Deep email analyses with Harmony Email & Collaboration
What do you like best about the product?
Harmony Email provides advanced filtering, threat detection and unmatched security in the email workspace. I like the web interface in Check Point Infinity Platform that lets me see quarentined emails in Check Point and Microsoft 365 outlook, also there are many filtering options to find emails.
What do you dislike about the product?
There is a bit of a delay between sending and receiving emails (especially with lots of files) but it's still very fast and usable.
What problems is the product solving and how is that benefiting you?
Filters phishing emails, scans files and text in emails, opens all links through Check Point firewall. Overall it's a set and forget implementation.
Has prevented threats effectively and gives detailed visibility across connected devices
What is our primary use case?
My main use case for Check Point Harmony Email & Collaboration involves using a Check Point 1800 Quantum Spark, which is not available in the options. I have used this Check Point as a firewall that is attached to my on-premises office, saving all my functions from malware attacks and various threat attacks.
Check Point Harmony Email & Collaboration has saved me from many threats and malware, and since I attached this Check Point in my office premises, I haven't faced any glitches or issues.
I do not have anything else to add about my main use case or any other ways it has helped my organization.
What is most valuable?
In my experience, Check Point Harmony Email & Collaboration offers great features, including a comprehensive dashboard where I can see everything easily in the admin interface. The dashboard shows details about mobile devices, phone devices, smart watches, each in different categories, which allows for easy identification. I have used different firewalls before that don't have options such as this, and Check Point includes this very good function.
Check Point Harmony Email & Collaboration has positively impacted my organization significantly. Earlier, when I used a different kind of firewall without multi-layer functions, my users faced issues often. However, since Check Point came into my office premises, it helps me substantially by detecting malware threats and ransomware threats, stopping them at the firewall itself before they reach the end user.
I have noticed many positive changes since using Check Point Harmony Email & Collaboration. Previously, we received many support calls from users regarding malware threats and issues indicated by exclamation symbols. Now, whenever any user attempts to access unwanted sites, the firewall automatically blocks access and provides a pop-up to me as the admin, allowing me to log into the admin console immediately and block the device.
What needs improvement?
I do not feel there is anything to improve in Check Point Harmony Email & Collaboration. What is currently available is sufficient and very good.
As of now, I do not have anything to add regarding needed improvements as everything is functioning properly.
For how long have I used the solution?
I have been using Check Point Harmony Email & Collaboration for the past 1.8 years.
What do I think about the stability of the solution?
Check Point Harmony Email & Collaboration is very stable, and I have not experienced any downtime or reliability issues.
What do I think about the scalability of the solution?
Check Point Harmony Email & Collaboration's scalability is excellent. It is already growing with my organization, and the support provided by Check Point Harmony meets my expectations and even exceeds them.
How are customer service and support?
For customer support, I would give a rating of nine out of ten.
I rate customer support nine out of ten because sometimes they do not provide immediate assistance, and it can take time for them to respond. That is the only problem; everything else is satisfactory.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I previously used Sophos 122 H, which is a much lower version.
I decided to switch from Sophos 122 H to Check Point Harmony because it offers a much better user login experience.
How was the initial setup?
I would rate Check Point Harmony Email & Collaboration a nine out of ten.
I choose to give it nine out of ten because sometimes support has issues; they take some time when I raise a ticket. If they provided immediate support, I could give a ten out of ten.
What was our ROI?
I have seen a return on investment with Check Point Harmony Email & Collaboration, as it has saved a lot of money.
What's my experience with pricing, setup cost, and licensing?
Regarding pricing, setup costs, and licensing, I find that the functionality they provide for what we paid is worthy.
Which other solutions did I evaluate?
Before choosing Check Point Harmony Email & Collaboration, I did not evaluate any other options; I chose only this one option.
What other advice do I have?
I offer one suggestion to all users considering Check Point Harmony Email & Collaboration: before purchasing any product from Check Point, please consult with Check Point support and account managers, and take a demo for two to three times.
In terms of business relationships, I am not with Check Point as a partner or reseller; I am just a customer.
On a scale of one to ten, I rate Check Point Harmony Email & Collaboration a nine.
Powerful email management with Harmony Email & Collaboration
What do you like best about the product?
