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    Flex Travel Solutions

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    Incentives That Pay Off. Not Just Pay Out.FTS gives airlines, tour operators and travel enterprises the infrastructure to design, automate, settle and measure incentive programs in one place.

    Overview

    Flex Travel Solutions (FTS) is a purpose-built SaaS platform for automating commission, incentive, payment, and channel management across the travel industry. Designed for airlines, tour operators, OTAs, hotels, and other travel suppliers, FTS replaces spreadsheets, email-based processes, and fragmented legacy systems with a centralized platform for managing complex agency relationships and incentive programs. The platform supports travel distribution environments including GDS, NDC, direct, BSP, and ARC channels, providing a single source of truth for booking, commission, and settlement data.

    FTS includes a configurable no-code business rules engine for managing base commissions, overrides, tiered incentives, bonuses, accelerators, claw-backs, and other complex payout structures. Its platform also provides automated multi-currency payments, agency wallets and advances, reconciliation, agreement management, dispute resolution, forecasting, and real-time performance dashboards. Agencies can access a branded self-service portal to view earnings, tier progress, statements, program terms, and disputes.

    With support for more than 65,000 travel agencies and over 130 currencies, FTS is designed for global, multi-market travel operations. The platform emphasizes auditability and security with PCI DSS compliance, SOC 2 certification, GDPR readiness, version-controlled agreements, and traceable approval workflows. By automating commission and incentive operations, FTS helps travel organizations reduce reconciliation effort, accelerate settlements, improve payout accuracy, and gain real-time visibility into channel performance and revenue.

    Highlights

    • Purpose-built commission and incentive management platform for travel
    • Supports airlines, tour operators, OTAs, hotels, and travel suppliers
    • 65,000+ travel agencies connected to the platform

    Details

    Delivery method

    Deployed on AWS
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    Pricing

    Flex Travel Solutions

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    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (3)

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    Dimension
    Description
    Cost/12 months
    Basic Plan
    Core incentive management platform. Includes 3 modules, automated multi-currency payments and standard reporting. Up to 50 users.
    $350,000.00
    Pro Plan
    Everything in Base plus expanded commercial program management. Includes 5 modules, forecasting, simulation tools and reactive AI agent. Up to 150 users.
    $500,000.00
    Enterprise Plan
    Full platform with proactive AI agent and native integrations. Includes all 8 modules, unlimited users and corporate module with trade partner live dashboards.
    $800,000.00

    Additional usage costs (1)

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    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Description
    Cost/unit
    api_calls
    API usage for real-time booking flow integration, tier intelligence queries and third-part
    $0.60

    AI Insights

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    Dimensions summary

    This listing uses contract pricing with three plan tiers plus a usage-based add-on. The Basic Plan covers core incentive management for up to 50 users with 3 modules. The Pro Plan adds expanded program management and more tools for up to 150 users with 5 modules. The Enterprise Plan includes all 8 modules, unlimited users, and native integrations. Each tier builds on the one below it. Separately, the api_calls dimension bills by usage for real-time booking integration and tier queries. You can add API volume on top of any plan.

    Top-of-mind questions for buyers

    Each API call is a single query to the platform for real-time booking flow integration, tier intelligence lookups, or third-party data exchange. The platform matches incoming booking feeds against your commission rules through these calls. You are billed by the volume of calls your integrations make.
    Each plan caps users differently. The Basic Plan supports up to 50 users and the Pro Plan up to 150. The Enterprise Plan has no user cap. If you outgrow your plan's limit, you move to a higher plan rather than adding users to your current one.
    The two bill independently. Your chosen plan covers the platform, modules, and user capacity. The api_calls dimension bills separately by usage volume. Both appear on the same invoice. The plan drives your base cost, while heavy integration traffic raises the api_calls portion.
    www.flextravelsolutions.com
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    Vendor refund policy

    All fees are non-refundable and non-cancellable except as required by law.

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

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    Support

    Vendor support

    Email support services are available from Monday to Friday.

    Email:  

    Toll-Free: 1-855-387-3539


    Email: -Free: 1-855-387-3539

    AWS infrastructure support

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