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    Commerce.AI Voice Survey

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    Voice-based surveys that use speech recognition and natural language understanding.

    Overview

    Voice-based surveys that use speech recognition and natural language understanding. Build a new and engaging way of hearing your customers. Uncover the true voice of the customer experience, identify new opportunities, target new personas and increase the overall engagement.

    Highlights

    • Deeper Contextual Insights: Sentiment Analysis, AI Speech Analysis
    • Revenue Generation: Identify growth opportunities, Identify new segments/target Personas
    • Multilingual: 129 languages and dialects for questions as well as responses

    Details

    Delivery method

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Commerce.AI Voice Survey

     Info
    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (3)

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    Dimension
    Description
    Cost/12 months
    Voice Survey 1000
    1000 Voice Survey Responses Per Month
    $21,760.00
    Voice Survey 5000
    5000 Voice Survey Responses Per Month
    $55,000.00
    Voice Survey 15000
    15000 Voice Survey Responses Per Month
    $98,200.00

    Vendor refund policy

    No refund

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

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    Support

    Vendor support

    AWS infrastructure support

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    Ratings and reviews

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    1 external reviews
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    Manufacturing

    Commerce AI - Seamless Automation with AI

    Reviewed on Aug 31, 2023
    Review provided by G2
    What do you like best about the product?
    Commerce AI has been helpful to our clients in multiple ways, it has been helpful in automation of workflows or managing customer data and even doing quick analysis on that. Hence, so far everything is good.
    What do you dislike about the product?
    Commerce AI still need some sort of a direction in terms of which area of data management they want to move forward to. If I'd suggest, there is scope of improvement in terms of additional backend connectors to make this a universal workflow software etc. But depending on cost, it provides ample amout of features, so that is definitely a plus.
    What problems is the product solving and how is that benefiting you?
    We've using Commerce AI in creating simple automation by making workflows of mundane tasks and also collecting customer feedback on that. As a beginner tool, it caters what we were looking for.
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