We typically use Webex for meetings to train in web development, business analytics, and cybersecurity, as the training platform was hosted on Webex and we used it for video calls as well.

Our first call on Webex ensured all of us met together and knew the people who succeeded in joining the cohort. The next one was a gathering, so we used Webex to call and connected individually with the trainers, who trained each of us using Webex.

Since it was an IBM meeting, I believe IBM uses Webex as their go-to for such meetings, and it helps our meetings run seamlessly.

Webex is more similar to Zoom, but I feel it has some extra features, offering a good user experience for those who use Slack.

Overall, it was good, especially for calls, with connection quality being very acceptable, and it has features that enabled us to communicate effectively, giving it a Microsoft Teams vibe. I can always recommend Webex to companies looking for a better alternative to Google Teams, especially since it probably does not consume as much data as Microsoft Teams.

Webex works well with Cisco, and Cisco devices work seamlessly with Webex.

Webex can be simplified in terms of user interface, where many features should be displayed in a compact view, with similar features grouped together and a minimalistic design helping users understand what each button does.

If specific features are not needed, they should not distract you, and some features should appear as sliding elements for ease of access.

Additionally, connecting to Webex can be technical, and it would be beneficial to have a way to connect anonymously using a simple code instead of going through microphone issues.

I have been studying web services since 2019.

I hope Webex can handle scalability well, but during our call, we were not yet up to 20 people, and I cannot say for certain. However, I believe Webex should be performing fine scalability-wise since when we called, we should have been more than 20 in the call together.

My advice to others looking into using Webex is to go ahead, as it fits organizations that work with a set of teams. I gave this review a rating of 7 out of 10.

Webex is primarily used for conducting video meetings. We use Webex for conducting all kinds of meetings, including stand-up meetings, project discussions, and incident ticket discussions. For these activities, we schedule meetings through Webex and group together to discuss matters.

Since we are a production support team, we meet frequently in our hybrid work environment. Whenever we have incidents or production issues, we use Webex to set up ad hoc meetings.

The best features are the ability to schedule meetings and launch ad hoc meetings. Additionally, we can create breakout rooms within the meeting itself, which is another excellent feature.

Whenever we have production issues, many teams join a single Webex call. Sometimes we need to group together as separate smaller groups and work in parallel to identify the production issues. In those cases, we create Webex breakout rooms and each member joins the corresponding breakout session to progress on their task.

Webex helps significantly in the hybrid environment. When we are working from home, it is very easy for us to meet with other team members and the management to get in touch and progress.

Webex improves communication because even if we are working from home, we can connect with people and talk to them on a video call. It has improved the incident resolution time by getting into a call in Webex rooms and remediating the issues together as soon as possible.

Audio and video quality is excellent for Webex.

It has saved considerable time in terms of incident remediation. Whenever we have issues, we jump on a call and work together in parallel. This approach saves time and improves efficiency.

Webex can be improved in terms of better user experience. Sometimes I experience glitches that can be fixed.

One of the pain points with the interface is that sometimes it gets stuck when launching or starting a room. Even if I click to start a room, it will get stuck for a while.

Webex is generally stable, but there are still areas of improvement in terms of starting or launching Webex rooms. Occasionally, glitches have been experienced.

I have been using Webex for the last three years.

I never talk to the customer directly. Regarding customer support, we have an internal team and sometimes they escalate the issues to Webex customer care.

We previously used Microsoft Teams and switched to Webex because it is the enterprise standard in this organization.

We checked with Microsoft Teams as well, but we decided to go with Webex because this is the enterprise standard in our organization.

Webex is one of the great tools in the industry for video calling capabilities. However, there are still areas of improvement. Webex is one of the best tools in the market for video calling capabilities, plus it also supports chat support. I would rate this product a seven out of ten.

I am working with about three of these products at the moment.

I am primarily a user of Webex.

Webex is a fine, perfectly adequate product, and I don't see any room for improvement.

From when I last implemented it, I found the price to be expensive. The licensing model doesn't work because if I want to implement it for an organization, I need to pay a per-user license, which makes it very restrictive.

I would rate Webex as a tool seven out of ten due to their licensing model and pricing; it's the licensing model that lets it down, but it's a great product.

Webex is a fine, perfectly adequate product, and I don't see any room for improvement.

From when I last implemented it, I found the price to be expensive. The licensing model doesn't work because if I want to implement it for an organization, I need to pay a per-user license, which makes it very restrictive.

They should probably reconsider the licensing model to be less restrictive and more adaptable for organizational use.

I have been using the solution for 10 years.

I don't face any issues with Webex; it's a fine, perfectly adequate product.

We worked with a third-party integrator who was responsible for the technical support. The support was fine, but it was not a product of Webex per se; it was a product of the third-party we were working with.

We worked with a third-party integrator who was responsible for the technical support.

It has been purchased through a third-party integrator.

