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    RisingWave Support Services

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    Sold by: RisingWave Labs 
    RisingWave Streaming Database - Build Real-time streaming applications using SQL on Cloud infrastructure in an elastic and Cost-effective way
    Request private offer
    Listing Thumbnail

    RisingWave Support Services

     Info
    Sold by: RisingWave Labs 
    Request private offer

    Overview

    RisingWave Labs is a company with the mission to democratize stream processing with the flagship product - RisingWave, SQL-based Streaming database service hosted on public cloud infrastructure. It is designed to reduce the complexity and cost of building real-time applications.

    Highlights

    • Collect and transform data from streams. Create materialized views for the data that needs to be incrementally aggregated.
    • Access unified querying for all the data consisting of both existing data in the database as well as data in transit from external sources.
    • Move output data to external systems for storage or additional processing.

    Details

    Sold by
    RisingWave Labs 
    Categories
    Assessments 
    Premium Support 
    Delivery method

    Pricing

    Custom pricing options

    Request private offer
    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

    Legal

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Support

    Vendor support

    Basic Implementation Support: Our professional service package includes initial implementation guidance to help you get started with our solutions. This includes assistance with deploying and configuring the service according to your specific requirements.

    Technical Assistance: We offer technical support to address any issues or questions you encounter during the setup, configuration, and usage of our service. Our support team is available to provide guidance on best practices, troubleshoot technical issues, and suggest solutions.

    Email Support: Buyers of our professional service will have access to email support during regular business hours (9:00 AM - 6:00 PM, PST). You can reach out to our support team at support@risingwave-labs.com , for non-urgent inquiries, and our team will respond within 24 hours with guidance and assistance.

    Premium Support Options:

    For customers looking for enhanced support options beyond our basic offering, we offer premium support packages that provide:

    • 24/7 Phone Support: Our premium support option includes 24/7 phone support for critical issues. You can contact our support team anytime for immediate assistance.

    • Dedicated Technical Account Manager (TAM): With our premium support package, you will be assigned a dedicated Technical Account Manager who will work closely with your team to understand your unique requirements, offer personalized guidance, and ensure your success with our service.