Sales Hub Professional
HubSpotReviews from AWS customer
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Intuitive Integration, But Beware of Paywalls
What do you like best about the product?
I like that HubSpot Sales Hub has a pretty intuitive interface with a lot of functionality and integrations with other products we use. It's great for managing all of my sales activities, from email prospecting to follow-ups, booking meetings, and keeping notes about interactions. The integration with Google Workspace, like Google Calendar and Gmail, is really useful for me. It's also a central place for managing different email addresses for various departments, like sales, success, and affiliates. I've found it helpful for tracking everything in one place, including integrations with tools like Mailchimp and different data warehouses for marketing.
What do you dislike about the product?
One of the most annoying things about HubSpot Sales Hub is there are a lot of paywalls or pay gates. We're on the second largest subscription type, Pro, and the next one up is Enterprise. There are some pretty basic functions that you would think would be included in our current subscriptions that just aren't. Every time you want to do anything related to another hub, that's usually an upgrade or a separate cost. If you're just trying to piece it together along the way, they definitely know what features users want to use, and then they charge more than what a separate platform would probably be a la carte.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub lets me track conversations, take notes, book meetings, and maintain records. It improves team processes for deal tracking and onboarding.
A Game-Changer for Sales Efficiency and Automation
What do you like best about the product?
I find HubSpot Sales Hub super intuitive to use. There's a lot of automation that can be built in, so there's a lot less manual work needed. Many of the workflows, templates, and documents are very easy to manage on my own, and I've taught myself how to use it, which says a lot about the technology. I really enjoy how user-friendly HubSpot is compared to Salesforce, which I found to be a bit clunky. HubSpot is constantly evolving and provides a lot of little help and insights along the way with the Breeze AI assistant, suggestions, emails, and a whole education system that's readily accessible. It allows me to continue to grow and learn on the platform.
What do you dislike about the product?
In Canada, we don't have HubSpot payments integrated, so we're still using QuickBooks or another external payment system. It would be great if that option was offered in Canada to make it a one-stop shop for everything. The initial setup was a bit challenging because conveying exactly what your use case is can be difficult, especially since HubSpot is typically used for software companies. It was a bit different in terms of sales process design and setting that up. The processes don't always fit into HubSpot's mold and templated approach, which required some figuring out.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps scale outreach, build databases, and ensure no leads fall through the cracks. Integrating forms with the CRM increases efficiency, speed, and improves close rates.
Intuitive CRM Interface, Limited Customizability
What do you like best about the product?
I like the UI simplicity and the number of features HubSpot Sales Hub offers. The UI is naturally quite intuitive, allowing us to get up to speed quickly, which helps our team members keep records filled in and up to date. The features, particularly for marketing, are simple to get up and running, which is great for a business starting their journey in marketing and CRM. The easy and intuitive setup makes it quick to get going.
What do you dislike about the product?
I find the lack of customizability in HubSpot Sales Hub compared to Salesforce a limitation. Salesforce has a lot of intricate customizability, objects, and fields that are a bit greater than what HubSpot offers.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub because it provides an easy-to-use CRM with automations and flows, allowing our team to keep the CRM updated with a good interface.
User-Friendly CRM with Strong Integrations—But Pricey and Support Can Be Slow
What do you like best about the product?
I like that it supports multiple integrations, includes an AI assistant, provides performance metrics, and is user-friendly.
What do you dislike about the product?
I don’t like that it’s one of the highest-priced CRMs. Support can also take quite a while to resolve issues, which can be frustrating when I need help quickly.
What problems is the product solving and how is that benefiting you?
It keeps our entire contact base in one place. It also supports timely follow-ups, automated tasks, workflows, and better organization of our contacts.
Comprehensive CRM for Small Teams, Needs Intuitive UI
What do you like best about the product?
I found HubSpot Sales Hub to be a fairly comprehensive solution for me. I'm a small organization, but it allowed me to have the capabilities of larger firms at a somewhat competitive price point. Their customer service was very good initially. The initial setup was great; an Account Executive walked me through it, and it was pretty easy to get started.
What do you dislike about the product?
Some of the features had to be relearned; it's not as intuitive as I would have liked.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub for organizing contact data, invoicing, and email sequencing, which helps me have capabilities of larger firms at a competitive price.
Ultimate sales productivity tool: Cuts manual work and offers complete control and automation
What do you like best about the product?
See it cuts out all the manual process and allows our sales and marketing team to easily handle integrations. Even we were able to manage the leads, sales pipelines, sales conversions efficiently using HubSpot sales hub. Not to forget the UI/UX and support of this tool is of A1 quality.
What do you dislike about the product?
I think the pricing factor could have been slightly lower so that even the SMBs can purchase the tool and use them for their business.
What problems is the product solving and how is that benefiting you?
Our team has been actively involved in sales for the past 10 years, and we have faced multiple challenges in managing leads, pipelines, and workflows. Fortunately, HubSpot Sales Hub is solving these problems and helping to increase the productivity of our sales team.
Customizable Pipelines and Fields That Fit Our Workflow
What do you like best about the product?
The ability to customize the pipeline and the fields to suit your needs.
What do you dislike about the product?
The aggressive pricing jump between tiers often prevented me from accessing to more advance capabilities such AI.
What problems is the product solving and how is that benefiting you?
If you work for a structured product or service company you cannot avoid having a CRM to keep track of sales activities, outreach, lead scoring etc. Also, Hubspot'UI is efficient and fast
All-in-One Sales Hub That Streamlines Follow-Ups, Scheduling, and Deal Tracking
What do you like best about the product?
Kills tab switch fatigue by centralizing emails,calls, and deals in one place, so you never losr the thread of conversation. Sequences tool lets you put your follow-ups on autopilot without sounding like a robot, ensuring no lead falls through the cracks. Meeting scheduler eliminates the work to schedule the meetings; letting prospects book time on my calendar instantly. Drag & drop deal board makes it incredibly easy to see exactly where revenue is stuck and which deals are ready to close.
What do you dislike about the product?
Setting up advances workflows and custom objects suprisingly counterintuitive, often requiring a dedicated admin or an outside consultant to get it. The interface can get cluttered with tooks you might not use, making dashboard feel a bit overwhelming for sales reps who just want a sample to-do list. If you have highly specific or complex data needs, you'll likely find the standard reporting dashboards a bit too templated and restrictive without expensive add-ons.
What problems is the product solving and how is that benefiting you?
It stops info from being trapped in sticky notes by centralizing every cell, email and meeting into a single source of truth for the whole team. it also uses AI agents and automation to handle soul-crushing tasks like lead research and manual data entry, giving you back hours each week to focus on actual selling. It provides real-time visbility into deal health, solving mystery of where revenue is stucj so you can proactively fix the bottlenecks before they hit your quarterly goals.
Detailed Reporting, Sales, and Email Campaigns All in One Place
What do you like best about the product?
Reporting, sales use, email campaigns, in one spot in detail.
What do you dislike about the product?
Reporting structuring, inability to easily cross report.
What problems is the product solving and how is that benefiting you?
Integration and CRM use as well as data.
Intuitive, Clean UI with Decent Performance
What do you like best about the product?
its very intuitive and the UI is pretty clean so overall a good product. good performance as well with very less downtime.
What do you dislike about the product?
i want the ability to customise my experience with my own colours and branding
What problems is the product solving and how is that benefiting you?
it streamlines our sales operation in our organisation. make documenting very useful for sales roles
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