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    Migration Assessment & PoC for Amazon Connect

     Info
    Conduct a feasibility study for migration from the existing environment to Amazon Connect. Identify migration risks and formulate the optimal architecture and a safe migration plan.

    Overview

    Problems

    Are you considering migrating from a legacy contact center to the cloud-based Amazon Connect?

    Solutions

    We conduct detailed interviews on the configuration, business processes, and requirements of your existing system, and evaluate the feasibility of realization with Amazon Connect. We provide comprehensive support not just for feature comparison, but also for proposing optimal architectures based on AWS best practices, identifying migration risks, calculating estimated costs, and formulating roadmaps.

    Expected Effects

    If necessary, we conduct a PoC (Proof of Concept) to dispel concerns toward production migration. We realize a safe and smooth cloud migration.

    Highlights

    • Highly accurate feasibility evaluation based on a thorough investigation of the existing environment
    • Formulation of optimal architecture and migration plan in line with AWS best practices
    • Early discovery of migration risks and dispelling of concerns through PoC (Proof of Concept)

    Details

    Delivery method

    Deployed on AWS
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    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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