Workday Human Capital Management (HCM)

My usual use cases for Workday Human Capital Management are that I am part of the total rewards team. My work cases involve viewing different employees' salary splits, compensation changes, when compensation changes happened, and what events triggered those compensation changes. I have to download reports from the repository containing salary details of all employees, including different components. Additionally, I record future bonus amounts and deferred cash bonuses for employees. These tasks are easily captured and recorded in the system.

The reports I can download with compensation details come in a very organized manner. I can record any future payments through the software, such as deferred cash bonuses that need to be paid one year later. These features are saved easily and my team can complete tasks in a hassle-free manner.

Workday Human Capital Management has reduced administrative burdens and smoothed the process. I would rate it nine out of 10. You can easily record future payments or compensation changes that need to be made effective. The information about employee codes, variable compensation plans, and which variable compensation the employee receives gets captured in a very intuitive manner.

I have not directly encountered issues in Workday Human Capital Management, but my manager mentioned that the compensation module is not dynamic enough or flexible enough to accommodate the complexities in our salary structure. The compensation module could be improved for annual increments, promotional increments, and variable payouts. We find it better to handle these tasks through Excel rather than automate them through the Workday module.

I have been working with Workday Human Capital Management for seven to eight months.

The stability and reliability of Workday Human Capital Management is good. I have never seen a breakdown of the software or any late response. It has performed consistently.

Workday Human Capital Management has been scalable. We have moved from 800 to 1,600 headcount, and I have found it to be very scalable.

I have not communicated with the technical support of Workday for this product, but that area can be improved. We were trying to roll out the performance management process in Workday and were unable to customize it as per requirement. The person who manages the technical aspects was unable to customize the performance management system to our PMS requirements. Making tech support more accessible could help with customization needs.

I have been part of this organization for a relatively short time, so I am not aware of which software was used previously. Before this role, I have not worked extensively with any HCM tool.

I find this tool to be very effective, but I have not calculated the return on investment for the tool.

The software is from CaptivateIQ, not Adobe. I have not used the global compliance feature or advanced analytics. From an end-user perspective, I found the talent management tools effective, rating them nine out of 10. Workday Human Capital Management is considered a relatively costly module in the market. I am not sure about the cloud provider, and we do not have documentation, guides, or manuals. I have rated Workday Human Capital Management nine out of 10 overall.

I use Workday for HR, specifically in human resources. We are using Workday starting from the recruitment module, time tracking, leaves, time-offs, and performance management. We also use it for probation evaluations. I create different processes with specific workflows, which helps me tremendously. The interface of Workday is superior. It is easy and clear. Everything is organized effectively. I enjoy using Workday extensively. This might be because it is my first system to work on.

I have not used the financial management component of Workday. I used only HR, starting from recruitment till resignations. Everything regarding the workflow, onboarding, and anything in between, such as leaves, I worked on it in the HR department.

I create different processes with specific workflows, which helps me tremendously. The interface of Workday is superior. It is easy and clear. Everything is organized effectively. I enjoy using Workday extensively. This might be because it is my first system to work on.

The system is easy to use.

There is something that could be improved in Workday, specifically in the time tracking module. While I am not working on Workday now, I was a regional HRIS working for Egypt, Malta, India, and China. I mention these countries to relate to high population countries and companies.

In our company, we use assigned work schedules for our teams. Because we work with the time tracking module, we need to assign shifts. In the manufacturing industry, we might need to change shifts every day or week. Manufacturing teams are huge, approximately 50 to 200 people in one team. If this team has one leader, the leader needs to assign a work schedule for each person individually.

While there is mass upload functionality where we can load shifts for all people or specific groups, we need to select multiple people and assign them to a schedule from the interface itself. I have requested this functionality many times. When extracting business processes awaiting actions report, I can select different processes in one box, hit okay, and the report comes up. However, the same functionality does not work for work schedule assigning. If implemented, it would help many people in companies with high populations and big teams.

I have been using Workday for two years.

The support team from Workday is perfect. That is why I feel the difference. If my first experience with a support team was scheduling meetings for two or three days after, I would feel it was normal practice. However, with Workday, I can pick up the phone, call them on Teams, and they answer immediately. I do not need to schedule with them a week in advance.

Once I send an email, there is a support team of five or six people; anyone replies and can join a call or meeting immediately. Regarding different time zones, they were in Chicago while I was in Egypt, creating an eight-hour difference. I pick my time accordingly. I cannot call them at 3:00 AM their time, but when I call them around 9:00 or 10:00 AM, they answer. They never leave me on hold or waiting for weeks.

I was a customer of Workday. We also had a third-party partner, Two Block.

I do not know about their pricing, but Workday is expensive. For small companies, it is costly. The constraint is that you cannot use Workday in Egypt unless you have a site in the Americas or Europe. For my ex-employer, it was easy because they were based in Chicago, with another headquarters in Malta. With my current employer, we are an Egyptian public company based in Egypt; we cannot purchase Workday because it requires us to have a branch or headquarters in the Americas or Europe.

I would recommend it to other people, specifically if they meet the criteria of Workday. Workday is perfect.

