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We’re XOVOX. Our mission is to reunite our clients with their voice recording data and unlock the immense value hidden within it.

Our flagship XTRACT service helps organizations retrieve valuable data from outmoded voice archives, regardless of formatting. We can extract from NICE, Verint, Genesys, Red Box, Calabrio, Racal, Eyretel, and more.

We work across industries and our customers include Fortune 500 companies, financial services firms, insurance carriers, contact centers, public safety agencies, and any organization which has a business need to record telephone traffic.

For over 20 years, XOVOX has focused on recorded voice audio, finding elegant solutions to complex problems in a very well-defined, but business-critical space.

Sold by XOVOX
Fulfillment method Professional Services

Pricing Information

This service is priced based on the scope of your request. Please contact seller for pricing details.


At XOVOX, we work closely with you from the start. We begin by defining your project using a detailed questionnaire. Questions include: how many recordings do you have? Where is the data currently located? How will we access it? What is the final destination for the output?

Once we have a clear understanding of your needs, we prepare a customized proposal. Our process includes: performing an inventory of all of your data; doing the conversion work; delivering the extracted audio and metadata to your preferred destination (typically AWS S3).

After delivery, you will have 30 days to review the files before the project is considered completed.


Phone +1-914-939-7396