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Reviews from AWS Marketplace

13 AWS reviews

External reviews

437 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Deepak Kumar P.

Feedback for usage of NewRelic

  • July 11, 2023
  • Review verified by G2

What do you like best about the product?
New Relic allows monitoring of the underlying infrastructure supporting your applications, including servers, containers, and cloud services. It provides real-time visibility into resource utilization, network performance, and capacity planning, enabling proactive management and troubleshooting.
What do you dislike about the product?
I wouldn't say I like the documentation part of the new relic, sometimes I face the issue while following the documentation for integration, and sometimes the data ingestion part also
What problems is the product solving and how is that benefiting you?
New Relic solves several problems related to application performance monitoring and management, providing benefits to organizations and users in various ways:

Performance Optimization: New Relic helps identify and address performance bottlenecks in applications by providing comprehensive insights into response times, error rates, and transaction traces. This enables developers and operations teams to optimize application performance, resulting in better user experiences and increased customer satisfaction.

Troubleshooting and Issue Resolution: New Relic's monitoring capabilities allow for real-time visibility into the health and performance of applications and infrastructure. This facilitates rapid issue detection, troubleshooting, and resolution, minimizing downtime and reducing the impact of incidents.

Proactive Monitoring and Alerting: New Relic's monitoring tools enable proactive monitoring of applications, infrastructure, and key performance indicators. It provides customizable alerts that notify teams of potential issues or anomalies, allowing them to take timely actions before they impact end-users or business operations.

Scalability and Capacity Planning: New Relic helps organizations effectively manage the scalability and capacity of their applications. It provides insights into resource utilization, server performance, and cloud services, enabling businesses to optimize infrastructure, plan for growth, and avoid performance degradation due to insufficient resources.

Collaboration and DevOps Practices: New Relic supports collaboration among teams by integrating with popular development and operations tools. This facilitates seamless communication, sharing of insights, and alignment between development, operations, and other stakeholders, promoting efficient DevOps practices and cross-functional collaboration.


    Raavi N.

Newrelic Best Observability tool

  • July 11, 2023
  • Review verified by G2

What do you like best about the product?
It is a good observability tool, shows data related to the apm, browser,infrastructure.
What do you dislike about the product?
Because of the documentation errors i have faced many problems during the integration, it also sometimes takes time to show the data.
What problems is the product solving and how is that benefiting you?
MTTR & MTTD


    Shaikh Faizan F.

Best observability tool in the market

  • July 11, 2023
  • Review verified by G2

What do you like best about the product?
Newrelic provides best infrastructure ,APM ,RUM and synthetic Monitoring setup in single platform.
it is very easy to integerate with other tools for monitoring purpose.

In infrastructure monitoring, we simply need to download the newrelic agent and our licence key, and our metrics data begins to appear in the newrelic portal within seconds.

workload features: it is very helpful features with the help of that we can group our services according and we can monitor it.

Dashboard visualization: we can create eye capturing ,colourful dashboard ,and by using NRQL we can customize data easily

Drop Filter rule: it is a very helpful feature.when monitoring logs for troubleshooting,we can use this rule to ingest only data that is useful to us. it reduces data ingestion cost also.
What do you dislike about the product?
occasionally,data does not appear accurately while fetching NRQL.

sometimes newrelic portal doesnot work shows glitches.
in most time color host not showing properly, it shows us grey color rather then green,when the server in good condition.
What problems is the product solving and how is that benefiting you?
Newrelic providing 360 degree view of our application and detecting error very accurately due to our teams MTTD and MTTR decreases. we are achiving our SLA very easily.
visualization of dashboard is a key features by using that we are monitoring overall performance of infra and Apm in a single window and also shows incident time on a dashboard accurately.
very Best features is Alert and AI ,that features providing a beifit for us, there is a option called correlation it reduces noise alert or unwanted alerts.by using muting rule we are only getting useful alerts while mainatainace window or parching .


    Dinesh Babu T.

