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Sales Hub Professional
Powerful sales CRM software designed to help growing sales teams scale pipeline management, automate outreach sequences, and accelerate deal closing.
Reviews (10000)
Leisure, Travel & Tourism
Great Sequences, but HubSpot Can Feel Bloated
Reviewed on Jul 31, 2026
Review provided by G2
What do you like best about the product?
Sequences seem to be a good aspect of hubspot
What do you dislike about the product?
Fairly bloated software. Sometimes its simply too much
What problems is the product solving and how is that benefiting you?
helping us refine and track leads
Bobbie S.
Great Tracking and Metrics, but Contact-to-Company Switching Needs Smoother Setup
Reviewed on Jul 30, 2026
Review provided by G2
What do you like best about the product?
I especially like the tracking and metrics capabilities. The toggling back and forth from contacts to companies isn't entirely user-friendly, however...
What do you dislike about the product?
As mentioned, The toggling back and forth from contacts to companies isn't entirely user-friendly. It would be helpful to set up one (company or contact) and have the other set up in tandem
What problems is the product solving and how is that benefiting you?
Company-wide visibility into both our lead funnel and sales pipeline
Financial Services
Easy-to-Use HubSpot with Reliable Data, Seamless Integrations, and Great Support
Reviewed on Jul 30, 2026
Review provided by G2
What do you like best about the product?
The platform is easy to use and lets us manage all sales activity in one place, with reports that are simple to access and clear tracking for both activities and deals. This helps us actively monitor performance with reliable, up-to-date data at all times. Because the platform performs consistently, we can trust the data it pulls and continually adjust our KPIs and tracking based on real-time information.
It’s also been great to connect and integrate our existing systems, so we can enhance our processes with HubSpot without having to reinvent everything. Customer support and training have been a big help for the whole team, allowing us to work out best practices and use the platform to its full potential. That support has helped us create efficient workflows that save time and let us complete more tasks, which means we see an instant ROI through time saved and improved sales team productivity. The AI intelligence helps us enhance records and enables our sales enablement team to focus on bigger tasks while eliminating time-consuming manual processes.
It’s also been great to connect and integrate our existing systems, so we can enhance our processes with HubSpot without having to reinvent everything. Customer support and training have been a big help for the whole team, allowing us to work out best practices and use the platform to its full potential. That support has helped us create efficient workflows that save time and let us complete more tasks, which means we see an instant ROI through time saved and improved sales team productivity. The AI intelligence helps us enhance records and enables our sales enablement team to focus on bigger tasks while eliminating time-consuming manual processes.
What do you dislike about the product?
Although HubSpot is always updating and advancing its technology and overall performance, it can occasionally be difficult to find certain services and build workflows when information in the platform has been updated or changed. The upgrades are generally useful, but because they can sometimes roll out quite quickly, it can be challenging to keep up with everything that’s changing.
What problems is the product solving and how is that benefiting you?
HubSpot has been an integral part of scaling up our sales processes. We’ve been able to manage and track the work of multiple sales associates at the same time, and build reliable KPIs along with consistent KPI tracking.
We moved to HubSpot because we needed a central place for our sales data, and it has enhanced every part of our sales process. All areas of the sales team can now work more efficiently, and the reporting means we can reliably track exactly where we are across everything at once.
Before HubSpot, we were using spreadsheets and a lot of manual data entry. Since moving to HubSpot, we’ve been able to integrate our external systems, which has largely removed the need for so much manual work. As a result, we’re much more efficient with our time and can focus on actual selling rather than getting lost in administrative tasks that took time and cost money.
We’re also able to spot patterns and create sales structures based on those patterns, which puts us in a far better place for pipeline growth. Overall, the reporting is helping all departments.
We moved to HubSpot because we needed a central place for our sales data, and it has enhanced every part of our sales process. All areas of the sales team can now work more efficiently, and the reporting means we can reliably track exactly where we are across everything at once.
Before HubSpot, we were using spreadsheets and a lot of manual data entry. Since moving to HubSpot, we’ve been able to integrate our external systems, which has largely removed the need for so much manual work. As a result, we’re much more efficient with our time and can focus on actual selling rather than getting lost in administrative tasks that took time and cost money.
We’re also able to spot patterns and create sales structures based on those patterns, which puts us in a far better place for pipeline growth. Overall, the reporting is helping all departments.
Aaron S.
