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Reviews from AWS customer

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External reviews

290 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Accounting

Hyland OB review

  • August 28, 2025
  • Review provided by G2

What do you like best about the product?
One stop solution for all our documents and integration with other agencies
What do you dislike about the product?
workflow on clouds, Integration with sharepoint
What problems is the product solving and how is that benefiting you?
Storing payments, backups and retrieve data for research


    Arts and Crafts

My On base use

  • August 28, 2025
  • Review provided by G2

What do you like best about the product?
It is very easy to cross reference documents without a lot of fussy scripting
What do you dislike about the product?
Some error messages don't provide enough info to locate problem
What problems is the product solving and how is that benefiting you?
Reducing paper in the office and it is much easier to find what we need


    Neal M.

Over the 26 years implementing and managing the product I can truly say it is transformational.

  • August 28, 2025
  • Review provided by G2

What do you like best about the product?
Integrations and ability to expand your platform without years of planning
What do you dislike about the product?
If I had to define an issue I see as problematic is the resistance to port your AI platform to sites that our unable to use your Cloud solution.
What problems is the product solving and how is that benefiting you?
Data capture and storage as well as leveraging Workflows for daily business operations and commercial loans


    Judiciary

Onbase Project

  • August 28, 2025
  • Review provided by G2

What do you like best about the product?
The advancement and the opportunity to organize all documents in one central location.
What do you dislike about the product?
The workflow configuration. I struggled to understand the configuration.
What problems is the product solving and how is that benefiting you?
Storage


    Frank M.

Former Hyland employee an a pilgrimage to spread OnBase magic

  • August 28, 2025
  • Review provided by G2

What do you like best about the product?
OnBase can go great things when configured correctly. I've seen so many processes streamlined and optimized and how much it helps workers. One of the processes I built in the past was so amazing the person I created it for literally cried tears of happiness.
What do you dislike about the product?
Honestly I don't have anything that comes to mind currrently. I have not run into any big roadblocks in OnBase configuring solutions that stick out in my mind.
What problems is the product solving and how is that benefiting you?
Helping streamline admissions of students and awarding college credit.


    Stephen S.

OnBase

  • August 28, 2025
  • Review provided by G2

What do you like best about the product?
The ability to create custom solutions without having to beat your head against the wall in doing so. Customer support is always available. Implementation is always a breeze.
What do you dislike about the product?
There are not many items to dislike, if I had to pick something I guess I would have to say the cost.
What problems is the product solving and how is that benefiting you?
OnBase is solving the mundane practices of pushing and processing paper. It allows business users to do their daily tasks quickly and effeciently.


    Wade W.

New OnBase Admin

  • August 28, 2025
  • Review provided by G2

What do you like best about the product?
OnBase is a great tool for document retention. We use OnBase for most of our Departments
What do you dislike about the product?
User controls are spread out between Configuration, Studio and some in the Unity client forms. I'd like to see User administration to be in one app.
What problems is the product solving and how is that benefiting you?
Documents stored in one location. Ease of document recall. Pulling documents from multiple systems.


    Geoff D.

Onbase in an on-prem environment

  • August 28, 2025
  • Review provided by G2

What do you like best about the product?
The user community is great and the knowledge base is vast
What do you dislike about the product?
It's difficult to find all the user privileges when setting up users and new job titles
What problems is the product solving and how is that benefiting you?
The better error handling on AI appears to be a problem solver for us.


    Demon G.

I am still learning OnBase

  • August 28, 2025
  • Review provided by G2

What do you like best about the product?
It has a vast amount of things you can do within OnBase to help people with solutions to what they want done.
What do you dislike about the product?
The more resources that you use the slower it becomes.
What problems is the product solving and how is that benefiting you?
Job security.


    Kenny M.

Onbase is great!

  • August 28, 2025
  • Review provided by G2

What do you like best about the product?
robust documentation and integration. User Friendly.
What do you dislike about the product?
High resource demand that comes with users reporting slowness
What problems is the product solving and how is that benefiting you?
It solves the problem of not having file cabinets. Benefits me with a job!