Overview
PCI Pal enables organizations of any size, anywhere in the world, to offer a frictionless payment experience to their customers. With PCI Pal, end-users can leverage their payment method of choice over any channel, in a highly secure and PCI DSS compliant way, instilling customer trust and protecting brand reputation. This has made PCI Pal the preferred secure payment solution for leading organizations across a variety of industries and recommended by the most trusted contact center vendors and payment providers.
Our patented, Level 1 PCI DSS certified solutions are served entirely from Amazon Web Services (AWS), providing a global and scalable solution. We provide businesses with an annually updated Attestation of Compliance (AOC), simplifying their demonstration of compliance.
Our secure contact center payment solution supports both assisted and automated payments over the telephone, web chat, or self-service channels.
To discover more about our secure payment solutions and how we deliver PCI DSS compliance, reach out to the PCI Pal team via email at awsmarketplace@pcipal.com .
Highlights
- PCI DSS compliant payment solutions scalable for contact centers
- Take secure phone payments via keypad, speech recognition, and digital links with seamless integrations to your telephony and payment service providers
- Agents receive real-time visibility into payment progress increasing first-call resolution
Details
Features and programs
Security credentials achieved
(2)
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
PCI Pal Agent Assist | AWS Connect Agent Assist- Named Agent in Amazon CCP-Minimum 10 Licenses | $360.00 |
PCI Pal Digital | AWS Connect PCI Pal Digital payment link (Chat, SMS, Email)-Minimum 10 Licenses | $72.00 |
Vendor refund policy
No Refunds
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Contact PCI Pal to discuss your project, obtain a customized private offer, get implementation or ongoing support. Sales: +1 866-645-2903 awsmarketplace@pcipal.com , Support: +1 855-450-0560 support@pcipal.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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