On a scale of one to ten, I rate Workday 8.5 out of 10.

I am into consulting where I suggest products for my clients.

I can tell you about my research on Workday. Upon my initial research, I found that Workday is something we might want to proceed with. I will be submitting my analytics to them and will see how it goes from there. They might want to connect with you based on my report.

I am knowledgeable about the Workday tool as I am there to get an overview of it.

I will be using Workday as a research analyst. The client is an organization of around 1500 people, operating in growing organizations within the retail sector.

What I appreciate best about Workday is the recruiting component. Recruiting has been a challenge for them according to what they told us. From the recruiting point of view, they are looking for solutions. They have a pool of candidates that in the past they might have neglected or did not have the requirement for that kind of talent. Now they are doing mass recruitment, and I think they will need those talent pools.

The tool is easy to use based on the videos I have seen. One of my friends works in Accenture, and they have been using their services. Accenture is a consulting firm and Workday is a partner of Accenture.

Comparing Workday to other products, I am taking a positive note about Workday and it is the first priority that I suggested compared to Oracle or other products.

Based on my experience and the requirement, I would give it an eight.

The ease of use is notable because seeing all the videos and demos, the user interface is quite simple to use. What I find most challenging is there are so many publications out there, and sometimes it becomes complicated with all those integrations and partnerships. There is so much information floating around Workday that it becomes overwhelming to digest all of it. However, going by the demo, I think it is quite simple to use.

I know a little bit about the initial setup, though not in great detail. I heard the integration and initial setup is not that heavy. Since the client is a mid-size organization with simple requirements, I think it would be easy to integrate. Though I do not know about the complex aspects, from what I can see, my client could definitely understand what they have to offer.

I suggest products for my clients and am familiar with Workday to get an overview of it. Oracle is the core extreme, and I know a bit about their products. Workday planning aligns with the client's requirements, and I will be sharing those key perspectives.

Workday will be part of my recommendation, and I will be communicating and sharing their numbers.

I am not currently using this product but I am exploring it for potential future use.

I do not know anything about the pricing as that is not part of my job. I am just there to make recommendations.

I would recommend this product to other people.

Regarding advice, I can only recommend things and share numbers based on my recommendation. Based on their internal study, if they are interested, they would contact you directly.

I have rated this solution 8 out of 10.

Workday has definitely been an easy-to-use solution for most of my clients' legacy systems. The solution is easy to use and provides great flexibility and security.

If you want to add more features to your subscription, Workday becomes expensive.

I have been using Workday for four years.

Workday has been quite a stable system for the past few years. The solution's performance is similar to that of other major systems like Google and Microsoft. On a very rare occasion, I once saw the solution being down for a few hours. Other than that, I haven't faced any issues with the solution's stability.

I rate the solution’s stability ten out of ten.

Along with all the flexibility and customization abilities Workday provides, it provides very good scalability. That's why we have seen clients from more than 30 countries are able to use Workday as their prime system, and they are quite happy with it.

Implementing the solution is generally not easy because it depends on our client's landscape. In the last one and a half years, Workday has started a new implementation approach called launch implementation. This approach allows you, as a client organization, to implement Workday in a shorter amount of time, given that you fulfill certain criteria. It depends on the number of subsidiaries and employees you have and their compensation structure.

If it's not too complex, Workday provides its clients with this new approach called launch, where they can quickly onboard with the Workday without many complex requirements. The general implementation for Fortune 500 companies is always complex.

If you go with the launch implementation approach, the solution is generally not very expensive. If you want to add more features to your subscription, Workday becomes expensive. The solution is flexible in terms of pricing.

In my last project, our client had a merger and acquisition and wanted to include the data of their acquired company in Workday. Since it used a different HCM system, we had to make all the data points that will now be included in the parent organization's Workday system uniform.

You have to first align both things. Suppose certain conditions cannot be mapped one-on-one with the parent organization's requirements. You can do it very easily by creating custom objects where you can add some country-specific fields.

Generally, Workday provides many solutions for the US market. For other regions, you often have to add many local entity-related requirements. The solution's customization capability and seamless integration with different systems make it a very strong system that can smoothly manage business processes across different systems.

Regarding the user interface, Workday is one of the nice-looking systems because it looks easier to use than other systems. Workday has been designed in a way that both technical and nontechnical users can use it.

If you want to dig further into the system and get something you want, you can do it. If you are an average end user who wants to use Workday for some limited things, you don't have to go through a lot of things to do it. You can do it very easily with the solution.

Overall, I rate the solution a nine out of ten.

I feel there is a technology shift away from Oracle. I feel Workday is much more user-friendly. And moreover, it's codeless. Anyone can even learn it, like a layman can learn it in a day. It's not like other big things that we do.

We only work with SA partners who do the implementation for the company, and then we do testing. That is where my role ends.

I'm happy with what features Workday offers. But in particular, Core HCM is the best. It's not complicated.

Workday has financial products, but I don't use them. I work only in HCM.

Compared to Dynamics, I feel each company uses their own kind of requirements. They are customizing Workday. But I feel if Workday could give us industry-specific or vertical-specific solutions, it would be better. Like, one kind of software for airlines, one for manufacturing, one for utilities. That would be fine. It's a one-on-one product for one vertical rather than working with different verticals using different Workday customizations.

