Sold by: Ident1ty Cyber Security
Bespoke solution combining expert support and value-added services for CyberArk solutions
Overview
How does our offering revolutionize service delivery and technical support ?
Our modular, adaptive service packages are designed with your success in mind, allowing you to select only the services that bring the most value, while keeping costs optimized for your needs in support and service related to CyberArk project.
With built-in expert support and a model that evolves as your needs grow, we ensure you're always empowered to stay agile, efficient, and ahead of the curve.
Included:
- Silver Support (Mon-Fri, Business hours)
- 1 x Health check of your infrastructure.
- Ident1ty Success Manager (Bimonthly)
- Technical expert (level 2) - **4 incidents tickets included. **
- Technical expert (level 3, CDE certified) - 12 hours of professional services
- Security bulletins analysis and proactive alert
- VIP Pass to IDENT1TY Events.
Highlights
- Included in all packages IDENT1TY SUCCESS MANAGER (ISM). Your dedicated Technical Account Manager throughout every phase of your project.
- Included in all packages: Comprehensive CyberArk infrastructure health checks to safeguard reliability and efficiency.
Details
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Categories
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Support
Vendor support
Silver Support included (Mon-Fri, Business hours)
- Multichannel support (Phone line, email, ticketing)
- Dedicated Service Delivery Manager included
- Operation lead (Escalation Management)
- Coordination of overlapping resources
- Multilingual support (French & English)
(Incident response: 15 minutes) IDENT1TY is a CyberArk certified partner
Online support booking page is available directly from this link
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