Qualys TotalCloud
Visibility into cloud risk has improved and now supports ongoing telemetry monitoring
What is our primary use case?
My main use case for Qualys TotalCloud is telemetry, although I am unsure about the specifics.
A quick specific example of how I use Qualys TotalCloud for telemetry is to look at risk.
I do not have anything else to add about how I use Qualys TotalCloud for telemetry or risk assessment at this time.
What is most valuable?
In my opinion, the best feature Qualys TotalCloud offers is the solution itself.
I would not like to add anything else about the features at this time.
Qualys TotalCloud has positively impacted my organization by providing visibility into the environment.
I cannot tell you more about how this visibility has benefited my team or organization, as I have not noticed any specific outcomes or improvements.
What needs improvement?
I am unsure about how Qualys TotalCloud can be improved.
I do not have anything else to add about the needed improvements, even if it is something small.
For how long have I used the solution?
I have been using Qualys TotalCloud for a year.
What other advice do I have?
I rate Qualys TotalCloud a 10 on a scale of 1 to 10. I choose this rating because it is an overall great solution.
Centralized cloud monitoring has improved our security posture and supports timely remediation
What is our primary use case?
We are cloud providers and cloud partners that provide services to customers, so we monitor cloud assets, vulnerabilities, and security misconfigurations of instances using Qualys TotalCloud. We also host multiple websites and monitor website vulnerabilities.
We use Qualys TotalCloud on a weekly basis to generate reports and check for misconfigurations or vulnerabilities.
We also use Qualys TotalCloud for website vulnerabilities such as cross-site scripting and SQL injection, as well as TLS version inspection to determine if old versions are supported, and for SSL security and SSL scans.
For more accurate information, we are using the agent among Qualys TotalCloud's flexible scanning options.
How has it helped my organization?
We have achieved timely patching of vulnerabilities with Qualys TotalCloud and are increasing our security scorecard, which is beneficial for customers to monitor. Our scorecard is above 90.
Previously, our security scorecard was around 75, and after using Qualys TotalCloud, we are maintaining it at 90, which represents an increase of about 17 points and varies between 92 and 93 sometimes.
Qualys TotalCloud provides unified vulnerability and threat assessment across both IaaS and SaaS, and this unified view has positively affected our overall cloud security posture management, as previously our security scorecard was 75 and has been increased to around 90 to 93 after vulnerability remediation and applying all patches.
Qualys TotalCloud has helped my team identify hidden exposures related to cloud, runtime, data, identity, SaaS, application, or Shadow AI before they become exploitable risks through our weekly reports from Qualys and timely patching, along with scheduling patch updates.
What is most valuable?
The best feature Qualys TotalCloud offers is its multi-cloud visibility, allowing us to view all three clouds at a time in a single console.
Multi-cloud visibility saves time and makes things easier, as we can also have comparability to see what configuration differences have been made from cloud to cloud.
Some features such as remediation for vulnerabilities and recommendations stand out regarding Qualys TotalCloud.
Qualys TotalCloud's AI capabilities are good in terms of governance and security, as it is following governance requirements.
For assets with high vulnerability scores such as older OS versions or older application versions such as Apache or Tomcat, we patch them step-by-step based on TrueRisk information, planning the steps one by one and taking a backup of everything.
TrueRisk is helpful for prioritizing vulnerabilities based on risk instead of raw CVEs, allowing us to remediate high-risk issues first by comparing the risk, making it very helpful.
FlexScan provides comprehensive visibility across our on-premises, multi-cloud, and container environments, ensuring there are no gaps.
What needs improvement?
Qualys TotalCloud can be improved in terms of initial configuration, as it would be somewhat complex.
It should increase the risk prioritization accuracy in AI regarding Qualys TotalCloud's AI capabilities, especially in terms of accuracy and reliability of output.
In my opinion, the combination of detection and protection features in Qualys TotalCloud cannot protect but can only detect.
For how long have I used the solution?
We have been using Qualys TotalCloud for four years.
What do I think about the stability of the solution?
Qualys TotalCloud is stable.
What do I think about the scalability of the solution?
Qualys TotalCloud is scalable and can support cloud environments across multiple platforms, but performance and ease of reporting on cost and optimization could be improved as the number of cloud assets and workloads increases.
How are customer service and support?
Customer support for Qualys TotalCloud is good.
I would rate the customer support an eight out of ten.
What was our ROI?
We have seen a return on investment in terms of our security posture, which has been increased, alongside a good reputation with customers.
What's my experience with pricing, setup cost, and licensing?
We purchased Qualys TotalCloud for GCP and Azure as well.
It is comparatively better than others regarding pricing.
The pricing is reasonable for Qualys TotalCloud without facing any challenges.
Which other solutions did I evaluate?
Before choosing Qualys TotalCloud, we evaluated options such as Microsoft Security, Palo Alto Prisma Cloud, and Check Point CloudGuard.
