Sold by: PerfsysÂ
AWS technical support for startups and small teams. Includes cost audits, monitoring, and on-demand troubleshooting. Ideal for MVPs, pilot projects, and internal tools that need expert AWS help without a full DevOps team.
Overview
We help early-stage startups and small teams stay lean on AWS. We focus on core operations:
AWS cost audits to eliminate waste Serverless and container stack monitoring for health and reliability Query-based issue resolution to address infrastructure problems as they arise
You get practical support without heavy DevOps overhead. Ideal for MVPs, internal tools, and cost-conscious cloud users.
Highlights
- Designed for MVPs and small internal tools Includes cost audit, monitoring, and fast troubleshooting Helps you scale on AWS without hiring a full DevOps team
Details
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Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Basic Support | 20h/month | $800.00 |
Basic Support Light | 10h/month | $400.00 |
Basic Support Plus | 23h/month | $940.00 |
Basic Support Super Light | 1h/month | $10.00 |
Vendor refund policy
None
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Buyers receive up to 20 hours of monthly technical support. This includes AWS services monitoring, billing and usage audit, and issue troubleshooting.
Email: company@perfsys.com Website:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Eagle Orlovsky
Ongoing monitoring has improved cost awareness and accelerated issue resolution
Reviewed on Oct 31, 2025
Review from a verified AWS customer
What is our primary use case?
I use the solution for ongoing AWSÂ environment monitoring, cost audits, and troubleshooting for small production workloads.
How has it helped my organization?
The solution simplified AWSÂ management and helped save both time and cost. The Perfsys team proactively detects issues and optimizes resources before they affect performance.
What is most valuable?
The most valuable features are cost monitoring and billing insights, as well as 24/7 alerting and issue resolution. These provide peace of mind and fast responses when needed.
What needs improvement?
Adding a simple dashboard for cost and health metrics would be a great improvement.
For how long have I used the solution?
I have been using the solution for about 5 months.
Which solution did I use previously and why did I switch?
I used in-house monitoring scripts before switching to this solution for better automation and expert support.
What's my experience with pricing, setup cost, and licensing?
The solution provides excellent value for startups and SMBs. You get expert DevOps support without a large contract.
Which other solutions did I evaluate?
I considered AWS Managed Services, but Perfsys offered more flexibility and better pricing.
What other advice do I have?
I highly recommend this solution for small teams looking for reliable AWS oversight and fast issue handling.
Which deployment model are you using for this solution?
Public Cloud