Workday Human Capital Management (HCM)

What do you like best about the product?

It serves as a trusted source of information, with a clear, readable, and well-structured format. The reports are easy to work with and can be seamlessly integrated with various data sources.

What do you dislike about the product?

What I dislike about HCM is that the instructions for building configurations and reports can sometimes be confusing and difficult to follow, which can make the development process more challenging.

What problems is the product solving and how is that benefiting you?

Workday HCM provides a centralized platform for employee data, reporting, and business processes. As an HR Technology Analyst, this benefits me by giving me access to reliable data that supports reporting, automations, and system enhancements, while reducing manual effort and improving overall efficiency.

What do you like best about the product?

I like Workday HCM because it makes employee information easy to access. The processes such as Time Tracking, Payroll, Benefits and Retirement etc are streamlined. I also like the selfservice features, which make it easier to complete routine tasks and find important information without needing additional assistance.

What do you dislike about the product?

Interface sometimes feels complicated and requires too many clicks for simple tasks. Some processes can also feel slow and cumbersome, and better navigation and customization would improve the overall experience.

What problems is the product solving and how is that benefiting you?

Workday HCM solves the challenges in managing the HR information and processes across different systems. It brings things like payroll, benefits, time tracking, and employee information into one place. Payroll processing, benefits from very complicated calculations for every pay period.

What do you like best about the product?

Workday often requires a more analytical mindset, because users need to interpret how the system behaves, find reliable guidance, and then apply that information to solve problems effectively.

In my day-to-day work, that means I’m consistently building skills in a few key areas. I research topics in Workday Community to better understand system functionality and recommended practices. From there, I identify the most relevant guidance and translate it into practical next steps. For example, I build benefit cards using knowledge I find in Community. When I’m writing reports, the samples and instructions posted by experienced Workday users help me create custom reports that suit my needs. Finally, I resolve basic issues independently by applying what I learn in a structured, repeatable way. Example, in case of a spouse death life event (12/31), Workday prematurely end-dated benefits 1 day prior to the event date (12/30) and incorrectly credited premiums for December. By re-entering the event date to 1/2, then all premiums were deducted correctly.

What do you dislike about the product?

It can be cumbersome at times when unexpected issues come up. For example, during an OE event, the EOI task may not be available to employees. Then, once the OE event is closed, I’m left having to figure out who still has a pending EOI task.

What problems is the product solving and how is that benefiting you?

By connecting recruiting, onboarding, benefits, and payroll functions, Workday helps streamline the overall staffing and workforce management process. This integration saves time, reduces manual errors, and supports a more efficient employee lifecycle.

What do you like best about the product?

It is a one stop shop for most hr things. All the tasks I need to do are available on workday. I like the format of the site and how I can see what to click on.

What do you dislike about the product?

It is difficult at times to figure out where to go. Sometimes the menus are opaque. I may think I could find something in one place but it’s somewhere else.

What problems is the product solving and how is that benefiting you?

Workday helps me access all the HR things I need in my company. I’m an employee, a user of the product. I am able to complete necessary tasks by using it.

What do you like best about the product?

I like all the features Workday HCM has to offer. The scheduling feature is particularly great, and I find setting it up pretty easy. Overall, I love it all.

What do you dislike about the product?

Sometimes it freezes up for a minute and then works again.

What problems is the product solving and how is that benefiting you?

I use Workday HCM for scheduling and work, and I find its scheduling feature great.

What do you like best about the product?

I like how Workday HCM is really easy to use and navigate. I've used other systems like Exponent HR and Oracle, and Workday feels more intuitive and user-friendly. It reminds me more of the software you'd use in your personal life, not something restrictive like many corporate systems can be. It's also really flexible and helpful when you need to find something in the system, whether that's accessing employee profiles, exporting reports, or using different devices like a laptop or app. It makes searching for tasks or reports pretty straightforward because you can use keywords to quickly get the results you need.

What do you dislike about the product?

I think Workday HCM's reporting can be challenging, especially when trying to create ad hoc reports. Sometimes it can be a bit complex to navigate how to create a report on our own. We often have to reach out to Workday for help with creating reports. It would be beneficial to have more guidance within the system itself, maybe some kind of hover buttons or tips that guide you through building more complex reports, so that we wouldn't have to rely so much on external help.

What problems is the product solving and how is that benefiting you?

Workday HCM helps centralize employee data for reliable reporting and quick access to information like compensation history. It streamlines onboarding, payroll, benefits administration, and performance reviews while being user-friendly for accessing and sharing information.

What do you like best about the product?

What I appreciate most about Workday HCM is its ability to provide a centralized, user-friendly experience for managing HR-related activities. The self-service allows employees to independently manage personal information, time-off requests, benefits, and payroll information with ease. The end-to-end integration across onboarding, learning, and other talent management processes helps create a more streamlined employee experience. Additionally, the real-time reporting capabilities support quicker access to information and better decision-making. Having all of these tools available within a single platform, without needing to switch between multiple applications, is a significant advantage.

What do you dislike about the product?

I like Workday HCM a lot and don't have any big issues with it. However, one thing that could be improved is the search functionality. It would be great if they could reduce the number of steps required to complete activities by adding keyword recognition, natural language search, and filtering options.

What problems is the product solving and how is that benefiting you?

Workday HCM keeps everything I need in one place, letting me manage job applications, time reporting, and more without switching apps. Its self-service features and real-time reporting streamline tasks like updating info and HR services, making things easier for me.

What do you like best about the product?

I find Workday HCM user-friendly. One of the tools I value the most is the Absence feature. The initial setup process was easy as well.

What do you dislike about the product?

Adding goals is tricky because once you start one and write something in it, it's hard to delete.

What problems is the product solving and how is that benefiting you?

I think Workday HCM is user-friendly and helps manage time efficiently.

What do you like best about the product?

I’ve used Workday to manage my company-related details and keep tabs on internal tasks. It’s easy to navigate, and the visuals/graphics are clear and well designed, so I don’t feel lost when I’m working in my account.

What do you dislike about the product?

Workday could also serve as a central messaging hub for HCM. Right now, whenever changes need to be made, we have to reach out to other coworkers through email or Slack. It would be much easier if Workday had an internal softphone built in, or at least a chat box for quick communication.

What problems is the product solving and how is that benefiting you?

From my experience, Workday has been a go-to software at two of the companies I worked with, mainly because of its features. It’s easy to learn and teach, and it’s commonly used for employee management and account information.

What do you like best about the product?

Centralized data, real time reporting, nice interface, work flows and custom tasks, relative pricing strategy, ease to use with new AI introductions, good support

What do you dislike about the product?

Basic tasks often take too many steps and require moving through multiple screens to finish. For new users, the layout can feel overwhelming and difficult to learn. Companies may also find customization limited when trying to set up specific workflows. Performance is another issue: the system can lag, especially during peak work hours.

What problems is the product solving and how is that benefiting you?

It eliminates separate, disconnected systems for payroll, learning, and time tracking. It also reduces manual work by automating routine tasks such as on-boarding, compliance tracking, and benefits updates. Finally, it improves visibility by replacing guesswork with centralized, real-time workforce data and reporting.