My customers use Rubrik for both backup software and hardware solutions. Unlike many backup solutions that only provide software, Rubrik offers an integrated platform, including hardware and software.
Rubrik Cloud Cluster
Rubrik Inc.External reviews
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Offers a user-friendly interface and a comprehensive solution for data management
What is our primary use case?
How has it helped my organization?
Rubrik's instant recovery capability has significantly boosted operational efficiency for our customers. It stands out as the only solution that allows us to seamlessly start up around two hundred virtual machines directly from the backup without encountering any issues.
In a bank implementation, we started with ten nodes and easily expanded to 30 as the organization grew. This shows Rubrik's scalability in supporting the organization's increasing needs.
What is most valuable?
What I like the most about Rubrik is its user-friendly interface.
What needs improvement?
While Rubrik is consistently innovative, I would like to see more openness for partners to access and assist in system management. Currently, access is limited, often handled by Rubrik personnel, likely due to security concerns.
For how long have I used the solution?
I have been working with Rubrik for three years.
What do I think about the stability of the solution?
We have not had any stability issues with Rubrik.
What do I think about the scalability of the solution?
Rubrik is highly scalable, and the process is straightforward. Adding nodes is easy, even during network changes, with no downtime required.
How are customer service and support?
Rubrik's technical support is excellent. They handle issues efficiently, and if escalation is needed, they manage it well. I would rate them as a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup process for Rubrik is very straightforward and it primarily involves networking configurations.
Deploying Rubrik was simple for us. We check and ensure correct IP configurations and VLANs. Network issues are usually the only hiccups. The implementation is smooth, needing minimal resources. On average, without upgrades, it takes about an hour for installation and setup.
Maintaining Rubrik is straightforward. With its four-node architecture, upgrades, and maintenance are easy as it handles updates by rebooting nodes individually.
I recommend Rubrik as a good solution, but it is crucial to work with knowledgeable partners for effective implementation. Understanding how to use it is key. Overall, I would rate Rubrik as an eight out of ten.
What other advice do I have?
Using Rubrik for data backup and recovery management in our organization has been a seamless experience. It is a new and user-friendly product. It significantly reduces the learning curve and allows us to quickly grasp its functionalities.
We used Rubrik for business continuity in a bank. In a demo, we started up a hundred virtual machines in just 12 minutes, highlighting its quick and reliable performance for uninterrupted business operations.
Rubrik stands out for simplifying data management with an all-in-one solution, serving as both software and backup targets. Unlike Data Domain, which is mainly a storage box, Rubrik is user-friendly and continually improves, making it more adaptable and user-focused. It goes beyond just storage, offering options for data management and recovery.
A very scalable and high-performing backup restore solution that can be used to perform long-term archival
What is our primary use case?
We primarily use Rubrik to back up and restore our VMware VMs and our Microsoft SQL databases and also to perform long-term archival.
What is most valuable?
Compared to other enterprise backup restore solutions, it is really easy to start using Rubrik to perform a backup and restore. The solution's interface is really intuitive.
For Microsoft SQL databases, Rubrik allows to perform a live mount of a database backup. Instead of doing the whole tedious restore procedure to get an older copy of the database back, you can also mount the database directly to the database from the backup storage. You will have a read-only copy on the backup server, which you can use to retrieve your old data.
Rubrik is a very scalable and high-performing backup restore solution. We can back up a large number of databases and also restore them with a very good backup restore performance.
What needs improvement?
Rubrik's disaster recovery capabilities could be improved. If you are using Rubrik and want to use it to do a quick and easy restoration of a site if one data center goes down, some small improvements can be made there.
For how long have I used the solution?
I have been using Rubrik for four to five years.
What do I think about the stability of the solution?
Rubrik is a very stable solution, and we hardly have any issues with it.
What do I think about the scalability of the solution?
Rubrik is a very scalable solution. The DBA and the server admin team, comprising approximately 15 employees, use the solution in our organization.
I rate Rubrik a nine out of ten for scalability.
How are customer service and support?
We contacted the technical support team for some technical questions, and the experience was very positive. They follow up quickly on our support cases, and we get the technical expertise we seek. If we are looking for a particular feature that is not yet available, they add that requested feature to their backlog to implement it in a newer version of the solution. We are very happy with the technical support for the solution.
I rate Rubrik’s technical support eight and a half out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used the latest backup restore capabilities offered by Microsoft SQL Server. We used our custom scripts and methods to perform backups and restores. We switched to Rubrik because we wanted a uniform backup restore solution and more advanced data protection against ransomware attacks. With Rubrik, we can safeguard our data more easily than our old custom backup solution.
How was the initial setup?
With Rubrik, I was not involved in setting up the backup restore solution. From a database administrator's perspective, it is really easy to set it up if you want to configure backups for a database server. You have to install the agent, and then the server pops up in the Rubrik environment as a new server. Then, you can configure your backup configuration and backup policies, and you're good to go.
What other advice do I have?
If you choose Rubrik, you will most likely have a positive experience. You should perform a thorough assessment and comparison to see if Rubrik is indeed the best fit for your environment. In my personal experience, Rubrik is a very good backup solution if you can afford its price.
Overall, I rate Rubrik a nine out of ten.
Easy to use
What do you like best about the product?
We like how easy things are to integrate with our current setup. There are plenty of features and we use it often.
What do you dislike about the product?
We have yet to find anything we dislike.
What problems is the product solving and how is that benefiting you?
We have a quality backup.
Solid flexible DR/ransomware solution with growing security features
What do you like best about the product?
