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    Mobile Record and Store Now

     Info
    Mobile Record and Store Now equips Amazon Connect agents with the tools to record and store beneficiary calls seamlessly, using the Dubber Unified Call Recording & Voice AI solution, ensuring adherence to Centers for Medicare & Medica Services (CMS) standards.

    Overview

    Mobile Record and Store Now equips Amazon Connect agents with the tools to record and store beneficiary calls seamlessly, using the Dubber  Unified Call Recording & Voice AI solution, ensuring adherence to Centers for Medicare & Medica Services (CMS) standards. TTEC Digital‘s expertise enhances the implementation, guaranteeing not just compliance but also optimal efficiency.

    Highlights

    • Medicare & Medica Services (CMS) compliance made easy with ease of recording, storing, and retrieving calls for up to 10 years.
    • In-the-field call center capabilities allow agents to host meetings, message beneficiaries, and access centralized administration capabilities wherever they work
    • Omnichannel simplicity enables communication channel switching and flexible licensing options

    Details

    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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