Hygraph

What do you like best about the product?

I'm genuinely impressed with Hygraph. Its UI/UX makes managing content surprisingly straightforward, even with advanced features like Click-to-Edit and live previews, which are a game-changer for our editorial team. What truly sets it apart are the powerful Integrations, especially Content Federation. Being able to pull data from various APIs into one unified content graph has streamlined our workflow immensely. This GraphQL-native approach also translates directly into fantastic Performance; our content loads quickly and efficiently, which is crucial for our global audience.

While the Pricing / ROI has a noticeable jump from the free to paid tiers, the capabilities we unlocked made the investment worthwhile. And the Support / Onboarding experience has been top-notch, with excellent documentation and a very responsive team always ready to help. Hygraph has become an indispensable part of our tech stack!

What do you dislike about the product?

From an Integrations and Performance standpoint, the GraphQL-only nature, while powerful, does present a learning curve. For teams new to GraphQL, having a more accessible entry point or even a basic REST API option would broaden its appeal significantly. The UI/UX for editors, while generally good, can sometimes experience slight lags or require manual refreshes when handling many small content pieces. I'm hoping for continuous optimization in these areas.

What problems is the product solving and how is that benefiting you?

Hygraph primarily solves the critical problem of marketing teams being overly reliant on engineering for content updates, a dependency that previously led to bottlenecks and slow response times. By enabling our marketing team to make ad-hoc content and campaign changes directly and instantly, Hygraph bypasses traditional development and release processes. This dramatically benefits us by accelerating our content velocity, ensuring a more dynamic and relevant experience for our end-users, and ultimately fostering a more autonomous and efficient marketing department.

What do you like best about the product?

UI/UX is good.
Connection is easy and reliable.

What do you dislike about the product?

Lacks controls and mass upload. Can't be altered to fit company specific needs.

What problems is the product solving and how is that benefiting you?

It provides a cms.

What do you like best about the product?

Hygraph is very useful for inserting texts in e-commerce thanks to its customizable UX interface. It helps me manage multilingual content without having to open the page individually in each country. I also appreciate the functionality of localizing field names, which facilitates collaboration with native-speaking colleagues. Additionally, I really like the stages part of Hygraph. The initial setup process was quite easy thanks to the assistance from the team.

What do you dislike about the product?

I really like the stages part, it could be connected with project management programs like Notion or Trello.

What problems is the product solving and how is that benefiting you?

I use Hygraph to manage multilingual content on e-commerce, avoiding opening each page individually. The customizable UX interface and the localization of field names make it easier to work with native-speaking colleagues.

What do you like best about the product?

I really appreciate having access to the Hygraph API. It allows us to work faster and smarter, which I consider a real game changer for us. The API enables us to manage a lot of the documentation on our website much faster and more efficiently. It's great for deduplicating content as well, especially when handling the vast amount of data stored on Hygraph. This makes our workflow around content management significantly more streamlined and smarter.

What do you dislike about the product?

A lot of the times, it's really hard for me to find certain content on the platform if I manually search for it. And it's not always easy to identify what I'm actually looking for.

What problems is the product solving and how is that benefiting you?

Using Hygraph solves workflow automation and content update issues on our site. It allows us to access and manage site data efficiently, working faster and smarter via their API. This has been a game changer for us.

What do you like best about the product?

The lokalisation / translation support with third parties and the GraphQL playground

What do you dislike about the product?

There is no direct export feature for content or billing modules. It can also get too expensive quickly if you only need additional locales or a higher asset size limit. It would be nice if we could buy these as add-ons.

What problems is the product solving and how is that benefiting you?

We use Hygraph extensively to manage our digital library for a mental health platform, including exercise text and audio, recordings, and programs.

We also use it to store all our upcoming offerings, which we schedule at the beginning of each month. This content has to be localised in eight languages, and Hygraph allows us to do that using the DeepL app.

What do you like best about the product?

It is very easy to build new content models.

What do you dislike about the product?

Cloning from environments is a challenge.

What problems is the product solving and how is that benefiting you?

It is allowing us to schedule content releases out earlier.

What do you like best about the product?

It's quite clean and easy to understand.

What do you dislike about the product?

It's only easy to use if you are use to other CMS like wordpress with ACF, for people prefer CMS like wix or elementor, it will take them longer time to adapt.

What problems is the product solving and how is that benefiting you?

Site are using wordpress lastime, now with Hygraph it's more secure and site are less likely to get attack.

What do you like best about the product?

The UI is clean and easy to understand and use. Integrating it into our NextJs App was really easy. Only needed a few values from Hygraph and a GraphQL client.
The support is fast and good.

What do you dislike about the product?

Changing the order of the shown Models in the Content Tab is not possible, unless you create custom view groups.
Not seeing where a model, component or enum is used
The permission system sometimes makes more problems than hoped and requires work around to archive what we want

What problems is the product solving and how is that benefiting you?

We need people to able to main content without needing programming skills and without directly interacting with the frontend. This is really easy to do for them with the simple and clean UI

What do you like best about the product?

The customer support is very good. They are communicative early on updates and maintenance required, leaving us plenty of time to make the necessary changes. Very easy to use platform. I never had formal onboarding and I can find content quickly. Page load speed is good. We have not had any issues integrating with other 3rd party tools.

What do you dislike about the product?

Looking at the marketplace, Hygraph is a little pricy. I have not been wow'ed by the AI features, but I rarely ever use them. Their leadership played hardball with us for overages that we were going to pay (needed to figure out payment internally), and it did leave a bad taste in our mouth.

What problems is the product solving and how is that benefiting you?

Quick go-to-market marketing campaigns (landing pages) and fast content updates for all our shows and events. Our leadership can make decisions, and the Content team needs to create pages and publish them live within hours.

What do you like best about the product?

Hygraphs approach to a headless CMS based workflow is very well put together

This ensured that as a design team we were able to confidently design custom interfaces for handoff with our internal development team knowing that they would be able to implement a custom integration via Hygraph.

With this being a headless CMS it has the added benefit that our internal users of Hygraph benefit from the easy to use interface, rather than relying on development effort to deploy page updates.

Their integration and after sales teams are brilliant - a dedicated Slack channel and various product update meetings really helped ensure that our integration went as smoothly as possible.

What do you dislike about the product?

Genuinely can't think of anything i dislike about Hygraph - at first i was skeptical due to previously used CMS platforms but I have been pleasantly surprised!

What problems is the product solving and how is that benefiting you?

The translation integration is a big win from my perspective

As an organisation who translate to various languages for all of our global audience we usually spend considerable time and money having to request translations from third party services - with this being built into the Hygraph interface though the barrier to entry for our internal users is greatly reduced which therefore increases their performance and output as they are no longer waiting on costly translation packs