Sold by: Commerce.AI
Commerce.AI helps activate unstructured customer experience data.
4
Overview
Commerce.AI helps activate unstructured customer experience data. Our technology extracts attributes, intents, marketing opportunities and other insights from voice, text & video data. Our unique strength is that we have hundreds of pre-built integrations and machine learning models to pull such data from public and internal sources such as ecommerce product reviews, call center, chat, videos etc. All extracted insights can be visualized using their dashboard or pushed to other BI tools to enhance customer experience, as consumer wishlist, use cases, purchase reasons. It can be further trained to extract advanced intelligence for marketing, merchandising & product development.
Highlights
- We turn unstructured data into smart actions using AI technology built specifically for commerce, we call it Deep Product Learning ®
- Uncover facets, use cases, and topics to determine changing customer behavior, trending products, emerging brands, and new product opportunities.
- Give sales and customer support teams the tools to deliver brand experiences. Be the company that everyone is talking about while increasing product awareness, conversions and profitability.
Details
Sold by
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
SMB License | 5 Projects | $30,000.00 |
Mid-Market License | 15 Project | $60,000.00 |
Enterprise License | 50 Project | $120,000.00 |
Unlimited License | Unlimited Projects | $300,000.00 |
Dimensions summary
You buy this platform as a contract license, priced by how many projects you can run. The four options scale by project count. The SMB License covers 5 projects, the Mid-Market License covers 15 projects, and the Enterprise License covers 50 projects. The Unlimited License removes the project cap entirely. Pick the tier that matches the number of projects you plan to run. Each step up raises your project allowance rather than changing how the platform bills. This lets you match your license to your expected workload volume.
Top-of-mind questions for buyers
The pricing table sets your license by project count: 5, 15, 50, or unlimited. A project is a workspace where you build and run agents on the platform. The tier you buy caps how many projects run at once. The platform data does not further define project boundaries, so confirm specifics with the vendor.
Each tier sets a fixed project ceiling. The SMB, Mid-Market, and Enterprise Licenses cap you at 5, 15, and 50 projects. To run more, you move to a tier with a higher project allowance. The Unlimited License removes the cap. The change is a manual choice of tier, not automatic overage.
Your license meters project count, not call volume, connectors, or agents. The platform runs multi-agent workflows, connects to your systems through the Model Context Protocol, and scores every conversation. These capabilities come with each project. Only the number of projects you can run at once changes across tiers.
www.commerce.ai
Helpful?
Vendor refund policy
No refund
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
Botify is the AI Discoverability and Agentic Commerce platform that helps brands be found anyway. It ensures your content and product data are fully accessible, structured, and optimized for AI systems, while giving you visibility into how your brand appears across platforms like ChatGPT and Google.
Mason is an AI powered commerce engine that powers engagement, hyper personalisation and gamification for commerce
UST Conversational Commerce enables retailers and brands to sell, support, and engage customers through AI-powered conversations on popular social and messaging channels. This retail conversational AI platform delivers personalized product recommendations, proactive assistance, and guided order flows directly in chat, reducing friction from discovery to purchase. Automated workflows handle FAQs, order status, returns, and cross-sell offers while escalating complex issues to human agents. Built on AWS and integrated with CRM, loyalty, and ecommerce platforms, UST Conversational Commerce turns every interaction into a measurable revenue and loyalty opportunity, with analytics that reveal intent, conversion, and campaign performance across channels.
Darwinium is an AI-native fraud prevention platform that detects threats in real time while enabling frictionless agentic commerce for legitimate users.
Customer reviews
Manufacturing
Commerce AI - Seamless Automation with AI
Reviewed on Aug 31, 2023
Review provided by G2
What do you like best about the product?
Commerce AI has been helpful to our clients in multiple ways, it has been helpful in automation of workflows or managing customer data and even doing quick analysis on that. Hence, so far everything is good.
What do you dislike about the product?
Commerce AI still need some sort of a direction in terms of which area of data management they want to move forward to. If I'd suggest, there is scope of improvement in terms of additional backend connectors to make this a universal workflow software etc. But depending on cost, it provides ample amout of features, so that is definitely a plus.
What problems is the product solving and how is that benefiting you?
We've using Commerce AI in creating simple automation by making workflows of mundane tasks and also collecting customer feedback on that. As a beginner tool, it caters what we were looking for.