User-Friendly HubSpot with Insightful Information
Reviewed on Jul 29, 2026
Review provided by G2
What do you like best about the product?
HubSpot is user-friendly and provides very insightful information.
What do you dislike about the product?
There are limitations on the number of contacts allowed.
What problems is the product solving and how is that benefiting you?
Intensive training associated with other platforms.
Xolisile N.
HubSpot Sales Hub Keeps Our Sales Process Organized and Easy to Manage
Reviewed on Jul 29, 2026
Review provided by G2
What do you like best about the product?
What I like most about HubSpot Sales Hub is how it keeps the entire sales process organised in one place. Having emails, follow-ups, tasks, and customer interactions all in a single platform makes it easier to stay on top of opportunities and build stronger relationships while saving time.
What do you dislike about the product?
One downside is that some of the more advanced features are only available on higher-tier plans, which can be limiting for smaller teams. That said, I think the core functionality is still very strong and easy to use.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub solves the problem of scattered sales activities by bringing emails, follow-ups, customer information, and pipeline management into one platform. This helps me stay organised, save time, and ensure no opportunities or follow-ups are missed.
Joline H.
Easy to Use and Keeps Tasks Organized with Dialer Integration
Reviewed on Jul 28, 2026
Review provided by G2
What do you like best about the product?
easy to use integrates with dialer keeps my tasks in order
What do you dislike about the product?
sometime my contact does not pull up when that happens I make dup contact
What problems is the product solving and how is that benefiting you?
help me save time time and keep my task in order
Komal C.
Easy-to-Use CRM That Keeps Sales Organized in One Place
Reviewed on Jul 28, 2026
Review provided by G2
What do you like best about the product?
It is very easy to use and it brings all sales activities into one place. It helps in email tracking, meeting scheduling, deal pipelines, and automation helps to save time. It keeps overall sales process organized. It's very helpful in lead management. For me it's the best CRM which provides complete view of customer interaction.
What do you dislike about the product?
One downside is that some advanced features are only available in higher-tier plans which can be bit expensive for smaller business.
What problems is the product solving and how is that benefiting you?
It fully solves the challenge of managing leads and sales activities by bringing everything into one place. It keeps customer information, emails, meetings, and deals organized, which reduces manual work and makes it easier to stay on top of day-to-day sales tasks.
For me, it makes it easier to track follow-ups, monitor the sales pipeline, stay on top of customer interactions, ultimately saving time and improving productivity.
For me, it makes it easier to track follow-ups, monitor the sales pipeline, stay on top of customer interactions, ultimately saving time and improving productivity.
Accounting
Board View Makes Moving Leads Through the Pipeline Effortless
Reviewed on Jul 27, 2026
Review provided by G2
What do you like best about the product?
The board view is a nice way to easily move leads through the different stages of the pipeline.
What do you dislike about the product?
Some of the filter settings were a little confusing at first, but once I got the hang of them, it wasn’t so bad. It would also be nice if templates were easier to leverage.
What problems is the product solving and how is that benefiting you?
From my viewpoint, it gives me clear visibility into the customer pipeline, including how many deals I’ve closed, and it also supports outbound email marketing.
Genesis A.
User-Friendly, Highly Customizable, and Complete—Covers Everything I Need
Reviewed on Jul 27, 2026
Review provided by G2
What do you like best about the product?
User-friendly and easy to personalize, with deal properties that help me track specific areas for my clients. I also really like the dashboard option, where I can compare data and display it in a graphic with easily traceable information. Overall, it’s a very complete tool that covers everything I need.
What do you dislike about the product?
The main package includes only a few sales seats, and each additional seat is expensive. I think offering discounted pricing at certain seat quantities would be a strong selling point and would encourage people to purchase more seats when they need them.
What problems is the product solving and how is that benefiting you?
It helps me keep our pipeline organized, so I always know exactly where my team and I stand in relation to our goals. Thanks to the email tracker, my team and I don’t have to guess which client is more interested or who has received the information. That insight and data really help us stay on top of follow-ups and close more deals.
Divyanshu M.
Transforms Messy Sales Data into a Proper Format
Reviewed on Jul 25, 2026
Review provided by G2
What do you like best about the product?
Helpful in sales regarding all the messed data to a oroper format
What do you dislike about the product?
Nothing now but definitely there is something we missed
What problems is the product solving and how is that benefiting you?
Helpful in getting the best solution