Overview
Yeastar P-Series Phone System is a business communication solution that offers companies of all sizes with a complete package for calls, video, chat, and integrations, out of the box. With inbuilt visual call management, integrated video conferencing, advanced contact center features, and ready-made SMS, WhatsApp, Microsoft Teams, CRMs, and more platform integrations, it boosts user experience at all levels and provides everything across desktop, mobile, and browser with simple user apps. Easy to Adopt for Business Owners - Future-proof business with UCaaS + CCaaS in one platform - Boost customer engagement & sales with omnichannel communications - Slash telco costs and streamline duplicative services to one bill Easy to use for Employees - One simple app for all: call, meet, message anywhere, on any device - 100+ enterprise-grade features at fingertips - Work more efficiently with integrations and automation Easy to manage for IT and System Admins - Simplify setup, admin, and IT management - Protect, control and manage user permission & access easily - Maximize uptime in case of unforeseen events To activate the system after installation, get a 30-day free trial license here: https://www.yeastar.com/software-pbx/?utm_source=aws&utm_medium=markplace#trial )
Highlights
- Easy-to-use apps for web, desktop, and mobile devices. Get all office extension features at your fingertips no matter where you are, securely.
- UC + Contact Center all in one: WebRTC Web Conferencing, Call Center, WhatsApp & SMS integration, CRM integration, and more
- Bring your own SIP trunks, IP Phone Auto-provisioning, Zero-hassle Setup
Details
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Vendor refund policy
No refunds or returns on licence purchase.
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Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
Additional details
Usage instructions
- The PBX can be deployed on the following virtual or cloud environment: VMware, Hyper-V, KVM, Proxmox VE, Amazon AWS, Microsoft Azure, Digital Ocean, Vultr, etc. 2. Before you get started, please check the installation guide for the server requirement and step-by-step guide on installing the system on different kinds of server. 3. After installing the PBX, the system will require a license to activate the system. Please request your 30-day trial license here. 4. For more information on the PBX configurations, visit the document center.
Resources
Vendor resources
Support
Vendor support
Yeastar offers Tier-2 and Tier-3 and direct chat support for channel partners. For detailed information, please contact us at sales@yeastar.com .
Sales Contact: sales@yeastar.com Tech Support Contact: helpdesk@yeastar.com Yeastar Support Portal:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Customer reviews
Friendly interface supports different hold messages but call flow design and reporting need improvements
What is our primary use case?
I use the product to replace 3CX.
How has it helped my organization?
It helped the organization consolidate multiple PBX systems into one.
What is most valuable?
The most valuable features are the friendly user interface, the ability to support different hold messages per department, and the good desktop and mobile clients.
What needs improvement?
The call flow design is extremely basic compared to 3CX and needs variable and loop capabilities to begin with. Calls using 'control' extensions do not move the call to the next point, and require manual 'follow_me' adjustments in Asterisk . Reporting is very basic. Live view and control of actual calls in the dashboard is missing and it only shows the call count.
For how long have I used the solution?
I have been using the solution for 2 months.
Which solution did I use previously and why did I switch?
I previously used 3CX, but I switched due to cost and the inability to control different on-hold messaging on the same PBX. I was forced to move to an inferior version, and I received an email stating that if I did not want to move to the new version, I had to find an alternate product.
What's my experience with pricing, setup cost, and licensing?
The pricing is good, but I recommend making sure it has the correct features for your needs.
Which other solutions did I evaluate?
I did not consider any alternate solutions.
What other advice do I have?
Yeastar is based on an outdated version of Asterisk , so if you are using physical IP phones, some functionality may be limited or broken due to the lack or limitation of SIP headers that were improved in later versions of Asterisk.
Amazing Yeastar
very good experience from 5 years
call control feature is very easy and good.