AI Spend Intelligence

What do you like best about the product?

All items safely in one place, easy to retrieve, well categorized

What do you dislike about the product?

I lose my session very easily; fewer sign-ins from the same device would be appreciated

What problems is the product solving and how is that benefiting you?

Share credentials securely, access items stored in the vault

What do you like best about the product?

Makes life easy, love that all my passwords are stored in one place. Especially for efficient work flows.

What do you dislike about the product?

Not very much! I find it works exactly like I need it too

What problems is the product solving and how is that benefiting you?

Efficient passwords all in one place. Easy to use.

What do you like best about the product?

1Password lets us securely share passwords and provide access to other colleagues within the company.

What do you dislike about the product?

If you forget your password, you have to ask the 1password administrator to reset your account, and then you’re issued new credentials. It works, but it can be pretty frustrating—especially during busy times when you need access quickly.

What problems is the product solving and how is that benefiting you?

1Password helps our company share passwords securely, instead of sending them by email, for example. This better protects company data and keeps access more secure.

What do you like best about the product?

It’s easy to use, and the UI is simple and clear. Saving passwords is very smooth, so I don’t miss any of my secrets. The onboarding process is also easy and straightforward.

What do you dislike about the product?

It got locked, so I needed to unlock it with a password. That was just a setting, though—I’ve sorted it out now and increased the lock time to something more suitable.

What problems is the product solving and how is that benefiting you?

Before, I used to save passwords in Notes or somewhere else, and then whenever I needed them, I had to juggle between different files. With 1Password, it automatically prompts me to save a password, and when I need it later, I can autofill it with a single click.

What do you like best about the product?

Nothing? Nothing. Really nothing. Regardless how many characters you require me to type.

What do you dislike about the product?

I've been trying for TWO WHOLE HOURS to connect my phone. Failing. Every. Single. Time.

What problems is the product solving and how is that benefiting you?

None.

What do you like best about the product?

I really like how well 1Password integrates with different apps and automates the login process. Having used it for almost a year, I’ve noticed a significant reduction in the time and manual effort needed to log in to my accounts. I’m also impressed by how quickly and accurately it identifies and autofills the correct password for each app. The interface is intuitive and user-friendly, making the overall experience smooth and convenient.

What do you dislike about the product?

Currently, there is nothing that I dislike.

What problems is the product solving and how is that benefiting you?

Having used it for almost a year, I’ve noticed a significant reduction in the time and manual effort needed to log in to my accounts. I’m also impressed by how quickly and accurately it identifies and autofills the correct password for each app.

What do you like best about the product?

The application on Windows makes work run much smoother. Especially when it comes to needing quick access to credentials on short notice and such. It’s simple to add new items to an existing vault and to edit existing items as needed (for example, updating or deleting them). You can also add favourites and create duplicates, which makes it very useful for sharing the same access across different vaults0 There is a variety of 'types' you can add, from server specific info to websites to one time use passwords etc.

Performance wise, the app is light and does not slow down my PC at all. I can have it running in the background without causing stuttering or lag with other softwares.

What do you dislike about the product?

Limited access within in the Windows application makes editing access to vaults etc an absolute nightmare.

Why do I need to use the browser in order to manage which users/groups have access to which vault. Especially as the web based model doesn't allow you to edit multiple vaults at once.

So you need to navigate to each vault individually in it's own window, then sign in again, then manage access. Additionally, the 'access' setup doesn't list existing groups or users. So you need to manually type out every single group/user, instead of a simple checkbox or checklist.

What problems is the product solving and how is that benefiting you?

Security wise 1Password is great for sharing temporary limited access credentials.

As well as just general maintenance of saved credentials etc. It's simple enough to open a vault and then copy-paste as needed.

What do you like best about the product?

Easy to use and very secure. It integrates well within my organization, and it’s quick and reliable in day-to-day use. The pricing feels fair and competitive, and the deployment process is fairly seamless overall.

What do you dislike about the product?

It would be helpful if the mobile app improved its real-time communication features.

What problems is the product solving and how is that benefiting you?

It has been phenomenal at helping with password storage, both personal and shared.

What do you like best about the product?

I find having a single, secure repository for hundreds of passwords is a huge time saver. The ease of use also makes it far more likely that our staff will use secure passwords, creating a more secure environment.

What do you dislike about the product?

A small percentage of websites seem to block pasting passwords, which can prevent 1Password from filling in the username and password automatically. That’s especially frustrating when you’re using secure passwords, since they can be clunky and time-consuming to type out by hand.

What problems is the product solving and how is that benefiting you?

1Password eliminates the need to store passwords in spreadsheets and reduces the temptation to reuse the same common password across multiple logins.

What do you like best about the product?

1Password has become one of the tools I use constantly throughout the workday. The browser integration is probably the feature I value most. It makes signing into websites and applications extremely quick because credentials are available directly where I need them without having to open a separate application, search for the account, and copy and paste passwords.

I also really like the built-in one-time password functionality. Having 1Password store and generate one-time passwords alongside the associated login makes MFA much more convenient. Instead of switching between a password manager and a separate authenticator app, I can complete the entire login process from one place. This is especially valuable when you work with a large number of systems and accounts throughout the day.

From a UI/UX perspective, 1Password is clean, intuitive, and easy to navigate. The browser extension integrates naturally into my workflow, and searching for credentials is fast. Performance has also been reliable; I rarely have to think about the application itself because it is simply there when I need it.

The biggest benefit for me is the combination of security and efficiency. It makes it practical to use unique, complex passwords and MFA across many accounts without adding a lot of friction to everyday work. That saves time while encouraging better security practices, which provides good value and ROI.

Onboarding and day-to-day use have been straightforward, and I haven't needed significant support to use the product effectively. I also don't currently consider AI or intelligent features a major reason I use 1Password. Its value to me comes primarily from doing its core job extremely well: securely managing credentials, integrating with the browser, and making MFA and one-time passwords much easier to use.

What do you dislike about the product?

There isn't much I dislike about 1Password overall. One area that could be improved is the initial onboarding experience, especially for users who are new to password managers. There are a lot of features available, and understanding things like vault organization, browser integration, one-time passwords, and the different ways credentials can be managed can take some time.

The browser integration is excellent overall, but occasionally the autofill suggestions can appear when they aren't needed or it may not immediately select the login I want when multiple accounts are associated with the same site.

I also think some of the more advanced functionality could be surfaced or explained better within the interface. I've discovered useful features simply through continued use rather than knowing they were available from the beginning.

These are relatively minor issues for me and haven't significantly affected the value I get from the product. The performance and reliability have been very good, and the time saved through the browser integration and built-in one-time password functionality outweighs these small inconveniences.

What problems is the product solving and how is that benefiting you?

1Password solves the challenge of securely managing a large number of unique credentials across different systems, applications, and customer environments. This is especially valuable in an MSP environment, where we work with many different customers and need to keep credentials organized, secure, and easily accessible to the appropriate team members.

The browser integration saves a significant amount of time when moving between customer systems, and the built-in one-time password functionality makes MFA much easier by keeping the login and verification code together rather than requiring a separate authenticator application.

It also helps us maintain better security practices by making it practical to use strong, unique passwords instead of reusing or manually managing credentials. Overall, 1Password reduces the administrative burden of credential management, improves efficiency when supporting multiple customers, and makes secure access much easier to manage in an MSP environment.