Sold by: EVOX
Deployed on AWS
EVOX is a secure cloudbased business communication platform designed for modern enterprises. It offers integrated solutions for cloud PBX, contact center operations, CRM integration, and Microsoft Teams connectivity. Ideal for remote teams and multisite organizations.
Overview
EVOX is a comprehensive cloud communication platform that enables businesses to manage voice communications customer service operations and team collaboration from one unified interface. Designed for scalability and flexibility EVOX integrates cloud PBX VoIP and advanced contact center features to support both in-office and remote work environments. Its especially well suited for organizations operating across multiple locations or requiring hybrid workplace capabilities. The platform offers a rich set of tools including intelligent call routing (ACD), call recording voicemail multi-device support and a realtime supervisor dashboard. EVOX also integrates seamlessly with popular business systems like Microsoft Teams HubSpot and Whoscall providing deeper CRM connectivity and enhancing customer interaction tracking Its API friendly architecture enables easy customization and integration with enterprise workflows. Built with security and compliance in mind, EVOX adheres to GDPR and Taiwans Personal Data Protection Act, and leverages AWS infrastructure for reliability and data sovereignty. By streamlining communication, improving agent efficiency, and enhancing customer experience, EVOX empowers businesses to scale customer operations with confidence. Keywords: cloud PBX, contact center, VoIP, CRM integration, Microsoft Teams, multi-device, secure communication, hybrid work. This product is currently available through AWS Marketplace Private Offer. Please contact support@e2nova.com for customized pricing.
Highlights
- Unified Cloud Communication: Combine cloud PBX, VoIP, and contact center features into one secure, scalable platform for hybrid and remote teams.
- Seamless CRM & Teams Integration: Easily connect with Microsoft Teams, HubSpot, and other systems to enhance workflow automation and customer engagement.
Details
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
EVOX CloudTalk Pro | EVOX CloudTalk Pro is a cloud-based PBX solution designed for flexible business communication. This plan includes 5 Pro Users (with one of them as administor), each supporting a single device such as a softphone, mobile extension, or IP desk phone. With AWS-grade security, global reliability, and easy online management, EVOX helps businesses reduce hardware costs and enable seamless remote or multi-branch operations. | $359.88 |
Dimensions summary
This listing offers one pricing option: EVOX CloudTalk Pro, billed as a contract by unit. Each unit covers 5 Pro Users, with one acting as administrator. Every user supports a single device, such as a softphone, mobile extension, or IP desk phone. To add more users, you buy additional units. The cloud-based PBX runs on AWS infrastructure with online management. Pricing scales in blocks of 5 users, so you match the quantity of units to your team size.
Top-of-mind questions for buyers
Each Pro User is one account tied to a single device. That device can be a softphone app, a mobile extension, or an IP desk phone. One of the five users acts as administrator. Each user supports only one device, so users do not share devices for billing purposes.
Pricing scales in blocks of five Pro Users. To add more users, you buy additional units. There is no per-seat top-up within a unit. The system supports unlimited extensions, so you match the number of units to your team size as it grows.
CloudTalk Pro includes cloud PBX functions, multi-device support, online management, cloud recording, and voice-to-text with AI summaries. Add-on services like branch management, digital fax, direct-dial lines, and IP desk phone hardware are unlocked separately. Contact the vendor for those add-ons, since they fall outside the base unit.
www.evoxglobal.com+2
Helpful?
Vendor refund policy
For non-contract customers, a refundable deposit equivalent to two months of service fees is required upon activation. The deposit will be refunded to the customer's designated bank account after termination of the EVOX service, deducting any outstanding service charges if applicable. For refund requests, please contact us at support@evox.com .
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Customer reviews
No customer reviews yet
Be the first to review this product . We've partnered with PeerSpot to gather customer feedback. You can share your experience by writing or recording a review, or scheduling a call with a PeerSpot analyst.