. This bundle, and all other Fastly products, can be purchased through a private offer.
For custom pricing, EULA or private contract, please contact partners@fastly.com , for a private offer.
Highlights
- Fastly's Next-gen Web Application Firewall (WAF) is so reliable that 90%+ of customers use it in full blocking mode
- Fastly's network has a mean purge time of 150ms (as of 12/31/24) and serves >1.8 trillion requests daily (as of 3/31/25)
- Fastly's Compute serverless offering has a 35.4 microsecond code execution startup time with no coldstarts or roundtrip delays
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
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Pricing
Free trial
Dimension | Description | Cost/12 months |
|---|---|---|
Fastly Security Pro Pack | 1 workspace, 25 RPS, continuity essentials, implementation services | $68,500.00 |
Fastly CDN Starter Pack | One developer license w/ $50 of bandwidth per month plus 2 TLS certs | $600.00 |
The following dimensions are not included in the contract terms, which will be charged based on your usage.
Dimension | Cost/unit |
|---|---|
Additional usage fee as defined in EULA | $0.001 |
Vendor refund policy
Fees are non-cancellable and non-refundable except as set forth in the Terms of Service. <www.fastly.com/terms/ >
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Software as a Service (SaaS)
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At Fastly, we know what it takes to deliver excellent support. Fastly offers Standard, Gold, and Enterprise Support Plans. We provide an option for a Designated Technical Specialist as an add-on to our Enterprise Support Plan. support@fastly.com
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AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

Standard contract
Customer reviews
Caching static content has improved delivery speed and documentation still needs clearer examples
What is our primary use case?
My primary use case for Fastly is using it as a CDN to speed up my customers' access to the applications.
A specific example of how Fastly has helped improve my customers' access to the application is that it caches static content and makes it more quickly accessible to users. Additionally, internally it allows me to evolve through code and not go through configuration with many clicks as I had to do with other alternative products. Here it allows me to integrate it directly into the code.
What is most valuable?
I consider the best features that Fastly offers to be cost and the ability to have it integrated into the code development flow.
I have noticed a significant difference in cost compared to other similar solutions.
Fastly has a wide number of configuration features that can be performed, and I emphasize that they can be done from code, which makes it much more traceable.
Fastly has positively impacted my organization by helping to obtain better solutions in less time and in a much more traceable way. A specific example that reflects that impact is that we have improvements in traceability by having the changes integrated into the Git repositories and having the possibility of doing a rollback in the event of any problem in a very simple way.
What needs improvement?
I think Fastly could improve by improving the documentation and having some code examples so that it is easier for developers, since at the beginning it becomes a bit complicated.
For how long have I used the solution?
I have been using Fastly for a year and a half.
What do I think about the stability of the solution?
I consider Fastly to be stable.
What do I think about the scalability of the solution?
I rate the scalability of Fastly as very good.
How are customer service and support?
I would describe Fastly's customer support as fast and efficient when I have had to use it. I rate customer support on a scale from 1 to 10 as eight.
Which solution did I use previously and why did I switch?
I used CloudFront before Fastly, and I decided to switch because of this product's greater capabilities and lower costs.
What was our ROI?
I have seen a return on investment, particularly in time savings, especially regarding the changes.
What's my experience with pricing, setup cost, and licensing?
In terms of price, I find it good, and as I mentioned, the implementation cost had some difficulty at the beginning due to the learning curve.
What other advice do I have?
My advice to others who are considering using Fastly is that they evaluate it and not always think of using the native CDN of the cloud they work in. I rate this review as a seven out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Edge caching has transformed response times and delivers faster candidate data globally
What is our primary use case?
Fastly serves as an Edge Cloud platform and CDN that we use for real-time Edge Caching and instant caching purging, allowing us to update data globally within seconds. It sits between our enterprise users and backend servers, caching content, specifically candidate data, so we do not need to load that data every time.
Fastly 's caching and purging significantly improve our application performance and security by caching and delivering content from Edge locations closer to users, optimizing performance for our high traffic web app by caching static assets like candidate data and API responses at the Edge locations. When we call an API from the backend while requesting a page with candidate data, we initially store it in the Edge location after the first call, and subsequent calls use the cached content, blocking malicious traffic and filtering requests before they reach our servers.
We also use Fastly for cache purging to instantly update content across all Edge nodes, significantly reducing page load time, backend traffic, and improving the experience for our global users, especially in the European regions.
What is most valuable?
The best feature that Fastly offers is the Edge location, which reduces latency, making our applications work smoother because we do not have to constantly call the backend. Real-time Edge Caching is crucial for us as it enables efficient data retrieval without constant queries, while instant cache purging and powerful Edge computing capabilities instantly update data across all Edge nodes, reflecting changes globally in seconds.
Edge computing is excellent because it runs code closer to the user, utilizing WebAssembly for fast execution, and stands out with microsecond startup time, eliminating the need to hit backend APIs for logic execution. The key point is the secure, fast execution within microseconds.
Fastly positively impacts our organization by enhancing our application's performance through observability and Edge computing capability, as we needed to get data quickly, reducing latency for millions of users in European regions. We observed a 30 to 50% reduction in response time and a significant reduction in backend load of 40 to 60%, improving visibility through a real-time dashboard for monitoring traffic, errors, and performance.