From when I last implemented it, I found the price to be expensive. The licensing model doesn't work because if I want to implement it for an organization, I need to pay a per-user license, which makes it very restrictive.

I have not utilized its AI features.

I haven't really integrated Webex with anything in terms of third-party applications.

Based on my experience, I would recommend Webex to others; it's a good solution.

I am generally satisfied.

I rate Webex seven out of ten.

For personal purposes, we use Webex for communication and collaboration at the bank side, which is the main tool. With the merge with Credit Agricole, we also use Microsoft Teams, depending on which entity of Credit Agricole we are meeting with.

For Webex, we use it for phone calls, meetings, and chat between everybody.

Webex is integrated with our calendar, specifically with Microsoft Outlook, without any problems. In Outlook, I can schedule a Webex meeting, and in Webex, I can also schedule a meeting in my agenda.

Over the years, the all-in-one capability has been the most valuable feature of Webex. We have calling tools, chat tools, and meeting tools all in one tool now. Before, we used Jabber for chat, and another tool for communication, so we always needed to switch between both. Now everything is in the same tool making it very easy to use for all communication purposes.

The most beneficial feature of Webex for my virtual meetings is the screen sharing feature. We use it a lot for sharing screens between the teams during meetings and also with the meeting rooms where Webex is incorporated in the system, making it very useful to share screens.

I would appreciate improvements in communication stability and performance. Sometimes we experience a poor communication stream, but I am uncertain whether it is due to the internet link or something else. The video and voice quality can be poor, though this does not happen constantly; it depends on certain individuals.

I have been working with Webex for seven or eight years.

I did not participate in the initial setup of Webex at all.

Webex is very scalable now with the cloud version. Setting it up with other companies, branches, or countries is just a small setup, as I have heard from the administrator. We request it, and some days later, it is in place, so chatting between companies seems to be easy.

Webex supports our daily communication and collaboration needs, but not extensively, as all support is via our service center. I believe we have a support contract with Proximus, but it is directly our service center and service desk that are in contact with the official support team.

I cannot rate the support team because I never use it. For the Webex part, I have never had an incident or issue, so it is not relevant to score this since I have never contacted the support for Webex.

Before Webex, we used Jabber, which was the old solution. Prior to that, we did not have a tool similar to this; we just used a standard phone without chat functionality.

We switched from Jabber to Webex to have an integrated tool that encompasses calling, messaging, meetings, and screen sharing.

I did not participate in the initial setup of Webex at all.

Webex was not my only option; at the beginning, both options were available. However, our meeting rooms were already installed with the Cisco solution, so the main tool provided by Cisco was Webex. Initially, they checked the compatibility with our Cisco system and Microsoft Teams, and it was not 100% compatible, which is why they chose Webex instead of Microsoft Teams.

I don't have any experience with other remote solutions at this moment because we still use Citrix as our remote solution. When I look for other solutions, it is to challenge Citrix. We merged with the Industrial of Credit Agricole groups a few months ago, and the goal is to remain with Citrix until a decision post-merge is made with Credit Agricole.

I work with Citrix Provisioning Server, Citrix XenApp, and Citrix XenDesktop, which are the principal parts of Citrix. We don't use Citrix XenServer because our Citrix infrastructure is based on VMware.

I work with VMware, specifically the standard web application for the web admin interface. Our data center is outsourced by Proximus, who manages the whole VMware infrastructure for us.

I have no knowledge about Webex security features and how they meet our company's compliance requirements because this is not part of my job. I am uncertain whether artificial intelligence is integrated into Webex. There was a project related to this, but I don't know the technology involved.

I haven't seen any evident positive impacts or benefits from using Webex. For us, it's mainly a tool for direct chat, which allows us to save time when chatting between colleagues. Before, we used to send emails and wait, but now the chat function enables us to directly schedule meetings or calls, making it easier to exchange information.

On a scale of 1-10, I rate Webex a 7 out of 10.

The vendor who supports me uses Webex for technical support. They set up Webex, and we are able to connect with each other. Some people use Webex to do sales pitch presentations for various solutions. They send me a Webex link, and I can join and have our conversation.

Webex is a collaboration tool that helps you with remote support and collaboration.

The solution's initial setup process is lengthy. The tool takes a bit of time to download. When you are at the tail end of starting up a meeting, installing Webex will delay you.

The solution's stability is great during meetings unless there are network fluctuations, in which case you start having the usual problems.

The solution needs to make the installer packages lighter. This would reduce the turnaround time to download, which would speed up the installation.

The solution's video conferencing quality is great, and I rate it a seven out of ten.

Overall, I rate the solution an eight out of ten.

We deployed the product in our headquarters and connected our four plants. It enables us to meet remotely. We use the tool for remote meetings. I work in the manufacturing sector.

The product is easy to use. We are very comfortable with it. The video call features are compatible with different devices like Polycom. The product saves time and money. I am satisfied with the tool 100%.

