Glean Work AI Platform
GleanReviews from AWS customer
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Feels like a cheat code for finding company info
What do you like best about the product?
The UI is simple and easy to use, so I use Glean dozens of times per day. Any time I start a new project or someone asks me a question that I'm unfamiliar with, Glean is the first place that I go. As a Sales Engineer, I need to find a lot of obscure knowledge, and Glean has saved me countless hours both in my own research and in getting fewer questions SDRs/AEs since they're able to find the answers themselves.
What do you dislike about the product?
Some of the downsides of Glean are its breadth of platform integrations. However, the Glean team has been happy to work with us to start building out the integrations that we've requested.
What problems is the product solving and how is that benefiting you?
Before Glean, all of our resources were siloed. Each team used different platforms to store their info, so there were several different platforms to search through when looking for an answer - not to mention all the tribal knowledge. Now I see everything that I have access to in Google Docs, Slack, Guru, Slab, and all the other data stores in one easy place.
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