If we decide to go with SailPoint Agent Identity Security, our main use case would be control and lifecycles over the agents. Controlling and managing the lifecycles over the agents means that if somebody who has a solution is quitting their job and the solution is left without an owner, it solves a challenge for us.
Managing agent lifecycles has been challenging but does provide better compliance and control
What is our primary use case?
What is most valuable?
I hope SailPoint Agent Identity Security could help with discovering all the agents and sending out alarms if something happens that is a security concern. The best features SailPoint Agent Identity Security could offer for our needs include discovering and integration with our SailPoint Identity Cloud platform. I find reporting and alarms important as additional features I would appreciate in SailPoint Agent Identity Security.
If we decide to implement SailPoint Agent Identity Security, I think it could positively impact our organization through compliance, security, overview, and control. Having control with SailPoint Agent Identity Security allows us to report on it, and finally, we are compliant.
What needs improvement?
I think SailPoint Agent Identity Security is in beta and not a final release, so I believe the foundation of the platform has to improve to better fit our needs. I would like to see a working product as a specific improvement in the final release of SailPoint Agent Identity Security. There are probably many more improvements that SailPoint Agent Identity Security needs.
What do I think about the stability of the solution?
Based on my impression and research so far, SailPoint Agent Identity Security is stable, but it is not at a level that we want.
What do I think about the scalability of the solution?
I believe SailPoint Agent Identity Security will scale effectively for our organization.
How are customer service and support?
The customer support for SailPoint Agent Identity Security is at a lower level of competence based on my experience and what I have heard so far.
Which solution did I use previously and why did I switch?
I did not previously use a different solution for agent identity security. Before considering SailPoint Agent Identity Security, I have not evaluated any other options or vendors, although we have considered Microsoft and SailPoint.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing when I looked into SailPoint Agent Identity Security is that the licensing is difficult to understand, but the rest of the setup is acceptable.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
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