CDW AWS Managed Services – Essential Tier

**Key Features & Benefits: **

• 24x7x365 AWS Support – Always-available ticketing system and 1-800 support number for rapid response.
• Service Level Objectives as tight as 15 minutes for Severity 1 (Mission Critical)
• **AWS enterprise support in fraction of cost through AWS partner. **
• An assigned CDW AWS Technical Account Manager (TAM) who is a strategic advisor to assist in maximizing your AWS investment, improving cloud performance, enhancing security, and optimizing costs.
• Architectural Guidance by Certified cloud architects.
• Access AWS-certified specialists with a direct escalation path.
• Cloud Cost Optimization – Reduce AWS spend with CDW FinOps best practices and ongoing recommendations.
• Cost Management Portal for Cost Management and Governance
• Multi-Cloud Integration Ready – Seamlessly manage hybrid workloads across AWS, Azure, and GCP.
• Expert Cloud Advisory Services – Leverage CDW’s AWS certified cloud architects and engineers for strategic insights.

**Who Benefits from CDW AWS Essential Managed Services? **

• Mid-size to enterprise businesses needing reliable AWS infrastructure management.
• IT teams looking to enhance AWS security, governance, and compliance.
• Organizations seeking cost control & operational efficiency in AWS.
• Hybrid cloud users managing workloads across AWS, Azure, and GCP.

**Why Choose CDW? **

• AWS Premier Tier Partner with global reach and 2,000+ active cloud projects.
• Deep expertise in AWS security, FinOps, and multi-cloud operations.
• Flexible service models—scale AWS support as your business grows.
• 7 AWS competencies and counting