Experiencing New Relic

  • July 10, 2023
  • Review verified by G2

What do you like best about the product?
APM & BROWSER Monitoring and Alerting process
What do you dislike about the product?
There is a glitch sometimes during critical times which I wouldn't say I like.
What problems is the product solving and how is that benefiting you?
MTTR & MTTD


    Apparel & Fashion

Gives a clear visibility of the overall system

  • July 06, 2023
  • Review verified by G2

What do you like best about the product?
Get all things in one place to debug and monitor your whole system
What do you dislike about the product?
Cost is very high for a small company like us
What problems is the product solving and how is that benefiting you?
Helped in checking and improving the latency of our system.
Helped in figuring out slow queries.


    Ratnesh C.

Great software to do performance analysis

  • July 06, 2023
  • Review provided by G2

What do you like best about the product?
I had to find culprits of internal modules taking longer in processing time, and I found anomalies while using new-relic.
What do you dislike about the product?
I was unsure how much extra time the new relic was taking, and there was a little less documentation for problems I faced initially.
What problems is the product solving and how is that benefiting you?
Distributed tracing was a great feature, that I used and it helped me a lot in getting the anamolies in the system.


    Juan Felipe D.

A must have tool for all DevOps/SysOps professionals

  • July 05, 2023
  • Review verified by G2

What do you like best about the product?
New Relic is a must have infrastructure monitoring tool that offers an unparalleled level of detail for businesses. With New Relic, users can dive deep into their infrastructure and applications, gaining valuable insights and fine-grained control. The platform's free tier is remarkably generous, providing access to essential features without compromising on functionality. The graphical user interface (GUI) is clean and intuitive, although it can be slightly overwhelming due to the wealth of information presented (it took me a while to grasp it). However, once users familiarize themselves with the interface, they can harness its power to optimize performance and streamline operations effectively. I've used it to pinpoint performance issues in our PHP code, and not only New Relic helped me out on that, but it also told me that some remote service queries were taking longer than normal. All with fancy graphics and maps!
What do you dislike about the product?
From time to time, the notice that the free tier is about to end can be annoying. The graphical interface is so complete that it can be overwhelming.
What problems is the product solving and how is that benefiting you?
New Relic helps me to do source code profiling and to find SQL queries that could be optimized


    Aaron H.

Easy to set up and get going; provides useful metrics with minimal effort for teams big and small.

  • July 05, 2023
  • Review verified by G2

What do you like best about the product?
Our company is small and I need to leverage as much automation as possible. For now, we need to know that we're not overpaying for resources that we aren't using. New Relic has provided me with regular reports about our busiest days and the level of resource consumption we have. This is valuable information. As our operation scales up, I look forward to using some of the other analysis features including query monitoring / inspectin.
What do you dislike about the product?
At this point, there's nothing I dislike about it. If anything, it provides _too much_ information for what I need, and I wish I could tailor the reports to be more concise and focus on the issues that matter to me right now.
What problems is the product solving and how is that benefiting you?
Measuring resource allocation with our PaaS so that we don't pay for resources that too far exceed what we actually need, as well as letting me know when we need to scale up further.


    Tushar M.

Easiest to set up and get going

  • July 05, 2023
  • Review verified by G2

What do you like best about the product?
You can trace metrics, logs, and trace APIs across your stack. That does wonders while debugging an issue or monitoring the system's health.
What do you dislike about the product?
Pricing for logging and log retention can be comparatively higher than other companies.
What problems is the product solving and how is that benefiting you?
Fine-tuning APIs, indirectly it reduce spend on additional server to run more traffic.


    Alfreds G.

CTO of Scandiweb

  • July 05, 2023
  • Review verified by G2

What do you like best about the product?
We use NewRelic to monitor performance of many production websites. This tool allows us to quickly discover and implement optimization opportunities. We like NewRelic for its ability to monitor both backend and frontend areas of a website in one place.
What do you dislike about the product?
I do not like the BE performance trace presentation. It does not allow for easy navigation, i.e. it would be nice to show search results in a seprate window, along with corresponding timings. Also sometimes it shows "unattributed" time, which is confusing, would be nice to know what caused it.
What problems is the product solving and how is that benefiting you?
Complex applications have many "moving" parts, and when someting stops working as fast as it should, we use NewRelic to access a website and pinpoint the issue root cause.