Sold by: Nua Technology
NUA implements Amazon Connect, from basic configuration like phone + IVR TO advanced one like Sentiment analysis, analytics, voicebots, chatbots, WFM, etc.
Sold by: Nua Technology
Overview
NUA's Methodology:
- Getting call center information (Flows, # inbound/outbound Calls, chatbots, etc)
- Nua is going to send a private offer.
- Customers must accept the offer.
- Customers select which AWS account will be used. (new or current)
- NUA configurates Amazon Connect depending on scope (users, phones, Chats, voicebot, flows, reports, contact lens, etc)
- If applied, NUA is going to configure integrations with customers' Systems.
Highlights
- Implementation will be done/guided by experienced consultants
- Customers can choose ON THE JOB TRAINING.
- NUA has a CSM (Customer Success Manager) team who is going to help customers.
Details
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Support
Vendor support
- Customers can choose:
- Support 7/24
- Support 7/16
- Support 5/8.
- Nua has enable the following channels:
- USA phone number
- WebChat