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Rubrik Cloud Cluster

Rubrik Inc.

Reviews from AWS customer

3 AWS reviews
  • 5 star
    0
  • 3
  • 3 star
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  • 2 star
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  • 1 star
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External reviews

125 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Phanindar Ada

Offers an initial setup phase which is very admin-friendly

  • May 02, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use the solution in my company, and we use it to protect our on-prem managed servers from Oracle. My company is trying to back up VMware and VMs, which is the reason why we use Rubrik.

What is most valuable?

The most valuable area I noticed in Rubrik is in the area with the configuring of SQL backup. When we are adding SQL host to Rubrik, it is easy and reliable to configure SQL backups on Rubrik as well as to deal with VMware vCenter. The only thing I noticed in Rubrik is that configuring Oracle Database backup is difficult. When Oracle Database backup is hosted on Windows, configuring Windows on Rubrik is kind of a difficult or tough task.

What needs improvement?

When it comes to Oracle Database or Linux-based machines, it is easy to configure Oracle Database when we are using Linux. With Windows, it is difficult to configure Oracle Database. If the ease of configuration of Oracle Database while using Linux can be made possible with Windows, it will be a great help to the administrators.

For how long have I used the solution?

I have experience with Rubrik.

What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution a ten out of ten.

What do I think about the scalability of the solution?

From what I heard, most of my company's customers are migrating from different backup tools to Rubrik. My organization deals with around ten clients who use the product.

How are customer service and support?

The solution's technical support is really great and good support.

How was the initial setup?

The product's initial setup phase is very admin-friendly.

The setup phase and upgrades issues and configuring Rubrik Edge using vCenter, VMware, or hypervisor. My company has good documentation from Rubrik. By going through the documentation, my company easily sets up a Rubrik-based environment. My company was involved in the deployment process of several Rubrik Edge servers for our customers. I have deployed Rubrik Edge servers using VMware and hypervisors. I have set up new physical Rubrik appliances, after which our company migrated the complete Rubrik to a different site, and we deployed it there.

The solution is deployed on an on-premises model.

I integrated Azure Cloud with Rubrik for archival purposes. When we face a disaster, by using the cloud, we can simply connect as a reader on the different Rubrik brik, and we can make it a plug-and-play kind of stuff, which is a great feature introduced by Rubrik.

What other advice do I have?

I recommend the product to others.

Whenever I work with different customers who use different backup products, I suggest to them how they need to consider migrating to Rubrik. I recommend Rubrik to my company's customers who use legacy backup tools. The product is stable and reliable.

Speaking about the benefits offered by the product, I can say that my company's Rubrik license expired in May 2023. Rubrik's team gave my company a buffer time of two months to upgrade and renew our licenses, and such support was one of the great things I noticed about Rubrik.

I rate the tool a ten out of ten.


    Allan Skeels

Provides a single plane of glass interface and protects data against ransomware

  • April 25, 2024
  • Review provided by PeerSpot

What is our primary use case?

The main purpose of utilizing the product is to maintain immutable backups, protecting our primary data from ransomware attacks. Additionally, it facilitates meeting our restore point objectives (RPO) and restore time objectives (RTO) by centralizing all restore activities through a single tool. This unified approach eliminates the need for disparate backups stored in various locations for different products.

What is most valuable?

Two of the product's most valuable features are its single-pane-of-glass interface for managing all backup and restore operations. It effectively enables us to meet our RPO and RTO objectives. Additionally, Rubrik's immutable backups ensure the safety of our data from corruption caused by ransomware attacks.

What needs improvement?

Initially, we encountered compatibility challenges with some of our technologies, such as the inability to directly back up Snowflake databases. Additionally, they could improve the pricing.

For how long have I used the solution?

I've been using Rubrik for approximately a year.

How are customer service and support?

My experience with customer service and support was very good. They were available to help with both deployment and training.

How would you rate customer service and support?

Positive

How was the initial setup?

Due to Rubrik's flexible deployment options, the initial setup was straightforward. It offers several deployment choices, including deploying it as a service or utilizing a dedicated appliance locally. Additionally, customizable deployment methods are available.

What about the implementation team?

The technical team provided considerable support during implementation, greatly facilitating the process. We required approximately three competent individuals to manage both the deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

While backup solutions tend to be expensive, Rubrik's pricing is even more expensive. However, there is room for improvement in pricing to make it more competitive.

The initial setup cost includes support and maintenance costs, followed by a monthly fee.

What other advice do I have?

The product's protection against ransomware is a significant benefit.

I rate it an eight out of ten.


    Burhan A.

Peace of mind

  • March 26, 2024
  • Review provided by G2

What do you like best about the product?
There are a lot of things to like about Rubrik. Starting with the cloud native approach. The software is designed with cloud based archive in mind. Features like cloud-out allows you to archive your backups to major cloud providers like AWS and Azure. Cloud-on allows you to convert those archived backups to cloud mounted VMs like EC2.