I have been using it for four years.

No issues with the stability. It is stable in my experience.

I would rat the scalability an eight out of ten. I feel Workday is mostly for medium and larger enterprises rather than small ones, because of the cost that Workday is charging.

The customer service and support respond late to the tickets, and we are not getting help on time. So it's taking some delays.

We used Oracle. If you take Oracle, I think there's a lot of updates that need to be done compared to Workday because the application is even on-prem, but now Workday has already moved to the cloud. Compared to Workday Cloud, Oracle needs to work on the cost and user-friendliness.

I feel 80% of the application is simple, but the other 20% is complex. For example, the recalculation and other things are tricky. The time tracking is also some kind of calculation that's tricky. And then the advanced compensation—those are all somewhat tricky to handle.

For Workday, the deployment model is based on the customer's needs. So I've worked with different waterfall, I've worked on Agile. So it's all combined, a hybrid. Everything is there. Everything was there.

It is easy to integrate Workday with other IT solutions.

The licensing is medium priced.

Overall, I would rate it an eight out of ten. I would recommend it to others.

The primary use case for the product in our environment is to manage the entire employee lifecycle, from recruitment to retirement.

The product's most valuable features include its intuitive user interface, seamless integration with other systems like Microsoft Outlook for calendar management, and comprehensive reporting capabilities that provide insights into workforce analytics.

They could improve the product areas such as enhancing the interview scheduling module to support more flexible online assessments within the platform. Additionally, further integration with third-party applications could broaden its functionality.

I have been using Workday for approximately three years.

The product is stable.

The product is scalable.

The technical support services are excellent.

We previously used Oracle Taleo for candidate tracking but switched to Workday due to Taleo's less intuitive workflow management.

The initial setup was complex due to the need for detailed configuration and integration with existing systems.

We took help from a vendor team for product implementation.

We evaluated SAP SuccessFactors and ADP Workforce Now. However, Workday stood out due to its superior user experience, robust feature set, and scalability.

Overall, the product has been instrumental in modernizing our HR operations. Its training resources help us keep up with updates and new features.

I rate it an eight out of ten.

We use Workday for all our employee-related information. It is a central hub where we can access pay slips, tax-related information, tax automation, and tax rules. Additionally, it manages employee hiring processes and other HR functions. It's a one-stop solution where employees can find everything about their profile, work experience, and associated technologies.

Workday has several helpful features. It has categorized payroll processes into sections, such as CTC separation and pay slips. It also provides detailed information on promotions and salary hikes, showing changes from the previous year to the current year. This includes a clear view of the new CTC and the monthly paycheck breakdown.

One notable feature in Workday that enhances financial reporting is the blueprint report. This report compiles all relevant historical data and generates a dashboard. Based on the available information, it offers insights into productivity.

Additional visibility features would be beneficial if the tool placed more options prominently on the main page instead of drilling down into specific categories. The first phase displays your profile, team information, current updates, pending tasks, etc. However, it would be good to move these navigation options to the top of the page instead of at the bottom.

For those starting with Workday, understand that while the AI features are useful, they can sometimes be limiting. If you encounter issues, you might need to raise a support ticket and wait for a response, which could take up to 24 hours.

Alerts could be beneficial, especially for upcoming tasks or deadlines. If these alerts are communicated via email, they should remain visible to remind users of impending due dates.

The tool's stability is good.

The solution's scalability is good. My company has 15,000 users.

The tool's deployment is straightforward overall. We usually don't need additional help to navigate it. However, there are instances where we struggle to find specific paths. For example, someone who wants to exit the organization might have difficulty locating the exact process or path.

I rate the overall product a nine out of ten. It is an overall good tool.

I used Workday mainly for day-to-day operations, particularly on the functional side. In Africa, I played a central role during its implementation, training HR business partners on how to use it. After moving to Canada eight years ago, my first job here also involved Workday implementation.

The most helpful Workday features for our HR processes were in HCM, particularly in areas like talent, compensation, benefits, and learning.

One area that could be improved with Workday is the analytics side. Additionally, they could keep improving with AI.

I have been using Workday since 2011.

I would rate Workday's stability as an eight out of ten. Our global company values customization for each country's needs, and Workday has been good at accommodating these variations.

I would rate the scalability of Workday as an eight out of ten. We have approximately 15,000 end users of the solution at our company.

I would rate Workday's tech support as a nine out of ten. The community support, webinars, and office hours are really helpful when we have questions or need assistance. The strong community and willingness to help make it great for support.

Workday has positively impacted our return on investment by streamlining processes and providing access to valuable information. We continue to use Workday because we are satisfied with the product.

I would definitely recommend Workday to other organizations. I have been satisfied with it since using it in Africa and even sought out a Workday-related job when I moved to North America. It is becoming very stable and has a good reputation here.

HR management tools are evolving to include AI and become more agile. Workday stands out by regularly updating its services and listening to customer feedback through its community platform.

Overall, I would rate Workday as a nine out of ten.