Easy to use, secure, I like the design, and very flexible with endless options for DR and ransomware recovery
What do you dislike about the product?
Probably the only thing is they are in the process of moving from the original management portal running on the on-prem device to a cloud-based management portal. Those migrations are always a pain.
What problems is the product solving and how is that benefiting you?
The solution is easy to use, while still offering a wide variety of options
Extremely scalable, reliable, and efficient
What is our primary use case?
I use Rubrik daily for streamlined data management. It simplifies monitoring, administration, and security tasks. With easy backup job setups and automation, it simplifies routine operations.
How has it helped my organization?
I appreciate Rubrik because it stands out compared to other products. One key advantage is its native security features, eliminating the need for third-party tools. This means we don't have to constantly rely on external support for security posture, scanning, or capacity management. With everything built-in, we avoid potential vulnerabilities from third-party patches, making our solution more secure and self-contained.
What is most valuable?
The most valuable feature of Rubrik for me is its user-friendliness and efficiency. While other products may have similar security and scanning features, Rubrik's dashboard simplifies access and retrieval of information. Unlike some alternatives, it allows me to quickly find what I need, saving time and making my workflow more focused and manageable.
What needs improvement?
Rubrik could improve in customization options for dashboards. The current lack of flexibility forces a standardized approach, which may not suit every environment. Unlike some competitors, like Commvault, Rubrik's dashboards are not easily customizable. Additionally, more detailed logs and reports would be beneficial, as well as a streamlined support process to reduce the dependency on opening multiple tickets for various issues. One feature I'd like to see added to Rubrik is the ability to manage multiple resources for databases more efficiently. Currently, it is a manual process, going one by one. Also, enhancing the management of SLA domains, especially when dealing with multiple domains, would be beneficial. It is challenging to run group-specific reports, and improvements in this area would enhance usability.
For how long have I used the solution?
I have been working with Rubrik for over a year.
What do I think about the stability of the solution?
I would rate the stability of Rubrik as a seven out of ten. In my experience, the stability is solid, and the fact that it is hyper-converged, and integrated with hardware, gives it an edge. However, like many products, it does depend on specific use cases and configurations.
What do I think about the scalability of the solution?
While I haven't personally added more nodes yet, based on documentation and feedback from others, the scalability seems virtually unlimited. Adding more storage is seamless and non-destructive.
How are customer service and support?
The technical support is generally good. While their knowledge is good, I find there is a bit too much dependency on support for every issue. As a backup engineer, I prefer having more autonomy in problem-solving without needing support for every case.
How was the initial setup?
The initial setup is straightforward.
What other advice do I have?
My advice to others is that for smaller environments, Rubrik is a good choice, but for larger enterprises, thorough evaluation is essential. It may lack some management capabilities for extensive setups. Additionally, check compatibility with legacy servers, as Rubrik may not support them, unlike some other products that do. Overall, I would rate Rubrik as a seven out of ten.
Dont backup go forward with Rubrik!
What do you like best about the product?
Its powerful yet simple to use, the UI is clear and intuaitive
What do you dislike about the product?
Some features are missing which are found in other vendors, such as during a file level restore being able to identify what files are missing since previous backups.
What problems is the product solving and how is that benefiting you?
Rubrik manaages our backups primarily but has the added benefit around data security
Rock Solid Product. Super simple to use
What do you like best about the product?
First off, it's user-friendly. You don't need a tech wizard degree to navigate it. Also, it's pretty versatile – handles backups, recovery, and even cloud stuff smoothly. Saves time too, with automation doing its thing.
What do you dislike about the product?
One downside can be the price tag; With new product acquisitions and licensing it can get a big confusing on which features are included with your purchase.
What problems is the product solving and how is that benefiting you?
Direct backups of all our servers and archiving them to the cloud storage.
Rubrik Modern Backup and Recovery Solution
What do you like best about the product?
Very easy to use. You don't need to learn more CLI. Everything is userfriendly.
Customer support is very friendly and knowledgable, ther are available 24/7 to walk you through any kind of tasks.
Very easy to Implement, upgrade, Integrate with Vcenter, AHV.
HAve multiple features and keep on adding more and more
Customer support is very friendly and knowledgable, ther are available 24/7 to walk you through any kind of tasks.
Very easy to Implement, upgrade, Integrate with Vcenter, AHV.
HAve multiple features and keep on adding more and more
What do you dislike about the product?
Still developing in many areas. But very fast in development.
What problems is the product solving and how is that benefiting you?
Supporting multiple backups under one single roof.
The best and easiest backup and ransomware solution!
What do you like best about the product?
Ease of backup and peace of mind on ransomware detection and remediation.
What do you dislike about the product?
I have not yet discovered a downside to using Rubrik.
What problems is the product solving and how is that benefiting you?
Backup and ransomware detection.
Has a valuable backup immutability feature and good stability
What is our primary use case?
We use the product for backup and disaster recovery.
What is most valuable?
The product's most valuable feature is the immutability of a backup.
What needs improvement?
The product’s user interface needs improvement.
For how long have I used the solution?
We have been using Rubrik for seven years.
What do I think about the stability of the solution?
I rate Rubrik’s stability a ten out of ten.
What do I think about the scalability of the solution?
It is a scalable platform. I rate its scalability a ten out of ten.
How was the initial setup?
The initial setup process is a ten out of ten. It takes a couple of hours to complete.
What's my experience with pricing, setup cost, and licensing?
It is an expensive product.
What other advice do I have?
I rate Rubrik a nine out of ten. I advise others to get training to use the product properly.
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