Sold by: Perfsys: AWS Partner for Startups
AWS technical support for startups and small teams. Includes cost audits, monitoring, and on-demand troubleshooting. Ideal for MVPs, pilot projects, and internal tools that need expert AWS help without a full DevOps team.
Overview
We help early-stage startups and small teams stay lean on AWS. We focus on core operations:
AWS cost audits to eliminate waste Serverless and container stack monitoring for health and reliability Query-based issue resolution to address infrastructure problems as they arise
You get practical support without heavy DevOps overhead. Ideal for MVPs, internal tools, and cost-conscious cloud users.
Highlights
- Designed for MVPs and small internal tools Includes cost audit, monitoring, and fast troubleshooting Helps you scale on AWS without hiring a full DevOps team
Details
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Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Basic Support | 20h/month | $800.00 |
Basic Support Light | 10h/month | $400.00 |
Basic Support Plus | 23h/month | $940.00 |
Basic Support Super Light | 1h/month | $10.00 |
Dimensions summary
This listing offers four support options priced by the number of monthly engineer hours you commit to. Each option is a contract that reserves a fixed hour allotment per month: Basic Support Super Light at 1 hour, Basic Support Light at 10 hours, Basic Support at 20 hours, and Basic Support Plus at 23 hours. Pricing scales with the hour count you select, so you pick the allotment that matches your workload. The options differ only in reserved monthly hours, letting you choose a level that fits how much hands-on AWS support you expect to use.
Top-of-mind questions for buyers
Each hour is hands-on work from senior AWS engineers. They monitor your environment, troubleshoot issues, audit costs, and provide operational support. Your committed hours apply each month to tasks like AWS service monitoring, cost insights, and reactive problem resolution. You keep ownership and control of your AWS account.
The contract reserves a fixed hour count each month. The marketplace listing does not state whether unused hours roll over or how extra hours are handled. You can also adjust your support level as needs change. For specific overage or rollover terms, contact the vendor.
The four options differ only in reserved monthly hours, not in the type of support. All cover AWS service monitoring, cost audits, troubleshooting, and operational support. Picking more hours gives you more engineer time each month, not a different category of work.
perfsys.com
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Buyers receive up to 20 hours of monthly technical support. This includes AWS services monitoring, billing and usage audit, and issue troubleshooting.
Email: company@perfsys.com Website:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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