What other advice do I have?
I would rate Qualys TotalCloud a nine out of ten. I chose nine because it has better features, better visibility, a better console, and centralized monitoring, along with all the multi-cloud visibility capabilities, and the vulnerabilities shown are accurate with accurate recommendations. Qualys TotalCloud is deployed as a SaaS-based product in our organization.
Unified cloud risk insights have transformed how our organization prioritizes and manages threats
What is our primary use case?
I am responsible for all the public cloud data center environments at my current organization.
I use Qualys TotalCloud for my cloud inventory, for my vulnerability management, for my patching, and for my policy compliance. That covers my main use case.
Currently, I am only using the cloud agent from Qualys TotalCloud, but I am looking to start using the container and the snapshot scanning functionality. I am considering moving from Prisma, Cortex, and XCIAM into just using Qualys.
We have not started using Qualys TotalCloud to improve visibility and control across Kubernetes clusters, container images, registries, admission policies, runtime drift, and vulnerable running workloads yet as they are currently being managed in the Prisma stack, but it is something we are moving into Qualys.
How has it helped my organization?
The ease of deployment, the accuracy of the data, and how frequently it is fresh has positively impacted my organization. That has been the biggest impact.
Qualys TotalCloud is doing all of those things now, and we are always looking to improve and continue to drive those functions. It has moved the needle immensely for us.
Qualys TotalCloud provides unified vulnerability and threat assessment across both IaaS and SaaS for us. Having everything in a single place to look for it and a single integration into ServiceNow has been the big transformation.
The True Risk insights feature is allowing us to come up with better strategies. The entire organization is restructuring the way vulnerability management is done, and it is being based around Qualys TotalCloud capabilities. I would characterize this as transformational for the organization as a whole.
It has been very effective regarding using True Risk to mitigate noise from raw CVEs. My customer wants to no longer look at CVEs or have ServiceNow's VRR do any of the elevation or adjustments of the scores, and they want to only use True Risk.
What is most valuable?
The speed and accuracy of the connectors and the cloud agents are some of the best features of Qualys TotalCloud, but I am very excited about all of the ETM functionality that I am looking at now.
I have a lot of customers with their own data. Being able to bring their data into the platform and rationalize it, as well as other security tools that we own, is exciting to me. Having that context in the system helps us understand the environment better, prioritize our threats, and identify where we really need to spend time versus some of the noise.
I appreciate that Qualys TotalCloud is being developed in partnership with leading technologies, but it is not just turned loose. I appreciate the approach Qualys is taking with the usage of the models, limiting how much they are spending in tokens by being smart about which technology to use when.
I am just starting my journey with Qualys TotalCloud's AI capabilities, so I really cannot comment on that yet.
I currently do not use FlexScan. I am familiar with it, but I cannot speak to it because we do not use it.
What needs improvement?
I am at the Qualys conference, and I am seeing all the improvements on the radar. At the moment, I do not have any suggestions for improvements.
For how long have I used the solution?
I have been using Qualys TotalCloud since its inception. I was a former Qualys employee and left, and I am a practitioner working for a partner.
What do I think about the stability of the solution?
Qualys TotalCloud is stable.
What do I think about the scalability of the solution?
The scalability of Qualys TotalCloud is great. I do not have to do anything because everything is in the cloud and managed for me, so I do not really have to do anything around the product's availability and scaling.
How are customer service and support?
I have very good customer support with Qualys TotalCloud as a federal customer.
Which solution did I use previously and why did I switch?
The old team was also using a different solution, but they were on VMDR. We are on Qualys TotalCloud.
What was our ROI?
I cannot measure a return on investment because of how our structure is. We came in and took a Qualys TotalCloud subscription over, migrated it into a clean subscription, and re-established it, so I do not really have a reference point to say what the old team was doing.
What's my experience with pricing, setup cost, and licensing?
As a technical architect, I did not really deal with pricing.
Which other solutions did I evaluate?
This was the selected tool due to customer preference.
What other advice do I have?
I give Qualys TotalCloud a rating of nine out of ten. Ten is perfection, and there are always those moments where I have to reach out, get help, support, and wait on a feature, so reasonably, it is definitely a nine.
We use all of the available cloud providers authorized for the United States, both commercial and GovCloud.
It is important to stop trying to use Qualys TotalCloud the way you used prior tools. If you were a Tenable user, the worst thing you can do is try to go in and operate Qualys TotalCloud as if it were Tenable or any other product because it is far more simple to manage, maintain, run, and operate. What I find people do is overcomplicate things and cause themselves a lot of headaches and unnecessary work.
Unified cloud view has provided accurate risk insights and simplifies reporting to leadership
What is our primary use case?
A specific example of how I use Qualys TotalCloud with my Azure assets is that we installed the Azure connector to monitor our accounts and registration apps that we have in place.
