Overview
Connector Services are for:
Enterprises that want their employees to be able to deliver reliable, scalable and cost-effective solutions through AWS Cloud and retain the benefits of their familiar internal IT and employee workflows.
Enabling employees with cloud services can often be stalled by a lack of in-house skills, conflicting priorities and concerns over spend, governance and best practices. Customisations, duplication of effort, sprawl of solutions and siloed team processes can create confusion and conflict.
Using processes already embedded in your ServiceNow Portal can help you expedite cloud adoption, and simplify managing cloud.
By using the power of the AWS Service Management Connector for ServiceNow we'll support your integration of AWS and ServiceNow. Whether aligning services, business rules or approval workflows into your provisioning process, supporting custom schedules for change management or ensuring your incident management processes work seamlessly with AWS Support. Connector Services provides an end-to-end process for integrating AWS Cloud Services and ServiceNow
Highlights
- Business Process: Cloudsoft will consult with you to understand your business and use familiar processes to deliver and manage cloud: Whether that's self-service provisioning, resource, control, change management or incident and problem management.
- Standardisation & Customisation: We'll guide you to the ideal balance of repeatability and scalability of custom-of-the-shelf options with necessary customisations that meet business workflows, custom approval requirements, siloed resolver group needs and more.
- Develop & Test: We'll support you through the development, user acceptance and production stages of implementing the connector and customisations. And it won't stop there, we can provide Go-Live resources and ongoing support
Details
Pricing
Custom pricing options
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Resources
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Support
Vendor support
Please contact fusion@cloudsoft.io . Support Packages are available on request for 6, 12 and 36 months after go live includes access to the Cloudsoft Helpdesk including:
Access to Cloudsoft experts via support tickets raised in Cloudsoft’s support system for the purpose of raising Incident and support queries. Access to Cloudsoft experts through suitable channels which may include Slack, email and voice and video calls.
Software associated with this service
