Sold by: CLOUD WORLDWIDE SERVICES S.L.
Deployed on AWS
Free Trial
AWS Free Tier
Eliminate fax machines and reduce messaging costs with a HIPAA, GDPR, and PCI-DSS compliant cloud platform. Send certified fax and SMS from any device via Microsoft Teams, Cisco Webex, or email.
Overview
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Product video
What is eComFax?
eComFax is a cloud-native, enterprise-grade messaging platform that enables businesses to send and receive faxes, SMS, and certified messages from any device using only an internet connection. Fully hosted on AWS infrastructure, eComFax eliminates fax machines, dedicated phone lines, ATA terminals, and on-premise fax servers - reducing hardware and maintenance costs to zero.
Trusted by top-tier Telcos and Financial Institutions worldwide, eComFax is built for organizations that demand security, compliance, scalability, and seamless integration with modern collaboration tools.
Getting Started - Operational in Minutes
- Subscribe to eComFax through AWS Marketplace
- Provision your fax number (choose from 8,000+ cities or port your existing number)
- Configure your preferred channel: email-to-fax, Microsoft Teams bot, Cisco Webex bot, or REST API
- Send your first fax or SMS
No hardware installation, no phone line provisioning, and no IT infrastructure changes required. Most organizations are fully operational within minutes of subscribing.
Certified Messaging Products
CertiFAX - Certified Fax Delivery Deliver faxes with legally binding Proof of Delivery and content certification. Ideal for regulated industries, legal processes, and compliance-driven workflows.
SecureFAX - Encrypted Secure Fax End-to-end encrypted fax delivery for highly sensitive documents. Compliant with Dodd-Frank Act, EU2014/65/EU (MiFID II), and HIPAA. Suitable for government and military environments.
PCIFAX - Payment Card Industry Fax Transmit documents containing sensitive payment card data in full compliance with PCI-DSS standards. Eliminate the risk of data leakage in financial document workflows.
CertiSMS - Certified SMS Send certified SMS messages with proof of delivery, usable as legal evidence. Combine the speed of SMS with the traceability of certified communications.
Integrations and API
- Microsoft Teams Bot - Send and receive fax and SMS directly from Teams using card menus or commands
- Cisco Webex Bot - Full fax and SMS workflow embedded natively inside Webex
- Email-to-Fax - Send faxes directly from any email client with zero learning curve
- REST API and Web Services - Custom integrations for any workflow
- SAP R3 Integration - Enterprise ERP workflow support
- Multifunction Device (MFD) - Office environment integration
- Personalized domain support for enterprise deployments
Fax and Messaging Capabilities
- Send and receive faxes, SMS, and advanced messages from any device
- Supports Microsoft Office, PDF, TIF, JPEG, HTML, PNG, TXT, and more
- Searchable PDF reception for easy document management
- Delivery confirmation via email or SMS
- Unlimited cloud storage for received documents
- Eliminates protocol issues, transmission errors, and illegible faxes from legacy systems
Security and Compliance
eComFax is fully compliant with the strictest security and privacy regulations:
- HIPAA - Health Insurance Portability and Accountability Act
- GDPR - General Data Protection Regulation (EU)
- PCI-DSS - Payment Card Industry Data Security Standard
- Dodd-Frank Act - US financial regulation
- MiFID II / EU2014/65/EU - European financial instruments directive
- ENS High - Spanish National Security Standard
- ISO 27001 - Certified infrastructure in USA, Europe, Asia, and Latin America
eComFax does not store fax content after transmission. All data is encrypted in transit and at rest. Redundant communications infrastructure supports thousands of simultaneous transmissions.
Global Coverage and Scalability
- Fax numbers available in 8,000+ cities across 50+ countries
- Port your existing fax number
- Single unified provider for international fax networks
- Pay-Per-Use SaaS model with no minimum commitments - scale instantly
Request a Demo
To see eComFax in action or request a pilot account for your organization, contact our solutions team at helpdesk@ecomfax.com or visit our support portal (https://support.ecomfax.com/hc/en-001 ). We offer guided demonstrations tailored to your industry and compliance requirements.
Highlights
- HIPAA, GDPR, PCI-DSS, MiFID II, Dodd-Frank, and ENS High compliant out of the box. ISO 27001-certified AWS infrastructure with redundant datacenters in USA, Europe, Asia, and Latin America. All data encrypted in transit and at rest with zero content storage after transmission. Purpose-built for regulated industries including healthcare, financial services, legal, and government.
