Procurement - A Fully Managed Service

Capita’s Fully Managed Procurement Service provides a complete, end‑to‑end outsourced procurement function, acting as an extension of your organisation to manage every stage from needs analysis and sourcing through to contract award and ongoing supplier management. By taking full ownership of the procurement lifecycle, we help organisations achieve immediate cost savings, simplify complex purchasing processes, and significantly reduce procurement risk, while ensuring full compliance with public sector regulations and audit standards.

Our service combines deep category expertise with modern digital procurement tools to deliver faster, more transparent and more effective outcomes. Dedicated specialists manage sourcing activity across key spend categories, supported by e‑sourcing platforms and real‑time spend analytics that provide clear visibility and governance. We also oversee supplier performance, service levels and contract renewals, ensuring value is protected throughout the contract lifecycle. Flexible resourcing allows procurement capacity to scale in line with demand, without increasing your internal headcount, while all data and processes meet GDPR and cyber‑security standards.

Clients benefit from measurable improvements in cost control, efficiency and service delivery. Organisations typically achieve procurement savings of 15% or more, alongside faster procurement cycles and improved compliance. In practice, this has enabled public sector bodies to reinvest savings into frontline services, reduce legal and audit risk, and improve supplier quality and resilience. By freeing internal teams from tactical procurement activity, our Fully Managed Service allows organisations to focus on higher‑value priorities while maintaining confidence that procurement is being delivered efficiently, compliantly and at scale.