Consensus

What do you like best about the product?

Ease and speed to create a Consensus demo and share with the customer / prospect in minutes.

What do you dislike about the product?

Nothing to dislike for now, for my use it fulfills my expectation.

What problems is the product solving and how is that benefiting you?

Build quick on-demand demos, ease to link into emails and track activity.

What do you like best about the product?

What I appreciate about Consensus is that I can access demos from colleagues and forward them to clients if needed, saving me time. I particularly like the ability to see if clients have watched the videos, as it allows me to track whether they are truly engaging with the product. I find this tracking feature very cool. Additionally, Consensus enables me to provide targeted content and create specific product demos without having to conduct extensive client meetings. The setup of the tool was also very intuitive.

What do you dislike about the product?

I don't like that I always have to log into the customer's demo board with my email address to view content. There is no way to get a quick preview of videos, which makes the process a bit cumbersome. I think this is an area that could be improved.

What problems is the product solving and how is that benefiting you?

Consensus allows me to create customer-specific demos and manage them more efficiently by accessing colleague demos. Through video tracking, I know if a customer has viewed the content and can respond accordingly without lengthy meetings or explanations.

What do you like best about the product?

A valuable way to engage with customers and prospects, and a great way to provide information they can consume at their own pace.

What do you dislike about the product?

I can’t say that I have any at the moment, since I’m still a newer user.

What problems is the product solving and how is that benefiting you?

It’s been very helpful for providing soundbites of information to prospects, as well as to current customers who are exploring new features and capabilities. It has also been a great way to equip customers with information they can share internally, helping them tell the story more effectively.

What do you like best about the product?

The thumbnail links make it easy for prospects to engage.

Demos can be broken down into sections making it easy to engage with prospects

It's easy to for prospects to share. It's easy for me to see who's engaging.

What do you dislike about the product?

the inability any user to edit prebuilt demos for prospect specific engaging

What problems is the product solving and how is that benefiting you?

Prospects with loosely defined needs can take up valuable time for reps. This makes it easy for prospects to self-qualify without dedicating the resources for a live demo

What do you like best about the product?

I love the ease of use of Consensus. It integrates seamlessly with my email, making it very easy to attach and track demos. I appreciate that I can attach multiple demos to one email without it looking clunky, and it's great that everyone on the email automatically receives the demo. I also like that I can track views and get alerts if a demo hasn't been viewed or if it's forwarded to someone else. I find the setup to be extremely easy, and I really enjoy working with this tool.

What do you dislike about the product?

I currently have no complaints

What problems is the product solving and how is that benefiting you?

Consensus allows me to send multiple demos in a single email, maintaining a clean look while easily tracking client views and ensuring everyone receives the demos.

What do you like best about the product?

I use Consensus to send demo videos to my customers, and it saves me time by not needing to demo anymore in an extra session. I really like that it's easy to use and that I can share the videos with multiple people and even track if they opened it and watched it. The tracking function is very useful as it shows whether the customer is committed and also if they share it, I can see who else is involved in the decision-making process. The initial setup was very easy as well, and I was able to learn it myself. I would definitely recommend Consensus to a friend or colleague.

What do you dislike about the product?

I think it could be improved by using AI to make it even more tailored. AI could suggest which demos to send based on the specific pain points of the customer.

What problems is the product solving and how is that benefiting you?

Consensus saves me time by eliminating live demo sessions, letting me focus on managing customer relationships and customizing solutions to their pain points.

What do you like best about the product?

I use Consensus to send demo videos to customers, appreciating how quickly it lets me distribute them with minimal hassle. The platform is easy to use and intuitive, making every step straightforward. I especially like the customization features, allowing me to tailor thumbnails, descriptors, and select specific audiences by name. The insights and analytics generated when prospects engage with the content are super valuable and detailed, providing a great understanding of engagement and priority ranking, which helps in guiding prospects through the evaluation process. I find the demo board creation particularly valuable, as it enables a layer of personalization by adding custom videos on top of prerecorded content, enhancing the output from our technical and solutions teams. Considering all these aspects, I believe it's a very strong tool, potentially the best in the market for this application, strengthened by a very good UI and UX. The integration capabilities such as with Gmail add-ons are also beneficial.

What do you dislike about the product?

The platform is great, but maybe it could improve the connections to other applications. However, the Gmail add-on is very good and easy to use.

What problems is the product solving and how is that benefiting you?

I find Consensus solves the problem of sending demo videos fast with minimal barriers to prospects. It offers a smooth, customizable process and provides detailed insights into prospect engagement, which helps in driving evaluations efficiently.

What do you like best about the product?

It gives you the option to give some demo material to people who aren't so serious in their buyer journey, just to keep them nurtured.

What do you dislike about the product?

Not particularly a dislike about consensus itself but I just always find that sending people video content can be low impact because it's often unlikely that people watch videos on their own time.

What problems is the product solving and how is that benefiting you?

It allows me to save time by not having to devote time to potentially unserious buyers. It's also good to be able to track when they are watching your content so you can see when they might be re-engaged and ready to undergo a more serious sales process.

What do you like best about the product?

I appreciate Consensus for its compatibility to send quick demo videos through email, which is really helpful in getting the information across efficiently. I also find the demo snippet videos very valuable for showcasing OpenSpace's capabilities clearly.

What do you dislike about the product?

I find the organization and ease of use of Consensus could use some improvements. It doesn't feel as intuitive as I'd like, which can make things a bit cumbersome at times.

What problems is the product solving and how is that benefiting you?

Consensus provides visual representations of features, making it easier for prospects to understand OpenSpace's capabilities. It's compatible with sending quick demo videos through email, aiding in clear, effective communication.

What do you like best about the product?

Consensus has improved the way I engage prospects throughout the sales cycle. I especially like being able to share on-demand product demos that allow buyers to explore the parts of the platform that are most relevant to them, on their own schedule. The engagement intelligence is also a big plus: I can see who is watching the demos, which content they spend the most time on, and which features generate the greatest interest. Those insights help me prepare for follow-up conversations and keep discussions focused on what matters most to the customer. Learning how to create and share demo experiences took a few tries before I got it right, but now I simply copy and paste the template I made for myself.

What do you dislike about the product?

I feel like I’m underutilizing the platform. I’d like deeper AI-driven insights and recommendations that help sellers understand not only what content prospects viewed, but also which actions are most likely to move an opportunity forward. The reporting and dashboard experience can sometimes take a few extra clicks to get to the specific information I’m looking for. More report customization options, along with easier access to key engagement metrics, would be a welcome improvement.

What problems is the product solving and how is that benefiting you?

Before implementing Consensus, I spent a significant amount of time running the same introductory demos over and over and trying to coordinate schedules across multiple stakeholders. It was often hard to tell who was truly engaged in the buying process, which information resonated most, and whether prospects were actually consuming content between meetings.

Consensus helped address those challenges by enabling prospects to self-educate through personalized, on-demand product demonstrations. Rather than requiring every stakeholder to join a live demo, I can share tailored demo experiences that buyers can watch whenever it’s convenient for them. As a result, I'm able to reach more people within prospect organizations.

A major benefit for us is the visibility into buyer behavior. The platform’s analytics and AI-driven insights show who is watching the demos, which topics they care about most, how long they stay engaged, and where additional follow-up may be needed. That visibility helps me prioritize opportunities, personalize conversations, and identify key decision-makers.