Other than that the on-premise features allows easy recovery using live mount directly from Rubrik Storage.
What do you dislike about the product?
While the appliance and software is very simple and easy to use. The licensing model for all the features is very complicated. For a new customer it is very hard to understand what features are included as part of the base purchase.
What problems is the product solving and how is that benefiting you?
It is very easy to use and automate. Once the VMWare is integrated and SLAs are configured the backup process is automated and handsoff. Reporting is also very simple and allows administrators to keep track of all the VMs that are maintaining their SLAs.


    Gary M.

Rubrik is a great partner to help with your Cybersecurity resilience planning.

  • March 21, 2024
  • Review provided by G2

What do you like best about the product?
Rubrik is very easy to implement as the software just works right out of the box without the need for any custom tuning, and is able to backup servers and databases without any noticeable impact to the applications. Rubrik is constantly looking at including new protection sources, and actively engage with customers for feedback. Rubrik has an informative dashboard and robust reporting engine to simplify daily management tasks. The Rubrik Security Cloud (RSC) integrates all data protection/recovery tasks and system management into a single pane of glass. The Rubrik support team is very knowledgeable and responsive.
What do you dislike about the product?
There are some lacking features, but Rubrik is constantly making improvements and adding new features.
What problems is the product solving and how is that benefiting you?
Rubrik provides us a single product to backup/recover ALL of our database sources (MSSQL, Oracle, and IBM DB2), as well as servers file systems, VMware, and even Exchange. The previous products we used were not able to provide protection of all data sources (at least not without significant performance impact) to the end user applications.


    Lee A.

Backup simplicity, ransomware protection with a side of data discovery

  • March 20, 2024
  • Review provided by G2

What do you like best about the product?
Rubrik has made backups simply with one an easy to deploy appliance, and user interface that allows our junior staff to perform tasks that previously required a certified backup technician. We have always been able to recover data when needed and have never had to pay ransomware.The support team associated with Rubrik is to be commended for their expertise and responsiveness.
What do you dislike about the product?
Price negotiation with sales team and fixed size appliances, with fixed size appliances less of an issue now that virtual appliances can now scale to larger sizes.
What problems is the product solving and how is that benefiting you?
Rubrik is making backups cool again! They are an organization that listens to their customers and inovates to achieve the best outcome for their customers. During hafnium exploits we were able to scan all our exchange servers offline without impacting production by leveraging their api first design.


    Law Practice

Rubrik

  • March 18, 2024
  • Review provided by G2

What do you like best about the product?
Rubrik is a great partner and shows us the benefits of what we can do to protect ourselves from cyber attacks.
What do you dislike about the product?
I really have not come across something I do not like.
What problems is the product solving and how is that benefiting you?
Helping us protect our business.


    Retail

Backup solution that just works!

  • March 18, 2024
  • Review provided by G2

What do you like best about the product?
- Easy to implement
- Intuitive UI
- Does it's job without any unneccesary overhead in administration
- Feature rich and innovative
- Really good documentation and support
- Useful security features
- Can scan backups for abnormal behaviour and viruses/ worms/ ransomware
- No impact on production systems
- Can detect sensitive, unencrypted data, like customer or payment information
- API driven
- Update process is straight forward
- Real good ecosystem
- Reliable
- Pro active support
- Ransomware warranty
- Ransomware Response Team
What do you dislike about the product?
- A bit pricey
- No whitelist for false/ positives yet
- Needs good network connection to the assets which should be backed up
- Cannot backup client OS
What problems is the product solving and how is that benefiting you?
Rubrik backs up about 2000 VMs in our environment. We needed a solution, that is reliable, easy to implement and doesn't need much care in terms of keeping it up-to-date. Usability was also a big deal for us. No need to hire additional specialists to administrate the clusters. It's really feature rich and future proof. All assets we need to backup and things we plan in the future are already supported. Support is always friendly and helpful, if needed and proactively monitors the clusters e.g. for hardware faults.

Features like instant recovery let us recover faulty assets in about 2 minutes and storage vMotion can be done afterwards, from Rubrik or vCenter UI. Single file recovery is really helpful, the UI helps browsing and downloading needed files really fast. RBAC makes it possible to give restore permissions to key users and showing them how to use the UI doenst't take much time and is really intuitive. Rubrik offers many security features, like MFA, 2-person rule, isolated backup data and much more. And last but not least, it is API driven and enables us to automate many tasks. Even things like automatically restoring to isolated recovery sites can be done to check backup integrity. And I like the possiblity to setup an orchestrated recovery plan.


    reviewer2082774

Offers faster backup and restores and has air gap functionality

  • March 12, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use the solution for backups. We transitioned from Veeam to Rubrik, and we currently have on-premises backups for production and disaster recovery purposes. These backups are clustered between both sites, with 60 appliances used for backup operations.

What is most valuable?

Rubrik simplifies our data backup and recovery processes significantly. It's very straightforward to use. We start by tagging through VMware, and everything tagged for Rubrik is backed up automatically. Backups are much better and faster because Rubrik takes a full snapshot of the virtual machine. We recently conducted a verification by performing a restore, and even during the restore process, we could bring up the server in less than 10-15 minutes. Additionally, we have set up alerts for sensitive data, which helps us track data.

