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Reviews from AWS customer

3 AWS reviews

External reviews

1,019 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Cesar G.

Most Efficient way to get Value from all of your data is to implement Sisense.

  • July 30, 2024
  • Review provided by G2

What do you like best about the product?
Sisense provides an enterprise way to consolidate, transform and visualize your data without losing collaboration activity and drill down into details. It is the most business ready solution out there in the market and that is after comparing it to Power BI and Tableau. In addition to the basic use of Sisense they have added the AI analysis of data that really allows users to focus on what the data is telling them vs in dealing with the data. With its efforts in making it easy to install and easy to use, Sisense has kept its ability to extend and provide custom interfaces via modules which are simple to create to make a true solution that fits any company. It has been amazing how we have been able to integrate Sisense across a large number of our data sources thus correlating many of our activities and bringing even more value to our day to day work. We are consistently in Sisense, monitoring dashboards and easy to view reports that provide near real-time insight into our operation.
What do you dislike about the product?
Earlier versions were difficult to install but they have corrected much of that with their latest 2023 releases. I like that we have easy to apply updates. Some of their best support folks are overseas so there have been some late night sessions with them but they are very dedicated and driven to get to a solution. They have improved their support system and appreciate their turn around times which are much better but still more work on getting information here. Still find a few bad instructions on their docuementation but have seen work done there too. There are so many variables in installing Sisense that you need to make sure you are looking at the right version with the right OS and it is hard to see what things apply to both versions MS vs Linux. Cost is always something that needs to be address but overall they deliver more value for the cost of the software comparably.
What problems is the product solving and how is that benefiting you?
Reduced time for data analysis and quick access to insights with associated drill down.


    Milind K.

Ease of business intelligence analytics

  • July 30, 2024
  • Review provided by G2

What do you like best about the product?
Helpful:
1. Data security
2. Dashboard designing with co-authoring
3. Sharing/publishing
4. Ease of Integration
5. SSO

Upsides:
1. Ease of Implementation
2. Ease of Use
3. Infra management
4. AI/ML
What do you dislike about the product?
Least helpful:
1. Subscription
2. Pulse

Downside:
1. Few canned set of chart types
2. Fewer examples on the Developer portal
3. Sections on the developer portal are not properly categories
4. Usage analytics doesn't support embedded dashboard usage
What problems is the product solving and how is that benefiting you?
It allows customer to analyze their data.
It helps in delivering actionable information.


    Marc S.

Massive return for a portion of time spent

  • July 30, 2024
  • Review provided by G2

What do you like best about the product?
The fundamental thing is the ease of use, our customers and ourselves love the way it is straight forward in designing data sets, publishing dashboards.

The overall interface is intuituve and for anyone with a little experience, they can get to grips with only a small amount of effort when compared with our similar products.
What do you dislike about the product?
The biggest draw back would be when updating our version of the software, in some cases the new version broke existing dashboards due to new bugs, or new ways of doing things. The other is when we do updates we have to manually apply specific settings for our installation to use the resources on the server.
What problems is the product solving and how is that benefiting you?
There are quite a few problems that Sisense helps us solve, from internal call operations monitoring, looking at our product uptake and analysis, creating new dashboards for new data sets has made life so much easier and management can get to data at any time without having to wait.
Our customers use Sisense to over see their social programs and how the progress impacts individuals.


    Carl W.

Very flexible way to create diverse dashboards on high volume data

  • July 26, 2024
  • Review provided by G2

What do you like best about the product?
Easy way to create dashboards in diff flavors.
Broad choice of dashboard types and graphs.
What do you dislike about the product?
From time to time, it takes quit long to re-built a dashboard, even with enough memory assigned to the system + re-installs needed a few times on upgrade, causing some extra effort
What problems is the product solving and how is that benefiting you?
fast overview, full footprint, of deployed features.
Fast view on changes, good or bad, following SW upgrades and/or config changes


    Wiboon Thabsuwan

Helps businesses save time and offers good integration features

  • July 17, 2024
  • Review provided by PeerSpot

What is our primary use case?

For the use case, the tool is mostly used from an analytic point of view. We are focused on huge data size because the last time we worked with the tool, it was very good.

What is most valuable?

Sisense is one of the best, and that is because of the product itself. Sisense can integrate with multiple sources at one time. If you have many databases, you might have CSV files, Excel files, or any kind of data files that Sisense can connect and wrap up everything in a single time. Another thing is predictive analytics. I would say that they are using a lot of AI features to advise the end user to understand the data, which is valuable. The tool gives us a lot more answers to help us understand many parts of the data.

What needs improvement?