How has it helped my organization?
Since having that single pane of glass view, it has helped us save time and money when giving full reports to management and leadership.
This unified view has affected our overall cloud security posture management by putting it all in one spot, making it very easy to provide all the information needed to our stakeholders, leadership, and management.
Based on the TruRisk information, I was able to patch those critical vulnerabilities with high reliability.
Qualys TotalCloud has helped my team identify hidden cloud, runtime, data, identity, SaaS, application, or shadow AI exposures before they became exploitable risks.
What is most valuable?
Regarding full reliability, I value seeing what is out there and having it verified with what I can see from my side in the portal view for Azure. For product support, I value the support regarding what products are available to sync with the product.
Qualys TotalCloud's AI capabilities are well designed and I do not see any problems with the use case for using the agents.
I find Qualys TotalCloud's AI capabilities to be completely accurate and completely reliable.
Qualys TotalCloud provides unified vulnerability and threat assessment across both IaaS and SaaS.
The solution's TruRisk Insights feature has found a small number of assets with high vulnerability scores.
My experience with using TruRisk to mitigate noise from raw CVEs has been extremely effective. I find it beneficial to use the QIDs over the CVEs, and the descriptions of those provide more information on the CVEs that are combined in the QID.
I assess the comprehensiveness of FlexScan in providing visibility across our on-premises, multi-cloud, and container environments as very convenient.
What needs improvement?
For how long have I used the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and support?
Which solution did I use previously and why did I switch?
What made me switch from Tenable to Qualys TotalCloud was the ability to have everything shown in one area and to generate tickets for everything we need.
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
Which other solutions did I evaluate?
What other advice do I have?
Cloud agent insights have streamlined asset tagging and accelerated vulnerability remediation
What is our primary use case?
My main use case for Qualys TotalCloud involves using modules such as VMDR, CSAM, and the Cloud agent module.
A specific example of how I use one of those modules in my day-to-day work is that we scan our assets in our environment, and we have the inventory management in CSAM that tags the assets with the owners, and then that's how we leverage findings for remediation.
We are using Qualys TotalCloud's flexible scanning options, specifically doing IP scanning and the cloud agent scanning for workstations.
How has it helped my organization?
Qualys TotalCloud has positively impacted my organization, and it has been amazing.
The positive impact includes that the cloud agent will reduce most of the administrative work where we currently perform a lot of administrative work in terms of network scanning for our percentage in place, and it will remove all the burdens.
What is most valuable?
The best feature I appreciate about Qualys TotalCloud is the cloud agent merging feature, which is very good.
The cloud agent merging feature benefits my work by ensuring that if an asset has been scanned by a scanner, then once the agent is installed, the UUID, which had the information from the scanner, merges all the information with the cloud agent findings.
Qualys TotalCloud's TruRisk insights feature has found a small number of assets with high vulnerability scores, and once we have the QDS score more than 80 or 90, we start our remediation plans.
When we see those high QDS scores, we typically engage the different lines of business and businesses for remediation actions as we have different LOBs remediation teams and a patch team.
My experience with using TruRisk to mitigate noise from raw CVEs has been great.
What needs improvement?
Qualys TotalCloud can be improved in the integration piece, especially with ServiceNow, where there's a bidirectional sync integrated, as there is no native capability from Qualys that can give monitoring metrics of how many assets came in and how many failed or were not properly reconciled or combined.
For how long have I used the solution?
I have been using Qualys TotalCloud for one year.
What do I think about the stability of the solution?
Qualys TotalCloud is stable.
What do I think about the scalability of the solution?
Qualys TotalCloud's scalability is great.
How are customer service and support?
The customer support is great, but I would rate it 8 out of 10 for the customer service.
Which solution did I use previously and why did I switch?
We were using Tripwire, and before I joined the team, it was already planned to migrate from Tripwire to Qualys TotalCloud.
Which other solutions did I evaluate?
Before choosing Qualys TotalCloud, I think we were looking at Tenable, but I am not certain.
What other advice do I have?
I rate Qualys TotalCloud overall as 8.5 out of 10 because of the integration issue we have right now with ServiceNow and CMDB, as there are no monitoring metrics available for us to monitor the integration flow.
Regarding Qualys TotalCloud's AI capabilities, I think it uses some of the open-source LLMs, so I have to take a closer look at what guardrails are present on the Qualys side before we get that agent in our environment.
I would advise others looking into using Qualys TotalCloud to use the cloud agent and the items.
AI-driven vulnerability management has transformed how my team prioritizes critical risks
What is our primary use case?
Qualys TotalCloud is our main tool for replacing our entire SOC. Our primary objective is to start working on handling the network vulnerabilities we have identified in a more practical way, trying to identify what is most important for us, considering that currently in our network we have many alerts.
How has it helped my organization?
