Reliability and security of your applications is vital to ensure quality of service to your end customers. Leverage MapleLabs SREOps Service to achieve best in class observability, reliability and security of your applications. Start with our basic assessment service to get started quickly.
Overview
Companies invest in monitoring tools but that is only half of the equation. Journey from tooling to desired business outcomes is long and tedious and needs a mature SRE practice that brings together a deep understanding of application context, performance engineering, best practices for creating dashboards, alerts and notifications that drive required analysis or predict issues. MapleLabs SREOps helps you jumpstart your SRE practice.
MapleLabs SREOps Assessment Service we will engage with your teams to understand:
- Application architecture & topology e.g. technologies used, whether microservices architecture, whether Kubernetes etc.
- Understand load pattern experienced by application, scaling strategy, hotspots in the system
- Tooling used if any for monitoring, log management and notification systems
- Review of past tickets
- SRE team’s pain points & SLAs
- Extent of logging adhered to by applications
- Hand-offs of issues between SRE and QA teams
- Budget constraints
Based on the assessment, MapleLabs shall provide a blue print for SRE setup as well as an implementation plan.
Deliverables
- Proposed dashboard organization with details of analysis presented. This would include views of your overall service health and then zoom into individual applications and services
- Logs to be captured including changes if needed to logging approach
- Proposed alert and notification approach
- Proposed tracing approach
- Recommended tooling with cost and benefits for your needs
- Implementation plan
Pricing
- ML_SREOps service package provides up to 10 hours of consulting support and is priced at mutually agreed rate between customer and MapleLabs
- Customer has to buy additional units of ML_SREOps package if the engagement requires more than 10 hours of consulting owing to deployment’s scale or complexity. MapleLabs shall provide an estimate at the start of the engagement
Getting started
- ML_SREOps package from AWS Marketplace
- MapleLabs shall reach out to setup an initial conference call for introductions and setup an agenda for Assessment phase
Highlights
- Improve resolution time for issues and reduce overall SRE cost
- Improve predictability of issues and reduce actual failures
- Reduce noise and clutter with the right organization and presentation
Details
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
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Resources
Vendor resources
Support
Vendor support
Initial contact will happen over email and MapleLabs team shall setup discussion via web conference
- Email: sreops@maplelabs.com