Sisense Fusion Analytics Platform | Ai-Powered Analytics

What do you like best about the product?

ITS ABILITY TO ANALYZE INFORMATION FOR CREATING DASHBOARDS

What do you dislike about the product?

AS OF TODAY, THERE IS NOTHING I DISLIKE; IT IS VERY COMPLETE SOFTWARE

What problems is the product solving and how is that benefiting you?

IT HELPS ME GENERATE REPORTS AND KPIs FOR THE AUTOMOTIVE INDUSTRY

My main use case for Sisense is that we typically use it as a self-service tool for our clients inside our platform, allowing our users to look at their data through Sisense and generate dashboards, reports, etc.

One specific example of how a client might use Sisense within our platform is that we would embed Sisense directly in our platform and give them access to their data through the ElastiCubes that pointed to the data in the platform, enabling users to easily browse their data.

Sisense has positively impacted my organization by allowing us to show data to our clients in a more effective way.

It helped reduce manual work, but the downside is that it was very buggy most of the time, requiring a lot of time to fix issues related to Sisense.

The best features Sisense offers are that it is very configurable and allows, from a DevOps or backend perspective, the ability to modify or edit almost everything directly with its API, which is very useful for controlling ElastiCubes reports.

The API flexibility made things easier for my team, as we automated almost everything; for example, creating new data sets for clients during provisioning was very straightforward, which was not the case with other tools where we had to create more workarounds for the same level of automation.

Sisense can be improved by having more documentation since it was sometimes very hard to find answers for visualizations or the computational engine, especially when creating complex formulas; usually, answers were found in the Sisense community portal.

Regarding needed improvements, performance-wise, we had a tenant with a huge database and often received errors in the visualizations due to not being able to query the model correctly, which happened almost every time.

I used Sisense for around a year before we shifted to Power BI earlier this year.

In my experience, Sisense is not stable.

Sisense's scalability was good, but we encountered a few issues.

The customer support was good; they usually responded fast, but sometimes it was challenging because our use case was really different from other clients, making it hard to share or help them reproduce the error.

I would rate the customer support an eight.

We switched recently to Power BI because of the infrastructure issues we were having with Sisense, and maintaining Sisense was a pain; we opted for something more reliable that users know or have more experience with.

I wouldn't be able to give you relevant metrics regarding return on investment, as I haven't seen any measurable benefits such as saving money or reducing staff hours.

My experience with pricing, setup cost, and licensing was good.

I don't recall evaluating other options before choosing Sisense, but I think Heap and Power BI may have been among those considered.

On a scale of one to 10, I would rate Sisense a six.

I chose a six because of all the performance issues and bugs related to making it work correctly for users, which often left us unsure of the underlying issue, making debugging very hard.

My advice for others reading reviews on PeerSpot and looking into using Sisense is that if you don't have a multi-tenant solution, it could be a good option, but multi-tenancy can complicate things.

Private Cloud

Amazon Web Services (AWS)

What do you like best about the product?

What I like most about Sisense is its user-friendly interface, strong data visualization capabilities, and its ability to turn complex data into meaningful insights. It makes reporting simpler, supports better decision-making, and helps teams collaborate and work more efficiently.

What do you dislike about the product?

One thing I dislike about Sisense is that some of its more advanced features can be hard to understand, especially for beginners. The initial setup can also take a while, and I’ve run into occasional performance issues when working with large datasets, which can impact the overall experience.

What problems is the product solving and how is that benefiting you?

Sisense helps me solve the challenge of managing and analyzing data from different sources. It makes it easier to build reports, track business performance, and understand trends over time. As a result, I save time, make better decisions, and get useful insights faster.

What do you like best about the product?

Creating interactive dashboards is straightforward and efficient.

It integrates with multiple data sources and offers powerful data visualization and reporting. I also like the option to embed analytics within web applications.

Widgets and dashboards are highly customizable, with dynamic filters and drill-down functionality that make it easier to explore the data. Real-time data analysis is possible as well, depending on how the data is configured.

On top of that, it supports REST API and a JavaScript SDK, and it includes scheduled reports along with automated insights.

What do you dislike about the product?

Complex Elasticube configuration and data modeling can make the initial setup feel challenging.

Advanced customization often requires JavaScript knowledge, which adds a learning curve if you’re not already familiar with it.

Troubleshooting dashboard and widget issues can also be difficult, since debugging isn’t always straightforward.

Some of the default visualizations feel limited in flexibility, which can make it harder to get exactly the presentation you want.

What problems is the product solving and how is that benefiting you?

Scattered data: Brings together information from multiple databases and applications into one place.

Manual reporting: Cuts down the need to prepare reports manually.

Lack of visibility: Improves visibility by helping businesses monitor performance through interactive dashboards.

Slow decision-making: Makes key business information easy to access quickly, supporting faster decisions.

Complex data analysis: Turns raw data into clear charts, graphs, and KPIs that are easier to understand.

What do you like best about the product?

Its full integration and white label allow customization of colors, fonts, logos, and visual styles so that dashboards don't look like a pasted report. It also features powerful tools for developers such as robust APIs, modern SDKs, and simplified management for multiple clients, as you can have multiple tenants in a single model, so to speak, and it also offers centralized maintenance.

What do you dislike about the product?

The pricing scheme is high and not transparent as it comes in a quote model, there are no public prices, and licenses are often measured by capacity. Its complexity and rigidity for the end user are also drawbacks, as it lacks real self-service and creates a constant dependency on yourself.

What problems is the product solving and how is that benefiting you?

Integrating the system saves a lot of money and time compared to creating your own. The system also makes analytics look 100% native and allows defining security rules at the row level and centralized data governance, enabling better system control and management.