The email scanning and filtering is seamless. Once configured the only intervention you might need to do is when you receive an alert.
What do you dislike about the product?
The Web portal has a lot of options which is overwhelming sometimes, but overall there is little to dislike.
What problems is the product solving and how is that benefiting you?
Harmony Email & Collaboration does advanced threat protection and phishing detection. The emails are all analyzed and only go to the destination mailbox if the contents of the email are all proven to be secure. There are many policy configurations, which keep our company and users secure.
Powerful System with Modern Technology
What do you like best about the product?
The system is easy to implement into Office365 and Google Workspace using the provided wizards for each SaaS app. Just provide admin approval and off it goes making the necessary changes.
It offers a wealth of customizable protection options that allow for fine grained protection for various users and groups depending on your needs.
Simplified management of accounts for customers, quick and easy switching between accounts without re-loging.
What do you dislike about the product?
No way to centralize or copy configurations between clients. Once you find a nice baseline you need to manually update it on each client. This does cause for lots of work as there are many settings that can be applied.
What problems is the product solving and how is that benefiting you?
Harmony Email and Collaboration is solving modern day email, chat, and file based attacks for our organization. It uses modern day approaches to detect and prevent modern day attacks that use non-traditional methods of getting to a user. Harmony is able to integrate with not just email, but chats, and file sharing to monitor, detect, and protect many possible vectors. This has helped our organization protect against increasingly common attacks that target critical business systems in the hopes of stealing authentication tokens and credentials to gain access to environments.
Seamless Email filtering with Harmony Email & Collaboration
What do you like best about the product?
I like that all links in emails are automatically analysed by Checkpoint and provide powerful filtering and phishing prevention.
What do you dislike about the product?
The licensing cost is a bit expensive. The UI in the portal is not great and is confusing to navigate.
What problems is the product solving and how is that benefiting you?
It's preventing mostly phishing emails but the file analysing feature is also very thorough. At our company the users don't notice that it's even there, which is a big plus.
Easy way to protect your email and collaboration suite
What do you like best about the product?
The easiest way to protect your email and collaboration suite!
Harmony Email & Collaboration suite ensure that you mail is protected with the highest standard and with a strong integration with office365 for every aspect!
What do you dislike about the product?
I don't found any downsides using Harmony Email & Collaboration suite
What problems is the product solving and how is that benefiting you?
Protect your cloud suite with only few easy step to implement it
Phishing emails significantly drop with effective filtering features
What is our primary use case?
My main use case for Check Point Harmony Email & Collaboration is stopping phishing attacks and spam coming into our users in our organization.
I don't have anything else to add about my main use case or any other ways I use Check Point Harmony Email & Collaboration.
What is most valuable?
The best features Check Point Harmony Email & Collaboration offers are definitely the phishing filtering.
The phishing filtering feature is valuable for me because it stops most of the phishing emails before they hit the users' inboxes, ensuring that users don't see the infected or phishing emails. It's really good at its job, so it stops at least 99% of the emails that come into our organization.
Check Point Harmony Email & Collaboration has positively impacted my organization as it has definitely cut down on the amount of phishing emails that are being delivered to users' inboxes.
We have seen a drastic number of reductions of successful phishing attacks, with metrics showing it stops about 99% of the attempted emails before they hit the user's inbox.
What needs improvement?
I don't think Check Point Harmony Email & Collaboration needs improvement; it just does what it's supposed to do.
I don't want to add more about the needed improvements.
For how long have I used the solution?
I have been using Check Point Harmony Email & Collaboration for one year.
What do I think about the stability of the solution?
Check Point Harmony Email & Collaboration has been very stable for me; I haven't noticed any downtime at all, and even if there's downtime, it fails open, so it won't impact emails.
What do I think about the scalability of the solution?
Check Point Harmony Email & Collaboration's scalability is good, as you pay per user, so it scales automatically as the organization grows.
How are customer service and support?
I would rate the customer support a four, maximum, because I have had to reach out to them, and it wasn't great. I ended up with a technician that didn't actually know how to resolve the issue and was just doing basic level one troubleshooting, so it was very time-consuming to work with them.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I previously used Microsoft Defender before Check Point Harmony Email & Collaboration, but we switched because it was very time-consuming to tune properly, and also, most of the emails were delivered to users' inboxes and then removed afterwards.
