Sold by: SurrealDB
Deployed on AWS
SurrealDB Cloud is SurrealDB's fully-managed, multi-model database-as-a-service, built for real-time AI, analytics, and transactional apps. It unifies document, graph, vector, and relational models in one ACID-compliant engine, with built-in time-travel, full-text search, and row-level security.
Overview
SurrealDB Cloud is SurrealDB's cloud-native, fully managed multi-model database service designed for modern apps and AI workloads. It natively supports document, graph, vector, key-value, time-series, and relational models in a single engine, eliminating the need for complex pipelines and multiple data stores.
Powered by a lightweight Rust binary and the expressive SQL-like SurrealQL, SurrealDB Cloud enables you to store, query, and stream structured and unstructured data in real time, combining vector similarity, graph traversal, full-text search, and transactional updates in a single query.
SurrealDB Cloud handles infrastructure for you: automated backups, patching, horizontal scaling, observability, and real-time event streaming. Choose from usage tiers ranging from single-node developer instances to fault-tolerant enterprise clusters with PrivateLink, Bring Your Own encryption keys, and SLA-backed uptime.
Whether you are building AI agents, collaborative UIs, IoT networks, or knowledge graphs, Surreal Cloud provides a durable, responsive, and inference-ready backend that scales with your application.
Highlights
- Multi-model engine: Store and query graph, vector, document, relational, key-value and time-series data in one ACID database.
- Unified real-time queries: Blend SQL joins, vector search, graph relations and full-text filtering in a single SurrealQL query.
- Elastic and secure: Fully managed service with horizontal scaling, role-based access control and built-in time-travel.
Details
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/12 months | Overage cost |
|---|---|---|
SurrealDB Cloud Usage Units | $0.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
SurrealDB provides ticket-based support for paid tiers, alongside access to comprehensive documentation, an active Discord community, and AI-powered assistance via the built-in Surreal Sidekick assistant.
We offer tiered Business Support plans (Standard, Business Critical, and Premium). Paid support is billed through AWS Marketplace usage dimensions and negotiated via AWS Marketplace Private Offers.
Support offerings are designed to scale with customer needs, providing appropriate response times, escalation paths, and assistance aligned to each support tier.
Email: support@surrealdb.com Discord:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Customer reviews
No customer reviews yet
Be the first to review this product . We've partnered with PeerSpot to gather customer feedback. You can share your experience by writing or recording a review, or scheduling a call with a PeerSpot analyst.