Qualys TotalCloud has had a positive impact on our organization so far, even while it is still in the implementation phase, as I believe that Qualys' tools will optimize what we currently have. We use a competitor that has been meeting our needs, but when we identified this possibility of change, we believed it would serve us better through the use of artificial intelligence together with the prioritization in addressing some vulnerabilities.
At this moment, we have experienced a motivational impact on my team. Qualys TotalCloud has not yet identified hidden exposures in cloud, runtime, data, identity, SaaS, applications or shadow AI risks because it has not been implemented. We will implement it in December, and in the tests, it worked very well and generated high expectations.
What is most valuable?
The best features that Qualys TotalCloud offers are the use of artificial intelligence in vulnerability handling to identify what is most important, which is my main focus and objective.
Qualys TotalCloud helps to prioritize vulnerabilities primarily through prioritization in the handling of vulnerabilities, which I consider to be the most important feature.
Regarding the AI features of Qualys TotalCloud, I found it quite interesting because it gives autonomy to manage and govern security in a more centralized way, bringing good results for the institution.
The accuracy and reliability of the results from the AI features of Qualys TotalCloud, based on the tests we carried out, were very advantageous and very satisfactory, which is why we are moving forward with migrating to the tool to use all Qualys tools.
I rate the breadth of FlexScan in providing visibility into on-premises, multicloud, and container environments as fantastic. I found it to have enormous coverage, currently much better than what we have available in our environment.
Although we have not yet implemented the tool, in the tests we are very hopeful and believe Qualys TotalCloud's flexible scanning options, such as agent, agentless, API, network, runtime, serverless, snapshot or eBPF-supported approaches will be very comprehensive for the services we currently use and will improve coverage of cloud workloads.
What needs improvement?
I believe Qualys TotalCloud can be improved by allowing the customer to create their own intelligence agent to meet their specific demands, instead of using only the agents already created in the tool.
The improvement needed in Qualys TotalCloud is mainly in the artificial intelligence automation agents, where we can customize and create what meets our needs, not necessarily having to use those provided in the tool. I rate it a nine because the possibility of creating my own intelligence agents is what is missing for it to be a ten.
For how long have I used the solution?
We are currently in the implementation process of Qualys TotalCloud and should start using it at the end of the year.
What do I think about the stability of the solution?
I believe that Qualys TotalCloud is stable, but we have not yet completed the implementation.
What do I think about the scalability of the solution?
According to the tests and analyses we have already carried out, the scalability of Qualys TotalCloud apparently will meet all our expectations. We are looking at coverage throughout Brazil since our company currently operates in all Brazilian states, so it will meet our current needs.
How are customer service and support?
Qualys' customer support so far has been satisfactory. On a scale from one to ten, I would rate customer support a ten.
Which solution did I use previously and why did I switch?
We currently use Sophos in our solutions, and we were introduced to Qualys by one of your partners in Brazil, e-Safer, and we are going to migrate.
How was the initial setup?
Qualys TotalCloud is implemented in our organization through a public cloud.
What was our ROI?
I have not obtained any return on investment yet because, as I mentioned earlier, it has not yet been implemented in the institution.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup costs, and licensing for Qualys TotalCloud is that the costs are very competitive. In our case, replacing the tool will give us better functionalities without increasing the cost compared to what we pay today for the competitor.
Which other solutions did I evaluate?
Before choosing Qualys TotalCloud, I did not necessarily evaluate other options. We already use Sophos in our environment and that is why we are changing.
What other advice do I have?
We currently use Oracle Cloud as our cloud provider. I would rate Qualys TotalCloud a nine on a scale from one to ten.
Centralized cloud risks have become visible and security teams gain clearer remediation focus
What is our primary use case?
I have been working with Qualys solutions for over two years, mainly focusing on vulnerability management, compliance, and content security. My exposure to Qualys TotalCloud came through exploring cloud security capabilities and understanding how organizations can improve visibility and identify risk and strengthen their cloud security posture. However, my direct hands-on experience with Qualys TotalCloud has been limited, so I don't have a specific incident I can confidently attribute to it.
My experience with Qualys TotalCloud is understanding how it can help organizations improve cloud security visibility, identify vulnerabilities, detect misconfigurations, and manage security risks from a centralized platform. Although my direct hands-on experience is limited, I see potential value in bringing these capabilities together to improve overall cloud security management.
How has it helped my organization?
Since we are still exploring Qualys TotalCloud, I cannot point to any measurable improvements or specific business outcomes yet. However, exploring its capabilities has helped us better understand how centralized cloud security visibility, risk prioritization, and misconfiguration detection could support our security operations. I believe these features have good potential to improve efficiency and strengthen cloud security management in the future.
If we fully implement Qualys TotalCloud, I would expect better visibility into cloud assets, faster detection of misconfigurations, and improved risk prioritization. The main metrics I would look at are the number of critical security findings, mean time to detect and remediate issues, and overall compliance posture. I would also hope to see less manual effort, faster remediation, and improved efficiency in our security operations.
