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Sales Hub Professional
Powerful sales CRM software designed to help growing sales teams scale pipeline management, automate outreach sequences, and accelerate deal closing.
Reviews (10000)
Valerie K.
Time-Saving Navigation, Flexible Dashboards, and Seamless Prospecting
Reviewed on Jun 04, 2026
Review provided by G2
What do you like best about the product?
Navigation saves me time and makes the platform easier to use. I love how we can quickly flex our reports and dashboards as we need them. Sequences are easy to create, clone, and adjust, which helps keep me in front of my clients automatically. The AI assistance is there when I need a second opinion, and Customer Support is helpful and quick to respond.
What do you dislike about the product?
Of all the CRMs I’ve used for sales—Goldmine, ACT, Salesforce, and Microsoft Dynamics—this has been the easiest to work with, while still delivering the most robust performance. It saves me time and lets me focus on talking with prospects, while the technology warms up my leads in the background.
What problems is the product solving and how is that benefiting you?
I used to email leads one by one, but now all of that happens automatically, which saves me a tremendous amount of time. Plus, I can see when they engage and tell which sequences are performing best.
Sebnem A.
A Powerful and User-Friendly Sales Platform
Reviewed on Jun 04, 2026
Review provided by G2
What do you like best about the product?
HubSpot Sales Hub stands out for its ease of use and intuitive interface. It makes it simple to manage contacts, track sales activities, and keep all customer information in one place. The email tracking, task management, and pipeline visibility features help users stay organized and follow up with prospects more effectively. Overall, it improves productivity without requiring extensive training.
What do you dislike about the product?
While HubSpot Sales Hub is a powerful platform, some advanced features can be difficult to fully utilize without additional training or higher-tier plans. Certain customization and reporting options may also feel limited for users with more complex requirements. However, for day-to-day sales activities, the platform remains highly effective and reliable.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps us centralize customer and prospect information, making it easier to manage relationships and track sales activities. Before using the platform, important details and follow-ups could be scattered across emails, spreadsheets, and different tools. With HubSpot Sales Hub, everything is organized in one place, which improves visibility, saves time, and helps ensure that no opportunities are missed. As a result, our team can work more efficiently and focus on building stronger customer relationships.
Anonymous
Organizational Powerhouse with AI Boost
Reviewed on Jun 04, 2026
Review provided by G2
What do you like best about the product?
I like the way HubSpot Sales Hub keeps us organized and how we can leverage AI to really accelerate our workflows. The ability to query and enrich our information is very valuable when we're preparing for our products.
What do you dislike about the product?
I think that HubSpot could do a better job of integrating with our data infrastructure. It would be nice if we had an easier ingestion pipeline for information on HubSpot. Currently, having these data sources speak to each other more easily is the main gap we have in our system.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to keep track of our customers and their contact information. It keeps us organized and leverages AI, helping us accelerate our workloads.
Ben K.
So Easy to Learn and Use—No Training Needed
Reviewed on Jun 03, 2026
Review provided by G2
What do you like best about the product?
It is a really easy crm to use cold. I was able to learn it without any formal training
What do you dislike about the product?
Our data is pretty dirty, and I’d really love to have something that can detect bad data.
What problems is the product solving and how is that benefiting you?
Clear views on all activity within the business allows us to make better decisions
Hospital & Health Care
Highly Customizable CRM with Flexible Profiles, Deals, and QuickBooks Integration
Reviewed on Jun 03, 2026
Review provided by G2
What do you like best about the product?
Very customizable for each account. Can add Different options for creating a customer profile. Can attach sales deals and tasks accordingly. Can integrate with AP systems like quickbooks.
What do you dislike about the product?
There are a ton of features. I understand Hubspot can offer education for using the sales features but the overcustomization could be challenging to navigate.
What problems is the product solving and how is that benefiting you?
Maintaining emails (gmail integration), summary of each customer account, tracking where the customer is at in the sales pipeline.
Computer Software
Good for Staying Organized, but Automations and Deal Pipeline View Need More Clarity
Reviewed on Jun 03, 2026
Review provided by G2
What do you like best about the product?
HubSpot offers a nice way to keep track of contacts and tasks, which helps streamline the sales process and stay organized.
What do you dislike about the product?
Some of the HubSpot automations feel limited when it comes to advanced calculations. Also, the sales pipeline view for deals could provide a clearer, more complete overview, so it’s easier to understand what’s happening at a glance.
What problems is the product solving and how is that benefiting you?
It helps me work with a larger number of contacts and companies, and it’s also great for automating tasks across the whole team.
Garo A.
Powerful Automations, Workflows, and Sequences That Just Work
Reviewed on Jun 03, 2026
Review provided by G2
What do you like best about the product?
I love the automations, workflows, and sequences, and how well they work.
What do you dislike about the product?
Everything works great. I really love how good Sales Hub is, and I honestly have nothing to complain about.
What problems is the product solving and how is that benefiting you?
I use it to manage leads and pipelines, and I really appreciate how easy it is to use. The integrations are also very good, which makes it simpler to keep everything connected.
Calvin M.
HubSpot Sales Hub Makes Sales Activity Easy to Manage in One Place
Reviewed on Jun 03, 2026
Review provided by G2
What do you like best about the product?
What I like best about HubSpot Sales Hub is how easy it makes it to manage my sales activity in one place. It helps me track emails, calls, tasks, deals, and follow-ups without having to jump between multiple systems. The CRM is user-friendly, the automation saves time, and the visibility into pipeline activity makes it easier to stay organized and focused on the right opportunities.
What do you dislike about the product?
The only thing I would say is that the mobile app could always be a little better, but I think that is true with most CRM and sales tools. The desktop experience is strong, but on mobile some tasks can feel a little less smooth or take a few extra clicks. Overall, it still works well and HubSpot Sales Hub is a very useful tool for managing sales activity.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps solve the problem of keeping sales activity organized and visible. It allows me to track deals, follow-ups, emails, calls, tasks, and customer notes in one place, which makes it easier to manage my pipeline and stay on top of opportunities. It also helps reduce missed follow-ups, improves communication across the team, and gives better visibility into where each deal stands. Overall, it saves time and helps me be more efficient and consistent in my sales process.
Hospital & Health Care
Easy, Straightforward UI That Gets the Job Done
Reviewed on Jun 03, 2026
Review provided by G2
What do you like best about the product?
Easy UI and does just what it needs to do.
What do you dislike about the product?
Reporting is a bite less than salesforce
What problems is the product solving and how is that benefiting you?
Tracking leads. Prospects and follow ups.
Stephanie D.
Sales and Marketing Integration That Boosts Team Autonomy and Visibility
Reviewed on Jun 03, 2026
Review provided by G2
What do you like best about the product?
I like the integration between Sales and Marketing activities. It’s given the sales team the autonomy to reach out to their contacts, while still providing visibility into activity and engagement across the wider Commercial teams.
What do you dislike about the product?
There are some sequence limitations the team isn't fond of. Also, the Meetings feature is very limited.
What problems is the product solving and how is that benefiting you?
Engagement with Contacts