We have set up all the alerts for sensitive data. It's not exactly data governance fully, but it does help us to identify those data. The tool helps us to avoid vulnerabilities and any cyber protection issues. For example, if any antivirus or other security measures are on the system, Rubrik flags it immediately, indicating that a backup and an air gap are required. This ensures that no other backups would be impacted if there's an issue with one backup. Additionally, Rubrik comes with live monitoring capabilities, allowing its support team to identify and address any issues immediately.

The tool's most valuable features are the management of sensitive data, the air gap backup functionality, and the real-time monitoring capabilities. Additionally, the speed and reliability of the platform are also highly beneficial.

Instant recovery with Rubrik has significantly improved our RTOs. The process is much quicker than traditional backups, allowing us to restore backups with minimal downtime.

What needs improvement?

I hope to see enhancements in areas like data governance and the incorporation of new features in future updates.

What do I think about the stability of the solution?

On a scale of one to ten, I would rate the stability of Rubrik as a ten. It meets our requirements and has become our primary backup solution.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

We faced no significant challenges while integrating Rubrik with our IT infrastructure. Their support team was excellent and assisted in the deployment process. Even after deployment, their responsiveness to tickets was impressive, addressing any issues promptly.

How would you rate customer service and support?

Positive

How was the initial setup?

I rate the product's deployment an eight out of ten.

What's my experience with pricing, setup cost, and licensing?

I rate the tool's pricing a six out of ten.

What other advice do I have?

We found that Rubrik offered a comprehensive solution with a single appliance that met all our needs without requiring additional services or infrastructure. Other solutions often involved purchasing separate storage, servers, and proxy servers, which could be costly. In terms of cost, while Rubrik initially seemed more expensive, the overall cost was more favorable compared to the multiple components required by other solutions.

I rate the overall product a nine out of ten.


    Matthew V.

Rubrik - does what it says on the tin!

  • March 09, 2024
  • Review provided by G2

What do you like best about the product?
Rubrik makes the management of backups and recovery easy. Long gone are the days of teams watering a feeding data protection and recovery solutions.
What do you dislike about the product?
New features that are trialled tend to come in new product skus.
What problems is the product solving and how is that benefiting you?
Data protection made easy

Offsetting and air gapping

Recovery

Compliance and reporting

Threat detection


    Gus Thompson

Provided us with peace of mind by offering immutable snapshots and backups, reducing concerns about data encryption

  • February 27, 2024
  • Review provided by PeerSpot

What is our primary use case?

We conducted a thorough evaluation of various vendors through an RFP process, comparing Rubrik with other solutions like Commvault. Ultimately, we chose Rubrik due to its cost-effectiveness and its strong capabilities in backing up our predominantly virtualized environment, particularly within VMware.

Integrating Rubrik into our existing data protection strategy was straightforward. We deployed the Rubrik cluster and connected it to vCenter. We set up local service accounts for Rubrik to initiate snapshots and used VMware tags to align backup schedules and retention policies with Rubrik's SLAs. Different tags were used for production, dev/test, and database servers, triggering specific backup processes accordingly.

How has it helped my organization?

Rubrik has provided us with peace of mind by offering immutable snapshots and backups, reducing concerns about data encryption. We've successfully restored various systems without issues, even older versions. It allows us to temporarily restore systems in parallel with production, facilitating interaction or file transfer between them, which is particularly useful for setting up test environments.

Regarding disaster recovery, Rubrik, coupled with cloud storage from Wasabi, enhances our capabilities by enabling us to restore to another data center in a different state. While Rubrik may not be ideal for immediate environment restoration, we leverage other technologies like VMware and Nutanix AHV for faster recovery with minimal data loss, ensuring critical systems are up and running within minutes.

What is most valuable?

Rubrik's immutability feature ensures the security of our backups by preventing unauthorized alterations. The most effective feature for simplifying our data backup processes is the ability to perform on-demand or scheduled backups and restores, which greatly enhances manageability.

The security and compliance features have had a positive impact on our data management practices. We utilize Rubrik not only for virtual machine backups but also for backing up approximately twenty terabytes of unstructured data, including file shares and documents. This allows users to easily restore deleted documents using the Soft Delete feature, depending on the backup frequency.

What needs improvement?

The web interface could benefit from some improvement, particularly in terms of alerting and dashboard clarity. The cloud web interface is somewhat confusing and could use more development attention. Additionally, it's essential to ensure that local on-premise management options remain available alongside cloud-based solutions, as internet availability can affect backup management. Regarding features, cross-hypervisor restore functionality would be a valuable addition, allowing for greater flexibility in restoring VMs across different environments.

For how long have I used the solution?

I have been using Rubrik for the past five years.

How was the initial setup?

Rubrik's initial deployment was straightforward.

What's my experience with pricing, setup cost, and licensing?

Rubrik's competitive pricing and strong return on investment make it a compelling choice, especially compared to alternatives like Data Domain and Avamar. Commvault was considered but deemed too expensive.

What other advice do I have?

I highly recommend requesting an on-site demo to fully evaluate Rubrik's capabilities before making a decision. Overall, I rate Rubrik as a ten for its effectiveness as a backup solution.