Concierto MANAGE- Advanced Hybrid Cloud Ops is a comprehensive SaaS platform designed for managing the entire lifecycle of applications and infrastructure across AWS, and on-prem environments. It features out of the box multi-cloud integrations, integration with specialized infra, performance and security tools, a robust ITIL process workflow-based orchestration model with over 600 automated processes all powering advanced IT service management as outlined in Concierto MANAGE- Base Ops. Additionally, Concierto MANAGE-Advanced Hybrid Cloud Ops covers specialized IT Ops as well as Concierto MANAGE for observability and remediation of anomalies and overspend.
Hybrid cloud environments demand a unified platform to efficiently manage the entire lifecycle of applications and infrastructure across cloud and on-premises environments.
Concierto MANAGE Advanced Hybrid Cloud Ops comes as a rich overlay to Concierto MANAGE- Base SaaS Solution. It is a powerful SaaS, zero code platform that enables enterprises to operate the full lifecycle of applications and infrastructure seamlessly across AWS On-Premise and private clouds from a single console. Concierto Manage is based on ITIL standards and is an ISO 27001 and CSA Star certified SaaS platform. Concierto MANAGE- Advanced operations SaaS Solution covers the following hybrid cloud operations, observability and optimization capabilities.
Key Features
Concierto MANAGE- Base SaaS Solution: All features such as Admin, Automation Catalogs, 3rd party integrations, CMDB, ITSM, Monitoring. See Concierto MANAGE- Base Operations for details.
Hybrid Cloud Advanced IT Ops (Offered 'a la Carte'):
a. CIS based Infrastructure Health Checks & Compliance
b. Multi-environment-single command Security/Patching capabilities
c. Centralized Event Management, intelligent noise reduction and event analytics across the infrastructure
d. Out of the box OR custom workflows for infrastructure decommissioning
e. Hybrid Cloud special Ops Analytics
End-User portal for alerts, visibility, and decision-making across the above Advanced ops
Knowledge base, Documentation and User support built into the platform.
Concierto MAXIMIZE (with Anomaly/Spend remediations):
a. Operational dashboards to monitor cloud and MSP performance across AWS and on-prem environments, tracking incidents, requests, changes, vulnerabilities, and SLA compliance.
b. Fin-Ops capabilities covering cloud spend planning, budget forecasting, controls, and alerts with comparative analytics between clouds, and forecasted consumption.
c. Spend optimization capabilities for planning, budgeting, and allocations by department at the cloud account level with spend controls and alerts for threshold breaches.
d. Projected billing and charge-forward to track and estimate cloud spend, forecast spending by account, department, or project, and allocate on a forward-looking basis.
e. Instant remediation of anomalies, unutilized capacity and over-spend using automatic incident creation and AI based solution recommendations
Highlights
Rapid Deployment and time to launch: Concierto MANAGE- Advanced Hybrid Cloud Ops is an extension of the Base SaaS Solution deployed simultaneously in industry best in class cycle times.
Ease of learning and use by IT Ops teams operating in on-prem environments; Single pane of glass with high degree of Self-service; Simplification of skill base and operations; High velocity and efficient services.
Comprehensive, real time Observability across multiple environments with the ability to remediate anomalies and over-spend.
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Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
This listing uses one pricing dimension: a flat rate per virtual machine managed per month. Your cost scales directly with the number of virtual machines under management, so adding or removing machines changes the monthly charge proportionally. There are no separate tiers or instance-size categories to choose from. User access is not a billing factor, meaning the per-VM rate covers unlimited users. Billing follows a contract model, so you commit to the per-machine rate for the agreed term.
Top-of-mind questions for buyers
What counts as one virtual machine for billing?
One virtual machine is any managed VM under operations, across cloud or on-premise environments. This includes machines on common virtualization platforms and physical infrastructure. Each machine counts as one billable unit. The platform manages VMs across AWS, other cloud providers, and on-premise systems from one console.
Does adding or removing virtual machines change my monthly cost?
Yes. The rate applies per virtual machine managed each month. Adding a machine raises your monthly charge by one unit rate. Removing a machine lowers it. Cost scales directly with the count of managed VMs. There are no size tiers, so a small VM and a large VM bill the same rate.
Does the per-VM rate cover user access or is that billed separately?
User access is not a separate billing factor. The per-VM monthly rate covers unlimited users. You can add role-based dashboards and self-service access for teams without changing your cost. Only the number of managed virtual machines drives the bill.
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Concierto MANAGE- Base Operations is a comprehensive SaaS platform designed for managing the entire lifecycle of applications and infrastructure across AWS, and on-prem environments. It features out-of-the-box multi-cloud integrations, integration with specialized infra, performance and security tools, a robust ITIL process workflow-based orchestration model with over 600 automated processes, all powering advanced IT service management.
Concierto MAXIMIZE is a SaaS platform that provides an unparalleled data-driven view of the entire hybrid cloud environment, including on-premises infrastructure. The platform combines operational, automation, and fin-ops analytics across AWS and on-prem environments, offering real-time dashboards, budget forecasting, and instant remediation through ready-made automation.
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Concierto CloudIgnite lays the foundation for successful migration and enables organizations to mobilize their resources effectively in one single phase. The solution enables a thorough evaluation of the current IT landscape, provides recommendations, and prepares the organization for automated migrations.
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