Sales Hub Professional
HubSpotReviews from AWS customer
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User-Friendly CRM, But Needs Speed Improvement
What do you like best about the product?
I like the AI conversation summary in HubSpot Sales Hub, and the initial setup was very easy.
What do you dislike about the product?
I think the deal management could be better, and sometimes the CRM can get sluggish, which affects the speed.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps me with CRM management.
Easy to Adopt and Integrate, but Slow Search and Cluttered Pages
What do you like best about the product?
The UI is easy for first-time CRM users and largely self-explanatory. It integrates well with other products, and the migration process is straightforward. That said, I faced performance issues due to slow load times and a search function that doesn’t feel very refined. Compared with newer CRM players, it also feels a bit obsolete when it comes to artificial intelligence features. Support is average.
What do you dislike about the product?
The AI features feel obsolete. The search feature gives inaccurate results when working with a large database. The dashboard and account page also feel cluttered, which makes it harder to navigate and find what I need.
What problems is the product solving and how is that benefiting you?
Managing the database and connecting with other 3rd party apps is easier. It’s also easy to use for freshers and first-time users, which makes it simpler to train them. Overall, it mainly solves database management problems, especially for an org with a huge lead list and a lot of account space to manage.
Easy-to-Deploy, All-in-One CRM with Strong Value for Small Businesses
What do you like best about the product?
It brings together sales contacts, marketing, deal tracking and analytics. It's easy to deploy and start using. For a small business especially it offers a good comprehensive toolset and ease of use with affordable starting prices.
What do you dislike about the product?
As company usage grows the pricing also goes up quite rapidly. Also the integration capabilities while good will not scale quite as well as some enterprise focused platforms.
What problems is the product solving and how is that benefiting you?
It helps us keep track on all our sales deals, sales analytics and also track communications with the contacts.
Easy Pipeline Tracking with Automated Reports and Smooth CRM Integration
What do you like best about the product?
Easy pipeline tracking, plus automated reports and dashboards. CRM integration is straightforward and helps improve sales productivity.
What do you dislike about the product?
Some advanced features are expensive.Initial setup can feel complex for new users.
What problems is the product solving and how is that benefiting you?
Sales pipeline, Deals tracking, & onboarding has gotten easier to track. Conversion % are much better understandable now.
Easy Lead & Email Tracking with a Clean UI and Powerful Deal Pipeline
What do you like best about the product?
What i like best about Hubspot sales hub is how easy it is to track leads, emails and followups from one place. The UI is cleanand simple to navigate, so the team was able to adapt quickly without maching training.The email tracking and deal pipeline features are especially useful in day to day sales activities because they give clear visibility into customer interactions and pending opportuntities. Integration with email tools also works smoothly, which saves time and reduce manual updates.
What do you dislike about the product?
One thing that could improve in Hubspot sales hub is the pricing, especially when additional users or advanced features are required.Some reporting and automation configurations also take time to set up properly if the workflow is more complex. The platform is generally east to use, but certain customisation options can feel limited unless you move to higher tier plans. AI related suggestions are helpful in some areas, though they still feel basic for more advanced sales use cases
What problems is the product solving and how is that benefiting you?
It helps us centralize lead management,sales tracking and customer communication in one platform instead of managing everything manually through spreadsheets and emails. It has improved follow up consistency, provided better visibilityinto the sales pipeline and reduced the time spent on manual updates and tracking activities
Everything in One Place to Keep the Team Aligned on Customers and Prospects
What do you like best about the product?
I like that we have everything related to our customers and prospects in one place. It also gives us the option to reach out to them, and it keeps my whole team on the same page about what’s going on with our customers and prospects.
What do you dislike about the product?
That a lot of features that are useful might have hidden costs.
What problems is the product solving and how is that benefiting you?
It is actually a good CRM and a tool for our Sales Team. It brings everything in one place and enable my team members to reach out to as many people as they can.
Effortless Outreach and Advanced Sorting with HubSpot
What do you like best about the product?
I find the import and export feature, where I can export all the companies we've contacted during our outreach activity, really nice and effective. We also have a lot of advanced experience with it, which helps a lot in sorting down what kind of people or companies we want to interact with. The initial setup was quite easy; it wasn't difficult at all. Plus, the customer service team is engaging and interactive with any issues that I face, which really helps.
What do you dislike about the product?
I think HubSpot Sales Hub can be improved by having a feature where it can be added as an extension to Excel. It would be helpful if changes made in Excel could be automatically updated in HubSpot, so I don't have to switch back and forth to do the activities.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps me manage outreach campaigns and business development. It serves as an internal database for our financiers and company lists. The import and export features streamline contacting companies, and advanced sorting aids in selecting the right contacts.
Solid CRM with some reporting limitations
What do you like best about the product?
As a RevOps consultant, the pipeline visibility hands down. Seeing deal stage duration, rep activity, and forecast accuracy all in one place, without stitching tools together, is what makes HubSpot Sales Hub genuinely useful day to day.
What do you dislike about the product?
The reporting customization hits a ceiling faster than it should. You can build solid dashboards, but the moment you need something slightly non-standard like multi-touch attribution or complex cross-object reports, you're either exporting to Excel or paying for Operations Hub on top of everything else.
What problems is the product solving and how is that benefiting you?
Keeping the full sales process in one place instead of scattered across spreadsheets and disconnected tools. The benefit is less time on admin and more visibility into what's actually driving revenue.
Connections inside Hubspot.
What do you like best about the product?
The way to find and link the proposal inside is not user friendly
What do you dislike about the product?
The way to fill the propsosal inside, and the link among opportunities and customers dont work nice.
What problems is the product solving and how is that benefiting you?
Easy to connect my email, and make the reports for the top management
Powerful Calling and Team Dashboard in One Place
What do you like best about the product?
The calling feature, and seeing the dashboard of the complete team as well as the email and task we can log in there
What do you dislike about the product?
The emails open rate it shows is one things that I hate, as it does not give ne clear view
What problems is the product solving and how is that benefiting you?
Doing calling and 1-many email, i.e 500 per day for us. Helping us get more meeting
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