- Native Microsoft Teams and Cisco Webex bot integrations for sending and receiving fax and SMS without leaving your collaboration platform. REST API, email-to-fax, and SAP R3 connectors enable seamless workflow automation. Supports Microsoft Office, PDF, TIF, JPEG, HTML, PNG, and TXT formats with searchable PDF reception and unlimited cloud storage for received documents.
- Pay-Per-Use SaaS model with no minimum commitments - scale from one user to thousands instantly. Fax numbers available in 8,000+ cities across 50 countries with number portability. Eliminates all fax hardware, phone lines, toner, paper, and maintenance costs. CertiFAX, SecureFAX, PCIFAX, and CertiSMS provide legally binding certified delivery with proof of content.
Details
Delivery method
Deployed on AWS
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Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Free trial
Try this product free according to the free trial terms set by the vendor.
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/unit |
|---|---|---|
SOHO (1 user, 100/200 credits), monthly | SOHO (1 user, 100 sending/200 reception credits), monthly payment | $11.95 |
SMB (1 user, 500 sending credits, unlimited reception), monthly | SMB (1 user, 500 sending credits, unlimited reception), monthly payment | $17.95 |
Enterprise (Unlimited users, 1000/1500 credits), monthly | Enterprise (Unlimited users, 1000 sending credits/1500 receptioncredits), monthly payment | $216.00 |
Additional Pack (100 credits), one-time | Additional Pack (100 credits), one-time payment only available for SOHO & SMB users | $7.80 |
Additional Pack (500 credits), one-time | Additional Pack (500 credits), one-time payment only available for SOHO & SMB users | $35.40 |
Additional Pack (1000 credits), one-time | Additional Pack (1000 credits), one-time payment only available for SOHO & SMB users | $69.00 |
Additional Pack (5000 credits), one-time | Additional Pack (5000 credits), one-time payment, only available for Enterprise | $413.00 |
Additional Pack (50000 credits), one-time | Additional Pack (50000 credits), one-time payment, only available for Enterprise | $3,360.00 |
Additional DID Number (Enterprise Only, 250/250 credits), monthly | Additional DID Number (Enterprise Only, 250/250 credits), monthly | $23.95 |
DID Number Porting In, one-time | DID Number Porting In, one-time | $58.00 |
Dimensions summary
You choose one of three monthly plans: SOHO for one user, SMB for one user, or Enterprise for unlimited users. Each plan includes sending and reception credits, with credit limits rising across the plans. When you run out, you buy one-time credit packs. SOHO and SMB use smaller packs of 100, 500, or 1000 credits. Enterprise uses larger packs of 5000 or 50000 credits. Enterprise can also add monthly DID phone numbers. Separate one-time fees cover porting a DID number in or out.
Top-of-mind questions for buyers
A credit covers one messaging transaction on the platform, which handles fax, SMS, and certified messaging. Sending credits pay for messages you transmit. Reception credits pay for messages you receive. Each plan sets separate limits for each type, so outbound and inbound usage draw from different balances.
You buy a one-time credit pack to top up. SOHO and SMB choose packs of 100, 500, or 1000 credits. Enterprise chooses packs of 5000 or 50000 credits. These are one-time charges, not recurring. The SMB plan includes unlimited reception, so only sending credits can run out.
A DID is a direct phone number for receiving messages. Enterprise can add monthly DID numbers, each including 250 sending and 250 reception credits. Porting a number in or out carries a separate one-time fee. Porting in transfers an existing number to the platform; porting out moves it away.
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Vendor refund policy
When you cancel your subscription to an application you will no longer have access to that application. We do not provide refunds on paid subscriptions.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Support Channels
Email: helpdesk@ecomfax.com
Phone: +34 917 498 710 (Monday to Friday, 9:00am - 6:00pm CET)
Support Portal: https://support.ecomfax.com/hc/en-001
Languages: English and Spanish (native speakers)
Getting Started
After subscribing through AWS Marketplace, press the configure your product button and proceed with the registration process to start using eComFax. An easy and fast way to configure. If you need assistance visit the support portal or contact the helpdesk team which can help you configure your account and configure your preferred integration (email-to-fax, Microsoft Teams bot, Cisco Webex bot, or REST API). Our team can guide you through fax number selection or porting, domain configuration, and first-message testing.
For product walkthroughs and setup guides, visit: https://www.ecomfax.com/en/how-does-it-work/
Refunds and Billing
For billing inquiries, usage questions, or refund requests related to your AWS Marketplace subscription, contact helpdesk@ecomfax.com with your account details.
About the Provider
Powered by Cloud Worldwide Services (CWS) - AWS Partner.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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