We measure the 50% reduction in response time by checking the P95, where we assess how quickly 95% of APIs respond, after implementing Edge locations and caching data closer to users. Initially, we faced load time issues, but after deploying Fastly and optimizing our queries, we achieved a response time cut to less than 1 millisecond from an initial 3 to 4 seconds. We utilized a tool starting with S, specifically Sentry , to track API response times.
What needs improvement?
Fastly can be improved in certain areas such as VCL, which is powerful but has a steep learning curve for normal users. A more user-friendly, UI-based configuration could simplify the experience, alongside better templates for common use cases and dashboard improvements, as the current dashboard feels complex for beginners, and pricing can be hard to predict for smaller companies.
I chose 8 out of 10 because it has excellent performance and low latency delivery, making it suitable for larger applications, with strong Edge Caching and instant purging capabilities. However, VCL complexity and pricing predictability, especially for smaller companies, along with a user-friendly dashboard are areas impacting my score.
For how long have I used the solution?
I have been currently working in my field for three years.
What do I think about the stability of the solution?
Fastly is quite stable according to my experience, being highly reliable for enterprise-scale applications with high uptime guarantees and strong global infrastructure, though no service can be 100% immune to outages.
What do I think about the scalability of the solution?
Scalability-wise, Fastly proves very scalable, having supported our growth from 10,000 to 1 lakh users, seamlessly handling massive traffic without requiring backend changes due to its globally distributed Edge network and stateless API-driven design.
How are customer service and support?
We have not needed customer support so far, but the 24/7 helpline is excellent for addressing critical issues, demonstrating the team's technical expertise in CDN and Edge architecture.
Which solution did I use previously and why did I switch?
Previously, we used Cloudflare , which provided similar CDN and security features but lacked the Edge computing capabilities we needed. Fastly offers the performance and control we want over caching logic, whereas Cloudflare simplified setups but did not meet our growing performance requirements.
How was the initial setup?
We purchased Fastly through the AWS Marketplace .
What was our ROI?
We see a clear return on investment with Fastly, mainly through improved performance, reduced infrastructure cost, and better user experience, realizing a 30 to 50% reduction in latency and page load time, ensuring users experience a seamless workflow, while reducing infrastructure costs by 40 to 60% because Edge Caching minimizes backend traffic, resulting in lower computing costs.
What's my experience with pricing, setup cost, and licensing?
The pricing of Fastly can be hard to predict because it is primarily usage-based with minimal setup costs and flexible licensing. It operates on a pay-as-you-go structure, but costs scale with traffic, requiring monitoring to avoid unexpected spikes based on data transfers and the number of requests handled. Setup costs are low since no infrastructure needs provisioning, mainly focusing on DNS configurations, cache rules, and origin integration, with customized pricing for our enterprise needs including SLAs and support.
Which other solutions did I evaluate?
Before choosing Fastly, we evaluated Cloudflare, valuing its all-in-one solution for global coverage and security, but as we scaled, we found Fastly better suited our needs for more control over caching logic.
What other advice do I have?
I advise others considering Fastly that if their application plans to grow significantly without increasing backend servers, this structure is very appropriate, making it ideal for startups building applications to enhance bandwidth over the years. I gave this product a rating of 8 out of 10.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Optimized ecommerce performance and improved access control through image handling and IP filtering
What is our primary use case?
I am using Fastly in the Adobe Commerce Cloud project. In this project, it is working as a reverse proxy for CDN and WAF , web application firewall, additionally image optimization.
What is most valuable?
I am using Fastly in the Adobe Commerce Cloud project. In this project, it is working as a reverse proxy for CDN and WAF , web application firewall, additionally image optimization.
For the e-commerce domain, many images are present and we require images to be in the best optimized manner to get optimized performance of the application. Additionally, protecting against bot rules, bot and miscellaneous IP for that, IP restriction.
What needs improvement?
I believe that Fastly should provide guidelines for their WAF blocking rules. It should be public what the rules are that are blocking their contents.
I believe Fastly should provide regional IP addresses instead of POP IPs.
Fastly should provide features similar to Cloudflare regarding a block list. Additionally, a POP address should be there with a wide range of IP addresses provided, public static IP addresses, so customers can integrate egress IPs.
Fastly should provide WebP image processing on the backend instead of on the fly. It would be a very useful feature to avoid unnecessary time for browser to browser and local cookies.
I believe that Fastly service has a few gaps. We are not getting quick responses from Fastly technical support engineers. Sometimes they depend on their D3 developers. There should be transparency.
For how long have I used the solution?
I have been using the solution for around six to seven years.
How are customer service and support?
I believe that Fastly service has a few gaps. We are not getting quick responses from Fastly technical support engineers. Sometimes they depend on their D3 developers. There should be transparency.
How would you rate customer service and support?
Neutral
Which other solutions did I evaluate?
We offer two kinds of teams. We have predefined Fastly for Adobe Commerce Cloud and on-premises merchant, and multiple times we use Cloudflare