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Guru Enterprise AI Knowledge Platform
Guru is the governed knowledge layer for enterprise AI. When company knowledge is fragmented, outdated, or ungoverned, AI produces unreliable answers, creates compliance risk, and erodes trust. Guru solves this at the foundation - structuring and strengthening scattered knowledge, enforcing centralized policy and permissions across every AI consumer, and delivering cited, permission-aware answers to every person and AI system in your stack. Unlike platforms that connect and retrieve, Guru governs and improves: verification workflows and AI-driven maintenance keep knowledge accurate automatically, and every correction propagates instantly across every surface and MCP-connected tool. The result is a knowledge layer that gets more accurate the longer it runs, with full audit logs, lineage, and compliance controls built in.
Reviews (2322)
[TURO] Mohannad S.
Flawless Knowledge Management Experience
Reviewed on Sep 07, 2026
Review provided by G2
What do you like best about the product?
I like how Guru makes the experience easier for us, and the navigation through it is easy. The idea of hyperlinks programs in there is great as it makes sharing easier, whether in note cases or to share it with team members, which helps me. Also, the head titles are very informative making the main category more visible for us. The initial setup was so easy, as I got from my training. I also think it's pretty good overall because it's nearly perfect.
What do you dislike about the product?
maybe sometimes there will be lots and lots of information without coloring or anything so it being a bit confusing
What problems is the product solving and how is that benefiting you?
I use Guru to find information quickly to assist customers according to policies. It solves nearly every problem, makes navigation easy, and facilitates sharing with hyperlinks and clear headlines.
UTSAV A.
Fast tool which makes information easy to find across multiple platform
Reviewed on Jul 18, 2026
Review provided by G2
What do you like best about the product?
It is very fast across multiple systems and provide the accurate data as per the sop’s of the company after reading it deliberately
What do you dislike about the product?
All seems to be good but price perspective lil bit higher if any startup want to use ut its bit expensive acc to them
What problems is the product solving and how is that benefiting you?
Like we dont need to search any doc or info on many sources of company we can easily get it with the help of guru
Anonymous
Efficient Knowledge Access, Needs AI Improvements
Reviewed on Jul 14, 2026
Review provided by G2
What do you like best about the product?
I use Guru as an internal knowledge base for finding company resources quickly. I like that it's easy to find things, and the search feature is especially valuable. I appreciate that the cards aren't focused on formatting, which takes the pressure off making them look super pretty. The initial setup of Guru was pretty easy, even though transferring resources was a lot of work, it wasn't technically complicated.
What do you dislike about the product?
The AI responses in Guru definitely need improvement. There are some small glitchy things, like needing to be part of the verification group to have edit access to a collection. This means when I edit a card, it automatically gets verified, even though I'm just editing for formatting and am not a subject matter expert. Also, if I move a card between collections, it automatically verifies it.
What problems is the product solving and how is that benefiting you?
I use Guru to find company resources quickly, like HR policies and tech support tools. It's easy to search and has significantly cut down on the time employees spend looking for resources as well as the amount of questions subject matter experts receive. We switched from Confluence because searching was hard, there were no analytics, and the UI wasn't appealing.
John Zoren C.
Easy Search with Compact, Informative Results
Reviewed on Jul 06, 2026
Review provided by G2
What do you like best about the product?
it is easy search and all information is compact and informative
What do you dislike about the product?
the generic searches that makes things cluttered and not onpoint at some time
What problems is the product solving and how is that benefiting you?
business problems and inquiries also specific information needed to be provided to the members
Dairon P.
Automated Verification Keeps Our Knowledge Repository Trustworthy
Reviewed on Jun 15, 2026
Review provided by G2
What do you like best about the product?
What I like best is the automated verification workflows. Instead of the content becoming obsolete, the platform enforces ownership by prompting subject matter experts to re-verify knowledge on a set schedule. This maintains a highly trustworthy repository for our support specialists directly inside our communications tools.
What do you dislike about the product?
The card-based UI/UX is overly rigid for long-form technical documentation, causing fragmentation. Additionally, onboarding new users is difficult because the advanced search requires highly precise keywords, often leading to initial navigation frustration and steep adoption curves.
What problems is the product solving and how is that benefiting you?
The platform eliminates fragmented information silos across our organization. Through native Slack and browser extensions, our frontline specialists access verified answers directly in their live workflows. This direct data access minimizes context-switching and significantly impoves search performance and support response times.
N S.
Organizes and Shares Knowledge Efficiently for Better Team Collaboration
Reviewed on Jun 13, 2026
Review provided by G2
What do you like best about the product?
What I like best about Guru is its ability to organize and share knowledge efficiently. It makes information easy to find, improves team collaboration, and helps reduce time spent searching for important resources.
What do you dislike about the product?
One drawback of Guru is that some advanced features can take time to learn, and managing large amounts of content may require regular organization to keep information up to date.
What problems is the product solving and how is that benefiting you?
Guru solves the problem of scattered information by providing a centralized knowledge base. This helps me find information quickly, improves productivity, and ensures that important resources are easily accessible when needed.
Anna M.
Essential Intranet Replacement with Smart Features
Reviewed on Jun 04, 2026
Review provided by G2
What do you like best about the product?
I love the search function in Guru, as it is comprehensive and easy for new employees to use with simple inquiries like 'benefits' or 'policies'. I also appreciate the AI response bot on Slack, which learns quickly from positive or negative feedback. Additionally, setting up Guru was fairly easy.
What do you dislike about the product?
Sometimes the responses from the AI response bot are inaccurate.
What problems is the product solving and how is that benefiting you?
Guru solves the issue of accessing critical company info and is easy for new employees with its comprehensive search function. I love the AI response bot on Slack; it enhances the experience.
Anonymous
Easy Navigation but Lacks AI Functionality
Reviewed on May 21, 2026
Review provided by G2
What do you like best about the product?
I liked how easy it was to navigate Guru. It was very easy to pull up what I needed, and the folders were well-managed by my team, which I think helped. I could also search by owners and managers, and that was really helpful too.
What do you dislike about the product?
Well, we ended up leaving Guru as users, but I think it's because it lacked AI functionality that we were looking for.
What problems is the product solving and how is that benefiting you?
I use Guru as a huge enablement resource to refer to workflows, direct new hires, and access necessary processes easily.
[TURO] Islam A.
Direct, Easy to Navigate, and Perfectly Designed
Reviewed on May 18, 2026
Review provided by G2
What do you like best about the product?
Direct and to the point, easy to follow and navigate
What do you dislike about the product?
It's perfect in its design. So nothing to be disliked for
What problems is the product solving and how is that benefiting you?
It's a knowledge base for my job, and it has all the info I need to do my job
Olumide A.
Interactive, User-Friendly UI with Great Integrations and Productivity Gains
Reviewed on May 12, 2026
Review provided by G2
What do you like best about the product?
It is interactived, the UI/UX is friendly and can be navigated easily, the integrations from a new user is quiet a fantastic job because it is easier for a new use to enjoy the performance of the Guru cards, it helps increase the productivity at work and it is supportive when i was onboarding, the intelligence and ability to call back training materials when needed is a good return of investment
What do you dislike about the product?
Still enjoying the benefits so far, not much i can say about what i dislike
What problems is the product solving and how is that benefiting you?
Guru helps with the workspace, it helps recall issues and cards that customers deal with daily