Overview
Agent Mailbox enables your AI agents to handle back-office workflows with professional email communication without the complexity and risk of integrating them into your existing corporate email infrastructure. As organizations deploy AI agents for long-running, end-to-end processes like invoice reconciliation, compliance reporting, or multi-party approvals, email becomes essential. However, plugging AI agents into the same infrastructure used by your employees creates integration overhead, deliverability risks, and potential brand impact if automated communications aren't properly managed.
Key Capabilities:
- Workflow Context & Continuity - Built-in ThreadID tracking maintains complete chronological conversation history, enabling your AI agents to understand context across multi-step email exchanges and determine appropriate next actions in complex workflows
- Isolated Infrastructure for AI Workflows - Deploy dedicated email infrastructure for your AI agents, protecting your corporate domain reputation while enabling automated processes to communicate professionally under branded subdomains
- Enterprise Deliverability & Reliability - Built on infrastructure delivering 99.9% uptime with optimized inbox placement rates, intelligent reputation management, and automatic bounce and complaint handling, ensuring your workflow communications reach their destination consistently
- Purpose-Built for Workflow Processes - Enable AI agents managing multi-step processes to send updates, receive confirmations, and coordinate with stakeholders via email—the communication channel your business partners already use
- Simple HTTP Integration - Straightforward API endpoints allow your AI agents to send emails, receive responses, and track delivery status without navigating complex corporate email gateway policies or authentication requirements
- Compliance Ready - Complete email logging, delivery tracking, and audit trails support regulatory requirements across financial services, healthcare, and professional services sectors
Built for Back-Office AI Automation:
Agent Mailbox is designed for AI agents managing substantive business processes, purchase order to fulfilment to invoicing, regulatory submission workflows, or client onboarding sequences. Built entirely on AWS infrastructure using AWS SES, Lambda, Aurora, API Gateway and SQS, it provides the communication backbone your AI workflow orchestration requires while keeping automated processes separate from day-to-day corporate email operations.
Highlights
- Maintain Workflow Context Across Multi-Step Processes - Built-in ThreadID tracking provides your AI agents with complete chronological conversation history, enabling intelligent decision-making across email exchanges that span days or weeks
- Isolate AI Communication from Corporate Email Infrastructure - Deploy dedicated email infrastructure for AI agents without risking your corporate domain reputation or navigating complex gateway integrations
- Deploy Production Email in Minutes - Automated domain verification, DKIM/SPF/DMARC configuration, and branded subdomain setup eliminate weeks of IT overhead and integration complexity
Details
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Support Information:
Agent Mailbox is developed and supported by UseNeuron, an AWS Select Services Partner specializing in production AI automation solutions. Our team provides comprehensive technical support to ensure your AI agents communicate reliably and professionally.
Support Contact:
- Email: [support@useneuron.com ](<https://mailto :support@useneuron.com ?subject=Agent%20Mailbox%20Support%20Request>)
Support Includes:
- Technical assistance with domain verification and DNS configuration
- Troubleshooting email deliverability and reputation management
- API integration guidance and best practices
- Workflow architecture consultation for complex multi-step processes
- Response within 1 business day for standard support requests
For urgent production issues or enterprise support inquiries, please contact [support@useneuron.com ](<https://mailto :support@useneuron.com ?subject=URGENT%20-%20Agent%20Mailbox%20Support>) with "URGENT" in the subject line.