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    NetX AuthorityAI

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    For more than two decades, Heritage Werks has helped the world's leading organizations protect and activate institutional knowledge. Together with NetX, the platform powering institutional intelligence, we created NetX AuthorityAI to transform your organization's trusted knowledge into institutional intelligence, making information discoverable, actionable, and AI-ready.

    Overview

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    NetX AuthorityAI transforms institutional knowledge into secure, accessible intelligence employees can use every day.

    Built on NetX, AuthorityAI enables employees to ask natural-language questions and receive answers grounded in verified enterprise content. Instead of searching across disconnected files, repositories, and systems, users can quickly access relevant information, understand its context, and make informed decisions faster.

    AuthorityAI connects trusted documents, photographs, videos, designs, data, records, insights, stories, verified public sources, and other authoritative information to create an interconnected knowledge network unique to your organization.

    Key capabilities include:

    Grounded, source-backed responses - Every answer is based on trusted organizational content, giving users greater confidence in the information they receive.

    Source traceability - Citations and source links provide visibility into where answers originated. Source links are built from verified asset metadata to help prevent fabricated URLs.

    Secure, closed-loop environment - Proprietary organizational knowledge remains under your control and is not used to train public AI models.

    Role-based permissions - Access controls help ensure users only see the content they are authorized to access.

    Natural-language access to institutional knowledge - Employees can ask questions conversationally rather than manually searching through large content libraries.

    Business Impact Dashboard - Monitor ROI, time saved, productivity, user engagement, and content gaps to measure and continuously improve platform value.

    Knowledge gap identification - Surface areas where trusted content is missing or incomplete so the organizational knowledge base can improve over time.

    AuthorityAI turns your NetX DAM into an active institutional intelligence resource - helping employees find, understand, and use the knowledge that has shaped your organization.

    Developed by NetX and Heritage Werks, AuthorityAI combines digital asset management with institutional knowledge expertise to create a trusted intelligence layer unique to your organization.

    Highlights

    • Closed-Loop Environment: NetX AuthorityAI operates in a secure, closed-loop enterprise environment where your proprietary knowledge remains under your control and is never used to train public AI models. Role-based permissions determine which content each user can access, helping the right people find the right information while protecting sensitive knowledge.
    • Verified Responses & Sources: Every answer is grounded in trusted organizational sources, with clear visibility into where the information originated. Source links are built from verified asset metadata, preventing the model from fabricating URLs. Citations and traceability provide the evidence employees need to evaluate answers and act with confidence.
    • NetX AuthorityAI Doesn't Guess: Public AI platforms can provide answers that sound plausible - even when supporting evidence is missing. NetX AuthorityAI takes a different approach. If a verified answer can't be found, it doesn't invent one. It identifies the information that needs to be digitized, enriched, or connected from other sources to provide trust-verified answers.

    Details

    Delivery method

    Deployed on AWS
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    Pricing

    NetX AuthorityAI

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    NetX AuthorityAI Enterprise Package
    Connected to Multiple Knowledge Sources (Foundational Research, DAM, CMS, PIM, Vetted Websites, etc.) | Fully-Cited Responses | 500,000+ Annual Queries | API Access/Integration | MCP Integration | Business Impact & ROI Dashboard | AI Personas | Enterprise Support
    $250,000.00

    Vendor refund policy

    All Fees are non-refundable.

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    NetX AuthorityAI provides dedicated support to all customers, including onboarding assistance, technical troubleshooting, and ongoing account management. Admin users get a dedicated support account where they can submit tickets via our support portal at

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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