Sold by: Rakuten Symphony
Deployed on AWS
Rakuten Site Management for EV unifies strategic site selection, construction workflows, field execution, and AI-driven performance optimization into a single platform built for large-scale EV charging network deployments.
Overview
Rakuten Site Manager: End-to-End Infrastructure Deployment and Optimization
Rakuten Site Management for EV is an AI-driven, geospatial platform built to manage the full lifecycle of EV charging infrastructure—from site suitability analysis and digital twin design to construction management, field execution, and asset optimization. Built for Charging Point Operators (CPOs), fleet managers, and municipalities, it replaces disjointed planning tools and manual field tracking with a unified, data-driven command center.
How It Works: A Concrete Use Case
A CPO deploying 500 DC fast-charging hubs across a highway corridor starts by analysing geospatial layers—grid capacity, fiber paths, amenities, and traffic density—to pinpoint optimal sites. Once a site is selected, the system generates a Digital Twin to map electrical layouts and routes permit documentation to municipal databases. During buildout, the platform coordinates equipment logistics with ERP systems and dispatches tasks to field crews via the mobile app. Post-construction, it shifts into an operational command center, using AI to track energy throughput, forecast demand bottlenecks, and trigger predictive maintenance before a charger goes offline.
Core Capabilities
- Geospatial Analysis & Site Selection: Assess site suitability, accessibility, and proximity to amenities. Maintain a single source of truth for power lines, fiber, substations, and proposed sites.
- Agentic AI & Automated Workflows: Hands-free task operations, automatic project instantiation, and immediate anomaly detection during construction.
- Project & Construction Management: Track jobs, field workforces, progress, permits, regulatory documentation, and approvals in one place.
- Digital Twins: High-fidelity site design with seamless integration to external engineering tools.
- Field Connect Mobile App: Digital work orders, structural designs, and interactive maps for crews; syncs as-built data, photos, and status updates instantly.
- Asset & Inventory Control: Real-time parts and materials tracking, integrated with existing ERP/CRM systems.
- Predictive Demand Modelling: Forecast hyper-local charging needs with heatmaps and ranked location insights.
- Performance Optimization: Post-deployment dashboards for utilization, energy throughput, revenue, and CSAT.
AWS Integration
Rakuten Site Management for EV is available as a metered SaaS offering on AWS Marketplace, leveraging AWS infrastructure for scalability, security, and reliability. Consumption-based metering ensures you pay based on actual platform usage.
Getting Started
After subscribing through AWS Marketplace, your organization undergoes structured onboarding—secure account provisioning, geospatial data integration, and workflow configuration tailored to your rollout templates. Optional training sessions support rapid adoption across planning, construction, and field teams.
Business Outcomes
- Improved Efficiency: Shorter deployment cycles via optimized routing, resource allocation, and reduced travel time.
- Cost Reduction: Lower fuel use, maximized asset utilization, fewer compliance penalties, reduced maintenance costs.
- Data-Driven Decisions: Geospatial insights, sensor integrations, and predictive analytics remove guesswork from expansion.
- Better Customer Experience: Faster charging access and higher network uptime and reliability.
- Safety & Rapid Response: Full visibility into infrastructure assets for incident response and risk mitigation.
- Future-Proof Infrastructure: A foundation built to scale with EV innovation, autonomous technology, and grid integrations.
Who is it For
Rakuten Site Management for EV serves Charging Point Operators expanding commercial networks, Fleet Management Organizations transitioning to electric fleets, and Government & City Planners coordinating public infrastructure. Request a guided demo or proof-of-concept through our AWS Marketplace listing.
Highlights
- Unified EV Infrastructure Command Center: Unlike fragmented project management tools, this platform bridges the gap between macro-level geospatial planning, micro-level digital twin design, field crew execution, and post-deployment asset management in a single system.
- Advanced AI Advantage: Go beyond static tracking. The platform uses intelligent heatmaps to predict future charging demand, automated compliance checks to review permits, and predictive maintenance crew recommendations to solve downtime issues before they impact customers.
- Real-Time Visibility Across the Portfolio: From construction monitoring to post-launch revenue tracking, operations teams gain absolute transparency. Integrated ERP/CRM inventory checks via the Field Connect mobile app ensure crews always have the materials required for on-time delivery.
Details
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Delivery method
Deployed on AWS
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Features and programs
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AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Enterprise | [Listed prices are indicative only - final pricing shared via private offer based on specifics] Offers customizable licensed user seats, high-volume DAU capacity, granular RBAC with integrated SSO and SCIM-based user provisioning, a customizable daily task processing limit, a dedicated account manager with premium support, a comprehensive onboarding and training program with on-site options, strategic partnership opportunities with dedicated engineering resources for custom solutions, and the ability to influence the product roadmap.(Displayed prices are indicative only. Please request a private offer for customized pricing) | $1.00 |
Dimension | Description | Cost/unit |
|---|---|---|
Storage (per GB) - 100GB storage usage include in the base price | Indicative pricing] Storage cost per GB beyond the storage quota included. | $0.25 |
Vendor refund policy
Thank you for choosing SiteManager through the AWS Marketplace. We aim to provide exceptional service and high-quality solutions to our customers. In the unlikely event that you are dissatisfied with your purchase, we are committed to offering clear terms for refunds to ensure a seamless experience.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Support Channels
Rakuten Site Management for EV provides multiple support options to keep your infrastructure projects moving forward:
- Agentic Bots & Chat Assistants: Get instant platform assistance, document analysis, and on-demand report generation directly within the interface.
- Email Support: Contact the dedicated product engineering team at for advanced technical support, system integrations, or billing inquiries.
- Documentation and Portal: Access comprehensive user guides, digital twin configuration tutorials, and training materials via the support portal.
Enterprise Support
The platform includes SLA-backed enterprise support for active AWS Marketplace subscribers. For detailed response time commitments, system availability metrics, and escalation procedures, contact our support team via email or visit the online portal.
Getting Help
For issues regarding platform access, GIS map integrations, mobile app sync errors, ERP/CRM connection setups, or billing questions, reach out through any of the channels above.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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