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    MediaTailor SDK Integration Support by Datazoom

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    Datazoom has partnered with AWS Elemental MediaTailor to provide a consulting service to enable a faster integration process with Datazoom's Collectors (SDKs & Libraries) for AWS Elemental MediaTailor.
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    MediaTailor SDK Integration Support by Datazoom

     Info

    Overview

    Datazoom's Collectors (SDKs & Libraries) for AWS Elemental MediaTailor expose ad timing data and provide pre-integrated advertising services, from the client-side for its linear channel assembly and personalized ad-insertion service. Further, these SDKs can be used for additional data collection, processing, and delivery services offered by Datazoom.

    Datazoom is offering a consulting service to help answer questions and troubleshoot issues that may arise during the SDK or Library integration process. Support is provided over email, Slack Connect, and conferencing calls.

    Highlights

    • Support customers with SDK integration into customer environments and applications.
    • QA validation on customer test apps.
    • Customer support via slack/ticketing system.

    Details

    Delivery method

    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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    Legal

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Support

    Vendor support

    Datazoom provides a web-based support ticketing service for the Software and Services (the “Standard Support Services”) for Customer issues using Datazoom Products (each, an “Issue”).

    This service is available 9am – 6pm (Eastern Standard Time) on business days (Monday – Friday) (“Business Hours”).

    Slack: Datazoom and Customer’s can agree to stand up Shared Channel for support during Business Hours.

    Issue Resolution and Escalation: Datazoom will acknowledge and respond to Issues reported to Datazoom by Customer at support@datazoom.io  according to the Severity Level of the reported Issue.

    Software associated with this service

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