I would say that using Sisense on Linux's platform might not be advantageous for everyone. I am more familiar with Windows than Linux. With Windows, the system performs very fast. Even if your data size consists of like 10,00,00,000 loads or whatever, it works very fast.

When using Sisense, it is better to have some people with a very good understanding of Linux. I need more technical people who understand about Linux OS. Only two people would be enough to operate the tool.

For how long have I used the solution?

I have been using Sisense for four or five years.

What do I think about the stability of the solution?

I haven't mostly found any problems with Sisense, so I would say that it is a stable product.

What do I think about the scalability of the solution?

Scalability-wise, it is a great solution.

How are customer service and support?

The solution's technical support is good. I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

The scalability offered by Sisense is better than what Board offers. In Sisense, the AI feature associated with predictive analytics is good.

How was the initial setup?

The solution can be deployed in a day.

The solution's technical support is good. I rate the technical support a nine out of ten.

What was our ROI?

Fr return on investment, the tool probably saves a bit of time. It might not be good enough for the region I work in currently. The time-saving part can offer a lot after the installation or implementation is completed. After implementation is completed, it can help businesses in a more valuable manner.

What's my experience with pricing, setup cost, and licensing?

The pricing is subscription-based and on a yearly basis.

Compared to Power BI or Tableau, Sisense is much more expensive. Suppose you look at the features provided by Power BI or Tableau. In that case, it includes everything, making it pretty hard to compare the pricing of Sisesne with others because of the structure of the pricing of the other products. There are tools like Power BI and Tableau that offer support, and its pricing model may look cheap. If you like to have the full feature set or functions, there will be a lot of similarities between Power BI, Tableau, and Sisense.

What other advice do I have?

Normally, you have to maintain it by upgrading the product quite often because of its Linux component since it has a lot more things inside of it, like Kubernetes. The tool has a version of the Kubernetes, and it also has a lot of versions of the server, which is why the problem is you have to upgrade it frequently.

I rate the tool a nine out of ten.


    Computer Software

Overall, my experience with Sisense is satisfactory.

  • June 18, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use and integration. Minimalistic view of various features in a single dashboard.
What do you dislike about the product?
Specifically felt hard to resolve elastic cube build failures when handling considerable amount of data. The builds were inconsistent sometimes which made it a bit difficult to reconcile data in a few scenarios. Quick resolution would be really appreciated moving on.
What problems is the product solving and how is that benefiting you?
Gain visual insights, transforming data. Easy way for analysts to make minor changes to get the required data by applying custom filters.


    Brandon N.

Falls short compared to other BI Tools

  • June 12, 2024
  • Review provided by G2

What do you like best about the product?
I like the customization from the standpoint of changing the fonts colors and buttons to make it consistant with our companies colors.
What do you dislike about the product?
Falls really short compared to Power BI and Tableau.
The data model view is very clunky and makes it difficult to easily understand the relationships of the data.
It is missing what I consider to be basic functionality that their competing tools handle such as min(date) and max(date).
I have not found a way to incorporate user inputted parameters such as a desired threshold to use in calculations without some sort of filter hack, another thing that is easy to do in Tableau or PowerBI.
You cannot just do a simple case statement on a dimension without changing this in the data model.
Formula syntax is clunky and weird.
What problems is the product solving and how is that benefiting you?
We need an analytics tool, some legacy developers chose sisense, now we continue to use it because we dont want to re-write everything we created in another platform.


    Sports

Experience has been good. Customer service is A+. The product leaves a little to be desired.

  • June 10, 2024
  • Review provided by G2

What do you like best about the product?
Customer service, willingness to listen. Sisense is a company to can continue to evolve and grow.
What do you dislike about the product?
The product is a little buggy and not the most intuitive. The fact that the filters are not user friendly and tables cannot sort by a different column creates the need for hack job solutions. I don't like needing to leverage third party add-ons to make dashboards more user-friendly.
What problems is the product solving and how is that benefiting you?
Embedded, interactive reporting.


    Ruchir T.

Product Maager's View

  • June 10, 2024
  • Review provided by G2

What do you like best about the product?
Quick and prompt data visualization
Customization on the go
What do you dislike about the product?
Scalability
Look and feel of UI
Branding guidelines set up
What problems is the product solving and how is that benefiting you?
Speed
Agility and Flexibility
Enhanced Collaboration


    Consulting

Gives good flexibility but doesn't have intuitive filtering

  • June 10, 2024
  • Review provided by G2

What do you like best about the product?
Gives dashboard users the ability to customize dashboard to a reasonable degree
What do you dislike about the product?
- common dependent filter options that are available in other Visualization tools (like Tableau & PowerBI) are not out of the box in Sisense
- Data breach
What problems is the product solving and how is that benefiting you?
Identify savings opportunity for spend