How was the initial setup?
My advice for others looking into using Check Point Harmony Email & Collaboration is that it's very easy to set up. I think the setup was done in 30 minutes, so if you decide to go for it, there's not much consideration to be done, actually.
What was our ROI?
I have definitely seen a return on investment, as there are fewer incidents after deploying this software. We have gone from three to four successful phishing attacks every year to a maximum of one.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing for Check Point Harmony Email & Collaboration is that it's licensed per user, and the price is fair. The pricing is very good and easy.
Which other solutions did I evaluate?
I did not evaluate other options before choosing Check Point Harmony Email & Collaboration.
What other advice do I have?
I can give a specific example of how Check Point Harmony Email & Collaboration has helped me stop phishing or spam. We bought this product because Microsoft Defender let through phishing attempts, and one of our users clicked that one. So we looked for a vendor to assist us with additional filtering on our incoming emails. Since we implemented Check Point Harmony Email & Collaboration, it's been great. It stops most, if not all, of the phishing attacks against us.
I would rate Check Point Harmony Email & Collaboration a 10 out of 10.
Review of Harmony Email & Collaboration
What do you like best about the product?
Exceptional at what it does, it can easily detect any issue
Does not impact the machine performances
What do you dislike about the product?
Not very easy to learn for the first time
A bit expensive
What problems is the product solving and how is that benefiting you?
Catching any malware/phishing/spam
Robust phishing protection boosts security awareness
What is our primary use case?
We use Check Point Harmony Email & Collaboration mainly for phishing protection. All we do is check and verify if there is any quarantine and refine our policies.
Every single day is a use case for Check Point Harmony Email & Collaboration, because being a company makes you vulnerable to phishing. There are many phishing campaigns going to every single domain, and our domain is included. We avoid our employees receiving those emails and making mistakes that they shouldn't make.
What is most valuable?
I'm not too versed on specific features of Check Point Harmony Email & Collaboration, but everything, including the context and the understanding that the product has to declare if something is trustworthy, works effectively.
The quarantine side of Check Point Harmony Email & Collaboration is very helpful. I appreciate the easy way to search for emails and do filters, and the overview where you can see possibilities of some email accounts being compromised.
With Check Point Harmony Email & Collaboration, we improve our security by omitting many phishing emails from being received. Our workers are more aware because they can see a recap of emails that are quarantined and they can contest. When they contest the decision, we get an email and then we check.
What needs improvement?
Nothing comes to my mind for Check Point Harmony Email & Collaboration. Everything works effectively.
Everything is fine with Check Point Harmony Email & Collaboration in terms of small changes or extra features.
For how long have I used the solution?
I've been using Check Point Harmony Email & Collaboration on and off for a year, barely logging in because the main activity I do is just check emails.
What do I think about the stability of the solution?
Check Point Harmony Email & Collaboration is stable.
What do I think about the scalability of the solution?
I'm not sure about Check Point Harmony Email & Collaboration's scalability.
How are customer service and support?
We only reached out to customer support of Check Point Harmony Email & Collaboration once, but it was informational.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I did not previously use a different solution.
Before choosing Check Point Harmony Email & Collaboration, we used Microsoft 365, but it's integrated together and helps the product to shine even more.
What other advice do I have?
I would suggest always to do a Proof of Concept with Check Point Harmony Email & Collaboration and see for yourself if it works. It works best with Microsoft Defender, such as the 365 Defender for emails. I rate Check Point Harmony Email & Collaboration a nine out of ten.
Harmony Email is a solid product when implemented together with Office 365 Security
What do you like best about the product?
Easy to use interface to add more rules, verify possible accounts compomised.
Great filtering to search for emails.
Quarantine works correctly most of the time based on the trust values configured.
Product works best when implemented with 365 Security and can cover it's flaws.
Customer support is great and barely needed since problems do not usually occur.
Unbiased when analyzing emails coming from any domain (included internal and checkpoint's)
What do you dislike about the product?
Blocks certain emails that have nothing suspicious based on the context values.
What problems is the product solving and how is that benefiting you?
Prevent phising emails and campaigns, security the end user and decreasing risks
