Overview
While GenAI has the potential to truly transform any organisations operations, GenAI is often hindered by integrating into old systems and outdated staff processes, and hence the ability to impact service and costs can be reduced.
Also, depending on the criticallity of the process, often having a "human in the loop" is important to manage risk, and ensure the accuracy of the GenAI either in initiating processes or generating responses.
TrustPortal for AWS Generative AI significantly enhances the ability of GenAI to transform core front-office and back-office processes, across all channels - within complex, old IT environments, and in a low-risk way.
TrustPortal allows the real-time orchestration across complex processes and any channels, combining the best of:
- AWS Generative AI
- Staff
- Customers
- Intelligent Automation
- Other AI tools
Examples of using TrustPortal for AWS Generative AI include:
- Using TrustPortal as a "Hyper-API" allowing GenAI to have one single API to call, which then orchestrates robots/MiniBots to acccess ANY system, no matter the age or complexity
- Using TrustPortal to dynamically generate sohpisticated Digital UI's for staff or customers e.g.
- To review/update information gathered,
- To review/update GenAI-generated responses,
- To review combinations of generated and fetched information,
- To initiate end-to-end automated processes
TrustPortal for AWS Generative AI can be used across all channels - from telephony in call centres, through to chatbots, web self-service, mobile app, IoT and more.
TrustPortal for AWS Generative AI is a no-code, SaaS-based platform that intelligently orchestrates any type of 'software robots' (RPA), API 'MiniBots', Digital, GenAI and other AI tools and people in real-time. This allows GenerativeAI to easily initiate complex, real-time automated processes across any number of old or new corporate systems, but keeping staff and customers fully "in the loop"
TrustPortal for AWS Generative AI provides the businesses with a usage-based, low-cost, simple way to improve GenAI outcomes in weeks, not years.
Highlights
- Maximise your investment in AWS Generative AI - even in complex, old IT environments that lack simple connectivity or API's
- Create GenAI-enhanced, real-time processes in the front- and back-office - across old systems, all digital channels, staff and customers
- Deliver GenAI-transformed processes in weeks, in the most complex environments - with no-coding!
Details
Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
Concurrent users or connections | Max concurrent users or connections (internal or external) - max 25/1-year contract | $50,000.00 |
Package for Training and Coaching | Package for Training and Coaching | $15,000.00 |
Vendor refund policy
All terms and conditions are in our SaaS Agreement
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
For customers please access support on https://trustportalhelp.zendesk.com
For anything else, please contact sales@trustportal.org
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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