If customers cannot renew their subscription within one year, Cisco should give them a two to three-month extension. It will allow the customers to continue with the subscription and sessions. The solution must provide a plan to extend the subscription by three months.

I have been using the solution for more than four years.

I rate the tool’s stability a ten out of ten.

I rate the tool’s scalability a nine out of ten. We have five licenses to connect with the headquarters remotely. We have almost 20 to 25 users.

I contacted the support team last year. The support people responded quickly and solved our problems easily.

We used a different solution before. Then, we migrated to Webex. We have been using it for the last four years because it is very comfortable and easy to use.

The initial setup is easy. I rate the ease of setup a ten out of ten. It can be deployed on public, private, or hybrid cloud.

The tool is expensive. It costs approximately $6000 per year. The vendor must work on the pricing. $3500 to $4500 would be more reasonable. Webex is much more expensive than the other brands.

We are planning to upgrade our subscription plan. I recommend Webex over other products to my friends in the industry. Cisco has its own engineers. They work well. We are a small organization.

Overall, I rate the solution a nine out of ten.

We use the solution to hold conferences with customers.

The important feature is breakout sessions. We can create a breakout session if we want to hold a conference and make a room only for some people at the meeting.

The solution could make it easier to share the files with the customer.

I rate the solution’s scalability a ten out of ten.

Technical support is good.

I have used Microsoft Team before. I prefer Microsoft settings because we can create and use Microsoft online. It's easier to share the files with the customer.

The initial setup is easy.

I rate the initial setup a ten out of ten, where one is difficult, and ten is easy.

Overall, I rate the solution a ten out of ten.

The product users, one in particular, liked the tool when it worked. My company managed to switch most of the users to Zoom, which worked flawlessly.

I don't like Webex. Some of the users of the companies I used to work for could only use the tool with certain clients who used only Webex, so even my company had no other way to deal with them. It wasn't a good experience for me using Webex because it stopped working all of a sudden, and I had to reinstall it. During the last month, my company switched to WebClient, and it seemed to fix the issues we were facing with Webex. The aforementioned area can be considered for improvement in the solution.

The solution's local technical support needs improvement.

I have had issues with the frequent updates from Webex. From an improvement perspective, I would like to receive fewer updates from Webex.

I have five years of experience with Webex.

I don't know how to specifically rate the product's stability since it was a solution that used to function properly when it worked. I can rate the tool's stability an eight out of ten.

It is a scalable solution since it is available in the cloud.

When I left my previous company, I saw that there were only five licenses, and the organization had started off with around 50 users.

I have received the solution's local technical support but not from Cisco, and I felt it was very slow and not knowledgeable. I am sure that Cisco's direct support is great.

I am mainly using Zoom. Zoom is easier to use than Webex, and it also seems to be faster in the beginning phases.

The product's initial setup phase was very easy. The management console is easy to use.

The deployment part is not hard as the product is on the web.

The solution is deployed on the cloud.

The solution can be deployed in a few hours.

I don't know how the product was useful in improving the work associated with remote workforce, but I know that my company used it for meetings.

The video quality offered by the product is perfect and has no issues.

I recommend that others go ahead and use the product.

I never tried to integrate Webex with other tools.

I rate the tool a seven out of ten.

I use the solution in my company only if there is a meeting, so I don't have much knowledge about it even though I am a user.

I think the tool should make it easier to receive reports related to areas like how many participants are there in a meeting, comments, and file transfers inside the app. It is not so easy to obtain information in areas like the number of participants, comments, and file transfers inside the application.

Making a recording and downloading it is not so easy on Webex.

I have four years of experience with Webex.

I never had any issues with the stability of the product. Stability-wise, I rate the solution a ten out of ten.

I believe that everyone in my company uses the product. There are more than 500 people in my organization using Webex.

The product is used once a week in my company.

I have current experience with Microsoft Teams. I have used Zoom, Skype, and Google Meet.

After finishing a meeting, whenever my company tries to get certain recordings, Zoom or Skype provides it during the first 30 days after a meeting. With Webex, my company has to request the IT team to download and send the recordings of the meeting, making it a not-so-easy process.

I rate the product's initial setup phase a ten on a scale of one to ten, where one means it is a difficult process and ten means it is an easy process.

Honestly, the employees in my company cannot download Webex, as the administrators manage it. I don't know about the time required to deploy the product.

The product was helpful in improving workflow in my company, especially during the pandemic period, for reasons like recording training and showing some evidence of work.

In my opinion, the current appearance of the product is nice. There is no need for any change to be made in the appearance of the tool. I think that the present appearance of the product makes it easy for the people in our company to see what they want.

The product is very good. I understand the internal rules associated with the company's end in relation to Webex. Some of my colleagues have a personal room, and for them, it is easy to get reports, record meetings, and get downloads.

I recommended the product to others who plan to use it.

In my company, there is a need to use software for meetings. I think that Webex's competitors offer better tools.

I rate the overall solution a nine out of ten.