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    Commerce.AI Platform

    Commerce.AI helps activate unstructured customer experience data.

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    External reviews are from G2 .

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    Manufacturing

    Commerce AI - Seamless Automation with AI

    Reviewed on Aug 31, 2023
    Review provided by G2
    What do you like best about the product?
    Commerce AI has been helpful to our clients in multiple ways, it has been helpful in automation of workflows or managing customer data and even doing quick analysis on that. Hence, so far everything is good.
    What do you dislike about the product?
    Commerce AI still need some sort of a direction in terms of which area of data management they want to move forward to. If I'd suggest, there is scope of improvement in terms of additional backend connectors to make this a universal workflow software etc. But depending on cost, it provides ample amout of features, so that is definitely a plus.
    What problems is the product solving and how is that benefiting you?
    We've using Commerce AI in creating simple automation by making workflows of mundane tasks and also collecting customer feedback on that. As a beginner tool, it caters what we were looking for.