What is most valuable?
The features that stand out to me in Qualys TotalCloud are Cloud Security Posture Management, vulnerability detection, container security, and centralized visibility. I think the ability to identify cloud misconfigurations, prioritize security risks, and monitor cloud resources from a single platform is quite valuable. Although my direct experience with Qualys TotalCloud is limited, these are the capabilities I'm most interested in exploring further.
These features in Qualys TotalCloud would help our team identify cloud security risks more efficiently and reduce the time spent checking different systems manually. Having centralized visibility would make it easier to monitor vulnerabilities, misconfigurations, and overall security posture. Compared to traditional vulnerability management tools I have worked with, Qualys TotalCloud appears to offer a broader cloud security perspective by bringing multiple security capabilities together. However, I haven't evaluated it extensively enough to make a detailed performance comparison.
I think the AI capabilities in Qualys TotalCloud have good potential, especially for identifying security risks, prioritizing vulnerabilities, and helping security teams make better decisions. From a governance and security perspective, I believe data protection, access control, transparency, and human oversight are very important. While AI-driven recommendations could help reduce manual effort and improve efficiency, security teams should still validate critical findings and remediation options. My direct experience with these AI capabilities is limited, so this is mainly my perspective on their potential.
AI-driven prediction and recommendations in Qualys TotalCloud can be very useful for security teams, especially when prioritizing critical vulnerabilities and misconfigurations. However, I would want to validate the recommendations against actual findings and check for false positives before relying on them for important security decisions.
From my understanding, Qualys TotalCloud provides centralized visibility into security risks across supported cloud environments.
I have experience working with Qualys's risk scores in vulnerability management, where we use risk scores to identify and prioritize high-risk assets. Based on these scores, we can recommend patching critical vulnerabilities, reviewing affected assets, and prioritizing remediation activities. However, I haven't directly validated these outcomes using Qualys TotalCloud's TrueRisk Insights feature, so I cannot provide a specific example from Qualys TotalCloud itself.
From my experience with Qualys VMDR, TrueRisk is useful for reducing the noise generated by a large number of CVEs. Instead of treating every vulnerability equally, it helps us prioritize risks based on factors such as severity, exploitability, threat intelligence, and asset criticality. This allows security teams to focus on the most important risks first, rather than just the total vulnerability count. I have found the risk-based approach valuable for remediation planning, although I haven't specifically measured its effectiveness within Qualys TotalCloud.
From my understanding, Qualys FlexScan offers a flexible approach to vulnerability assessment by combining different scanning methods to increase visibility. I believe this is particularly useful for organizations managing on-premises, cloud, and container environments. In my experience with Qualys VMDR and container security, having multiple assessment methods helps improve security coverage and identify risks more effectively. However, I haven't fully evaluated FlexScan across a multi-cloud environment, so I cannot confirm its overall coverage or effectiveness from direct experience.
My experience is mainly with Qualys's agent-based and network-based vulnerability scanning, along with container security. I have also explored container runtime security, including EBPF-based monitoring, which can help improve visibility into runtime activities and potential threats. I believe combining different scanning methods is useful because not every workload can be assessed using the same approach. However, I haven't directly implemented all of Qualys TotalCloud's scanning options, such as agentless, serverless, or snapshot scanning, so I cannot comment on their effectiveness from hands-on experience.
What needs improvement?
I think Qualys TotalCloud would be even more useful with simpler dashboards, easier integration with other security tools, and more automated remediation capabilities. Clear risk prioritization and detailed reporting would help security teams identify critical issues and respond more efficiently. These are areas I would be interested in exploring further as I gain more hands-on experience with the platform.
In my opinion, Qualys TotalCloud could be improved by making the dashboards more customizable and simplifying the user interface. Better integration with third-party security tools, more automated remediation options, and clearer risk prioritization would also be valuable. I would also like to see simpler configuration and more detailed reporting. These are suggestions based on what I find useful rather than issues I have personally experienced with Qualys TotalCloud.
For how long have I used the solution?
I have been working with Qualys solutions for over two years, including VMDR and compliance and content security. My experience with Qualys TotalCloud specifically has been more limited.
What do I think about the stability of the solution?
I think Qualys TotalCloud is a stable product.
What do I think about the scalability of the solution?
In my understanding, Qualys TotalCloud is designed to support growing cloud environments and manage security risks across multiple cloud workloads. Its centralized approach appears useful for organizations expanding their cloud infrastructure. However, I haven't personally tested Qualys TotalCloud in a large-scale environment with a high increase in workloads, so I cannot confirm its scalability based on direct experience. I would be interested in evaluating its performance as the number of cloud assets increases.
How are customer service and support?
The support team is knowledgeable and provides useful troubleshooting guidance.
Which solution did I use previously and why did I switch?
