Rewind Backups
Rewind Software Inc.Reviews from AWS customer
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truly exceptional, five-star support experience
What do you like best about the product?
Our organization recently required assistance with a significant technical hurdle, and the support provided was of the highest caliber. The team's agility and proficiency were evident from our first interaction, as they promptly initiated a call to conduct a deep-dive analysis.
We were particularly impressed with their willingness to develop a bespoke solution for our specific case. Instead of a simple workaround, they delivered an effective, robust fix that went beyond what we expected from standard support. The solution was rolled out seamlessly and fixed our problem entirely. It's refreshing to work with a team that has such deep technical knowledge and a real commitment to a positive outcome for their clients. We are very impressed and would strongly recommend them.
We were particularly impressed with their willingness to develop a bespoke solution for our specific case. Instead of a simple workaround, they delivered an effective, robust fix that went beyond what we expected from standard support. The solution was rolled out seamlessly and fixed our problem entirely. It's refreshing to work with a team that has such deep technical knowledge and a real commitment to a positive outcome for their clients. We are very impressed and would strongly recommend them.
What do you dislike about the product?
Nothing .
What problems is the product solving and how is that benefiting you?
Backups
Opinion on Rewind Backup for Trello
What do you like best about the product?
The best thing is what the Rewind team has created, namely Trello board backups. I haven't found any other product like it, and what I do in Trello is crucial for my business.
They have very good and friendly customer service. They respond very quickly and professionally.
I don't need anything else from them.
They have very good and friendly customer service. They respond very quickly and professionally.
I don't need anything else from them.
What do you dislike about the product?
It would be good to change the client interface a little. One button for the list of Trello boards that are backed up. You could also change the layout of the boards, with those that are not backed up on the left and those that are backed up on the right. I don't need anything else for now.
What problems is the product solving and how is that benefiting you?
I have already written about this before. It is about securing data from Trello. This solves my problem of worrying about losing important data.
Set and forget dependable backups
What do you like best about the product?
After babysitting custom backup scripts for our github organizations for years, the automatic setup and solid functionality of Rewind was very welcome. Excellent web interface and swift customer service.
What do you dislike about the product?
While worth every dollar it still costs money :)
What problems is the product solving and how is that benefiting you?
Dependable third-party SaaS backup
Solid GitHub Backup Tool That Just Works
What do you like best about the product?
It’s incredibly easy to integrate with github and just works. We back up over 300 GitHub repositories daily, including not just code but also issues, labels, milestones, and releases. We've never had a failure, and on rare retries, it handles them automatically. Also, their support is fast and helpful, even billing changes were sorted out quickly.
What do you dislike about the product?
It would be great to have more granular control over backup settings or notifications. Right now, it’s very much a “set it and forget it” tool, which is great, but a few advanced options for power users wouldn’t hurt.
What problems is the product solving and how is that benefiting you?
Rewind helps us protect critical GitHub data, not just code, but also issues, labels, milestones, and releases, across 300+ repositories. It eliminates the risk of accidental deletions, misconfigurations, or data loss, and gives us peace of mind knowing we can restore or recover anything quickly. It saves our team time, reduces risk, and ensures business continuity.
Helpful, friendly & patient support with subscription & implementation
What do you like best about the product?
I have installed rewind backups to a github account in order to protect code that is used for my business, as a software company will be working on our code and I wanted it to be protected in case of any issues. I now feel safe to move forward with this thanks to Rewind. I was a little confused of how to add the subscription to an organisation and Stephan was nothing short of helpful, kind, patient and responsive, making sure I got the outcome I needed, Robyn was also very helpful. The customer support is second to none, thanks guys!
What do you dislike about the product?
I haven't experienced any downsides as of yet. Very happy with my experience using Rewind - I have previously used it for backing up a shopify store too and it was great.
What problems is the product solving and how is that benefiting you?
Keeping old code safe while a new company begin work on updates, giving me peace of mind that our current work will be protected should anything go wrong.
Great app for BigCommerce Site backups and great service!
What do you like best about the product?
The app is so efficient in creating backups for all inventory, category pages, web pages, product pages and automating it so we as merchants don't have to worry or manually do anything. Customer support is also exceptional! Interface of the app is easy to use.
What do you dislike about the product?
The only issue I found is if a product has been deleted and you want to recover it, if it was in a category or page that already has been deleted as well, you are unable to recover the product page after deletion.
What problems is the product solving and how is that benefiting you?
Just to not have to worry about backing up our store's data and we have a few stores so it's good to have this automated by Rewind Backups, knowing our data and inventory are all backed up.
Great Platform & Excellent Service/Support!
What do you like best about the product?
Having everything backed up easily - it's vital. Super easy implementation. My favorite aspect so far has been the Customer Service. I love when it is obvious a company cares, and really does their very best to assist in a timely fashion. 10/10 for CS at Rewind!! Many features, and all are easy to use and integrate!
What do you dislike about the product?
Have not come across anything I would suggest changing actually so nothing to share here.
What problems is the product solving and how is that benefiting you?
Ease of use, implementation, and the overall outcomes are ideal backing up SaaS and Cloud Data Security have made this part of the business run very smoothly, and relieves the headaches that would come from not having the platform in place!
General back up inquiry
What do you like best about the product?
Easy set up
Affordable solution for backup for QBO
Quick and courteous customer support
Affordable solution for backup for QBO
Quick and courteous customer support
What do you dislike about the product?
Required engineering support to upload/restore the backup
What problems is the product solving and how is that benefiting you?
Data backup for QBO (not advanced option)
Reviews for Rewind Backups for Azure DevOps
What do you like best about the product?
We found Rewind Backups to be very helpful, as they seamlessly backed up our data with minimal effort.
Great going
Great going
What do you dislike about the product?
would have loved to have backups for Release notes and other services as well
What problems is the product solving and how is that benefiting you?
We were looking for a backup solution on our DevOps to back up repos , work items and pipelines.
Rewind helped us with this
Rewind helped us with this
Nice and Compliant Backup Solution
What do you like best about the product?
Quick and Very easy to use and very easy to implement. The customer support is amazing as well.
What do you dislike about the product?
An amazing feature to add will be to easily find and recover specific items.
What problems is the product solving and how is that benefiting you?
Rewind is being used to backup confluence and GitHub for our organization. This helps us be ISO 27001 compliant and in case for disaster or accidental deletion we can recover whatever we need.
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