Sold by: Budd.ai
Budd.ai is a messenger-first AI platform that enables businesses to automate customer communication, sales, and support across channels like WhatsApp, web chat, and APIs. It combines conversational AI, workflow automation, and business logic to deliver personalized, scalable customer experiences.
Overview
Budd.ai is a modular AI platform designed to transform how businesses engage with customers across messaging channels such as WhatsApp, web chat, and APIs. It enables companies to build intelligent assistants that handle customer support, sales conversations, lead qualification, and transactional workflows - fully automated and available 24/7.
The platform combines conversational AI, business process automation, and data integration into one scalable solution. With built-in onboarding flows, configurable knowledge bases, and API connectivity, organizations can rapidly deploy AI-powered assistants tailored to their specific use cases - whether in retail, service, or B2B environments.
Budd.ai helps organizations increase conversion rates, reduce operational costs, and improve customer satisfaction by delivering fast, personalized, and consistent interactions. Its flexible architecture supports gradual scaling - from MVP chatbot deployments to fully integrated AI-driven customer experience platforms.
Private offer only.
Highlights
- Messenger-first AI platform for automating customer support, sales, and service workflows across WhatsApp, web chat, and APIs
- Scalable customer experience platform that improves conversion, reduces costs, and enables 24/7 personalized interactions
Details
Sold by
Delivery method
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/12 months | Overage cost |
|---|---|---|
Budd.ai Platform | $30,000.00 |
Dimensions summary
This listing offers one pricing dimension: the Budd.ai Platform, billed as units under a contract. You buy the number of platform units you need, and pricing scales with that quantity. There are no separate tiers or instance sizes to choose from on Marketplace. The platform turns your documents and videos into a chat assistant that users reach through WhatsApp. To match units to your expected usage, such as monthly conversation volume, contact the vendor for guidance.
Top-of-mind questions for buyers
The Marketplace listing bills the platform in units under a contract. The listing does not define what a single unit represents, such as an assistant, a conversation block, or a document allowance. Contact the vendor to confirm how units map to your expected usage before you commit.
Usage centers on conversations and uploaded content. You upload documents, PowerPoints, Word files, and video transcripts. The assistant learns from them and answers user questions through WhatsApp. Voice messages and video timestamp references are supported. How these activities count against your purchased units is set by the vendor.
The Marketplace listing sells platform units under a contract, so cost tracks the quantity you buy, not automatic overage. The listing does not state whether extra usage triggers added charges or requires buying more units. Confirm scaling and any usage limits with the vendor before purchase.
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Vendor refund policy
We want you to have a great experience with Business Buddy. As a digital SaaS platform, access to our services is provided immediately upon activation, and therefore all payments are generally non-refundable. This includes subscriptions, partial usage, unused time, and completed services. If you experience any issues or believe there has been a billing error, please contact us. We are happy to review each case and find a fair solution where possible, in line with applicable laws.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Support for budd.ai includes onboarding assistance, technical integration support, and ongoing optimization guidance. Customers receive structured onboarding with use case definition, assistant configuration, and channel setup (e.g., WhatsApp, web).
Support is available via email.
Enterprise customers benefit from dedicated support, SLA-based response times, and continuous improvement cycles including performance monitoring, prompt optimization, and feature enhancements.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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