We did not use any solutions before Qualys TotalCloud.
What was our ROI?
Since my direct experience with Qualys TotalCloud is limited, I haven't measured a specific return on investment yet. However, I believe centralized visibility, automated risk identification, and better vulnerability prioritization could help reduce manual effort and save time for security teams. These capabilities would improve operational efficiency without necessarily requiring additional resources. I do not have any confirmed cost savings, time savings, or staffing metrics to share at this stage.
What's my experience with pricing, setup cost, and licensing?
I cannot specify the exact pricing, setup cost, and licensing for Qualys TotalCloud because they are handled by another division.
Which other solutions did I evaluate?
I haven't been directly involved in the product selection process for Qualys TotalCloud because it is handled by another division.
What other advice do I have?
I gave Qualys TotalCloud a rating of eight out of ten. I gave Qualys TotalCloud eight because I see strong value in its centralized cloud security visibility, vulnerability detection, misconfiguration management, and risk prioritization capabilities. I believe these features can help security teams manage cloud risks more efficiently. I didn't give it a ten because I would like to see simpler configuration, more customizable dashboards, and better automation and integration options. My rating is mainly based on the platform's capabilities and potential, as my direct hands-on experience is still limited.
My advice would be to first understand your organization's cloud environment and security requirements before evaluating Qualys TotalCloud. Start with a proof of concept to evaluate asset visibility, vulnerability detection, misconfiguration management, and risk prioritization.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Unified control plane has improved multi-cloud visibility and accelerated vulnerability remediation
What is our primary use case?
Our main use case for Qualys TotalCloud is to secure our multi-cloud environment containers and workloads across AWS, Azure, GCP, and OCI as a single control plane.
Having a single control plane helps my team manage those multi-cloud environments more efficiently because it allows us to consolidate multiple cloud assets, configurations, and security postures into a single dashboard.
We also use Qualys TotalCloud to automate remediation plans, which offers one-click fixes and workflows that automate the resolution of misconfigurations quickly.
What is most valuable?
The FlexScan feature has benefited our environment because we recently found a vulnerability rated high to medium risk in our assets, which we were able to discover and fix using Qualys TotalCloud.
Qualys TotalCloud positively impacts our organization by helping to minimize downtime in relation to asset scanning and by improving the overall cyber inputs in the enterprise.
Since using Qualys TotalCloud, we have noticed faster remediation times and improved compliance because the single scanning dashboard allows us to see all our assets in multi-cloud as well as on-premises deployment, which helps the cyber team quickly remediate any open vulnerabilities across different assets.
What needs improvement?
I chose a rating of nine out of ten because there is a complex interface that sometimes overwhelms new engineers. One would need additional training and learning to cope with day-to-day activities, and I feel they can improve the overall layout of the console for initializing scans across different assets.
For how long have I used the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and support?
How was the initial setup?
What was our ROI?
What other advice do I have?
Qualys TotalCloud is deployed on-premises in our physical data centers.
Qualys TotalCloud provides unified vulnerability and threat assessment across both IaaS and SaaS, and this unified view has helped our overall cloud security posture management by reducing false positives in our scanning results. Qualys has made the scanning and performance of all assets quite effective.
The TrueRisk Insights feature has helped in unified risk prioritization by consolidating vulnerabilities, misconfigurations, and threat intelligence into a single risk score, allowing our team to fix critical issues first.
I assess the comprehensiveness of FlexScan in providing visibility across our on-premises, multi-cloud, and container environments as excellent because it allows our organization to combine agentless scanning for quick setup with agent-based scanning for deep continuous operating system inspections.
Qualys TotalCloud has helped my team identify hidden cloud, runtime, data, identity, SaaS, application, or Shadow AI exposures before they became exploitable risks by providing a single control plane that reduces the need for separate security tools for different cloud vendors.
We are using Qualys TotalCloud's flexible scanning options, specifically agent-based scanning, to improve coverage across long-lived and ephemeral cloud workloads.
My advice for others looking into using Qualys TotalCloud is to be vigilant about the vulnerabilities that emerge and to have a remediation plan in place, as Qualys TotalCloud may trigger a lot of risks and vulnerabilities across many different assets in a multi-cloud environment. I provide this product with a rating of nine out of ten.
Risk-based triage has transformed container security and now prioritizes high-impact threats
What is our primary use case?
I have been using Qualys TotalCloud for two years.
My main use case for Qualys TotalCloud is vulnerability management.
As a specific example of how I use Qualys TotalCloud for vulnerability management, it creates a Jira ticket for any vulnerability that it finds in our containers, as well as in any of our platforms and other cloud resources.
What is most valuable?
The best features Qualys TotalCloud offers currently include managing cloud infrastructure and container security while facing major challenges such as alert fatigue. Traditional vulnerability scanners flag hundreds of CVEs on short-lived Kubernetes containers, some of which have no internet exposure or are gone before we can even triage them. I leverage Qualys TotalCloud to move beyond static CVSS. I use it to implement runtime exposure, correlation risk reprioritization, and shift-left integration. This notifies developers to fix a base image upstream rather than patching live ephemeral instances.
In my work with cloud and container security, the biggest operational hurdle was alert fatigue. I use Qualys to shift left from static CVSS severity to context-aware risk prioritization. I correlated raw vulnerability data with real-time risk factors such as public network exposure, active runtime execution, or overly permissive IAM roles. This allows us to immediately drop the priority of isolated containers and escalate lower-severity CVEs that sit on an exposed, high-risk path. We can map these findings directly back to our CI/CD pipelines so developers can patch the root base images upstream. We have drastically cut down the signal-to-noise ratio, saved a lot of manual hours doing triage work, and ensured engineering effort goes directly towards high-impact risk reduction.
What needs improvement?
Qualys TotalCloud could be improved by enhancing the UI/UX experience; the console interface looks very outdated and should be more modern. Additionally, there should be direct developer remediation, as it lacks automated pull request generation for infrastructure fixes in GitHub, leaving manual patching work for the developers.
For how long have I used the solution?
I have been using Qualys TotalCloud for two years.
What do I think about the stability of the solution?
Qualys TotalCloud is stable because we are very happy with the results. It has no downtime currently, so we have been scanning. It depends on whether we are using the back-end collection, but it has a lot of scanning mechanisms, which are agentless APIs, eBPF, and cloud agents, that are highly reliable.
What do I think about the scalability of the solution?
Qualys TotalCloud's scalability is highly scalable because it has multi-cloud API connectors, and it does Kubernetes and container scaling. It reliably ingests and processes security telemetry for large multi-cloud environments. Though security teams operate at a massive scale, we expect occasional lag during heavy data indexing cycles.
How are customer service and support?
Customer support with Qualys TotalCloud needs a little improvement with the response times. Other than that, they are technically capable, but occasionally they are slow on low-tier tickets.
Which solution did I use previously and why did I switch?
I used a different solution previously, but I cannot disclose the name of it. Comparing it with TotalCloud, it allowed our team to shift from volume scanning to context-aware risk management. Qualys TotalCloud was a better solution for us.
How was the initial setup?
I was not involved in pricing, setup cost, and licensing, but I can say that the setup was fast, within a quarter, and it scales well with a stable infrastructure. I think it is highly dynamic.
What was our ROI?
I was not involved in the investment part of it, but I definitely know that it has delivered a high return on investment based on the drastically reduced triage labor and tool consolidation, rather than reducing the headcount outright.
What's my experience with pricing, setup cost, and licensing?
I was not involved in pricing, setup cost, and licensing, but I can say that the setup was fast, within a quarter, and it scales well with a stable infrastructure. I think it is highly dynamic.
What other advice do I have?
My overall impression of the combination of detection and protection features in Qualys TotalCloud is that we were using another vulnerability management tool. The reason we changed was because Qualys has risk prioritization, CVE depth, and unified patch management. It is excellent at cutting down on false positives using runtime network context, and it focuses on pipeline prevention and guided workflow remediation.
TruRisk has fundamentally shifted our cloud security from reactive vulnerability management to targeted, business-context risk reduction. Instead of just flagging an isolated CVE, TruRisk tells us a narrative, such as, "This isn't just a CVSS flaw; it is a publicly accessible virtual machine running an actively exploited vulnerability with root privileges." TruRisk insights isolate 2% to 3% of workloads.
Using TruRisk to mitigate noise from raw CVEs has transformed our vulnerability management, shifting teams away from basic CVSS scores and toward risk-driven reduction. In practice, relying strictly on CVSS results in an overwhelming alert volume, with 40% to 50% of the environment labeled as critical. TruRisk typically reduces the actionable queue to the top 2% to 5% of assets that pose a real operational danger.
FlexScan has strong, multi-layered visibility across diverse environments by letting us blend agentless and agent-based assessment methods into a single view. Its overall comprehensiveness varies slightly depending on the specific tier of my stack. For us, it is mostly the container and Kubernetes environment, and the visibility is in-depth. Combining eBPF sensor technology allows for deep execution monitoring inside Kubernetes pods and hosts. It also scans container images, registries, and infrastructure as code before deployment, catching flaws upstream.
Qualys TotalCloud provides unified vulnerability and threat assessment across both IaaS and SaaS environments. This is achieved by CSPM, CWP, and SSPM for a unified engine. For example, in IaaS, an S3 bucket or a GCP storage account might be restricted to internal access. However, if a user lacks MFA or has compromised credentials with wide-ranging read access to both SaaS and cloud infrastructure, TotalCloud will flag this combination as a risk factor. Seeing identity and infrastructure together prevents attackers from abusing over-privileged SaaS accounts to pivot to IaaS assets.
Automating the risk-based triage with Qualys TotalCloud has freed up significant engineering bandwidth every week. This lets the team focus on proactive security architecture, platform automation, and strategic initiatives rather than manual ticket triage. There were around 10,000 tickets, but we are now able to track them sooner and faster and assign them to the correct teams to fix.
Once it is set up, Qualys has proved to be one of our greatest assets. I rate this product an overall 8 out of 10.
Risk-based visibility has transformed how I prioritize cloud vulnerabilities and protect key assets
What is our primary use case?
I mainly use Qualys TotalCloud for vulnerability management and cloud security to identify vulnerabilities in cloud assets, assess their severity, prioritize remediation, and track the overall security posture.
When reviewing cloud assets for newly identified vulnerabilities, I check the vulnerability details and severity in Qualys TotalCloud, prioritize the high-risk findings, and share the remediation requirements with the relevant team while following up on progress.
I found the visibility provided across cloud assets useful in Qualys TotalCloud as it made it easier to identify high-risk vulnerabilities, prioritize them based on severity, and track the remediation with the relevant teams.
The AI governance and security capabilities of Qualys TotalCloud are useful, especially for visibility and risk control. From my experience, I primarily value having visibility into AI-related assets and configurations and being able to identify security or compliance risks. The risk-based approach also helped me prioritize the issues that needed attention first.
What is most valuable?
The best features Qualys TotalCloud offers are cloud asset visibility, vulnerability assessment, and risk prioritization. This risk-based prioritization helped me quickly identify high-risk vulnerabilities and focus on remediation instead of going through every finding. TrueRisk-based prioritization is useful for understanding which vulnerabilities need attention first.
It improved our workflow mainly by giving us a single view of cloud assets and their risk, so we could focus on the higher priority vulnerabilities instead of reviewing every finding manually. This helped us prioritize remediations more efficiently and reduce the time spent on vulnerability assessment and follow-up.
Qualys TotalCloud helped us identify exposures that might otherwise have been missed, especially across cloud assets, vulnerabilities, and identities. With the SaaS configuration, the unified inventory and risk view made it easier to connect vulnerabilities with asset criticality, exposure, and access permissions, allowing us to investigate high-risk exposures first and address them before they could become bigger security issues.
What needs improvement?
One thing that could be improved is the user experience and navigation. With the amount of information available, it can sometimes take a few extra steps to get to the exact vulnerability or asset details that I needed. I believe that is the only improvement needed.
For how long have I used the solution?
I have used Qualys TotalCloud for one year.
What do I think about the stability of the solution?
Qualys TotalCloud is stable according to my experience, and I did not find any downtime or related issues.
What do I think about the scalability of the solution?
I had a good experience with the scalability of Qualys TotalCloud because it scales very well as the number of assets or cloud workload increases.
Which solution did I use previously and why did I switch?
We did not use a different solution before Qualys TotalCloud.
How was the initial setup?
I recommend starting with a clear asset and inventory and properly configuring the cloud connector first. Once the environment is visible, it is important to spend time understanding TrueRisk prioritization instead of treating every severe finding equally. The initial setup and tuning of connectors, permissions, and policies is also important.
What was our ROI?
I do not have any relevant metrics available, but I can definitely say Qualys TotalCloud has saved our time by giving us better asset visibility and risk-based prioritization, as it has reduced the time spent manually reviewing CVEs and deciding what to address first.
What other advice do I have?
I found the overall asset visibility with the unified risk view useful, as having vulnerabilities, cloud assets, and risk context in one place made investigation easier and reduced the need to switch between different tools.
It has helped me focus on the vulnerabilities that actually needed attention instead of treating every finding equally, as I used the risk score and asset context to identify higher risk issues first, making it easier to prioritize remediation and reduce the time spent manually reviewing lower risk findings.
I found the output generally reliable for identifying and prioritizing security risks, as the results were useful for deciding which findings needed attention first, although I would still validate the important findings before taking any remediation actions.
It helped identify a smaller set of assets with higher TrueRisk scores. I use that information to prioritize those assets for further investigation, review the vulnerabilities and exposures contributing to the score, and coordinate remediation with the relevant teams. This helped us focus on the assets with higher potential impact instead of treating all vulnerabilities equally.
TrueRisk helps reduce the noise from raw CVEs by putting them into business and threat context. Instead of treating every high severity CVE equally, we could focus on vulnerabilities that were actually more likely to be exploited or affect important assets, which made prioritization and remediation much more efficient.
Overall, I have a positive impression of the combination of detection and protection features in Qualys TotalCloud. The main advantage for me is having vulnerability assessment, cloud posture monitoring, and risk prioritization in one platform. Compared with more point-focused solutions, Qualys TotalCloud gives us a more unified view which makes it easier to prioritize risks and decide what needs attention first. I rate this review a 10 out of 10.